AudioNova - Bluffton

Efficient, friendly, and worth the visit!

all issues resolved

Above & Beyond customer service. Very knowledgeable and informative first appointment. Looking forward to a becoming a patient.

great customer service

Probably the best Audiologist that I’ve seen in my 70 years.

Very helpful excited to hear again.

Great experience

Great customer service

On time, listened to me, gave good advise.

Grteat servi

All very good, from cleaning, testing and short chat.

Thanks for the help.

Natalie was very professional and friendly. She explained the purpose of the test so well as well as the results and helped me select my new hearing aids.

Natalie is the best

Natalie is very patient and attentive to my concerns. She is great!

Overall very good customer service. Office personnel ver pleaant and professional.Not pleased with the repair policy of the manufacturer,Phonak. Across the board repair charge of $500 for devices over 5yrs old. (Up from around $250) obvious ploy to encourage purchase of new aids.

Fast, efficient and pleasant service. Can’t get any better than that!

Quick, efficient service…just the way it should always be! Love it!

Natalie was very helpful and informative. She immediately diagnosed the problem and suggested ways to solve it. I am very happy with the service I receive from her!

I can’t say enough how pleased I am with the service, education and help that Natalie Lucas has provided me over the years. She is the best hearing aid specialist I have had during my 21 years of wearing hearing aids. Choose this location and you will be extremely happy.

All went well!

Excellant at all levels.

You cannot find better than Natalie Lucas. She does it all right!

My appointment was to.pick up a new external hearing device for my wife and to resolve my Bluetooth device for my TV.

Excellent service

My appointment was on time, efficient, and resolved my issue with a hearing aid. We also discussed my coverage for 2026. Natalie is and has always been helpful and knowledgeable. My aids continue to do well.

Excellent service and outcome. The audiologist and staff are welcoming, thorough, and patient. Highly recommend them!

Natalie Lucas is amazing. My wife and I were in from Missouri with a critical and time sensitive problem with my current devices. Natalie went so far beyond above and beyond. She fixed everything, set me up with new devices, took her personal time to do it, and further explained the technology so that I’d understand how to use my devices optimally. Five stars is not enough.

Natalie is very through. Gives detail instructions. I learned a lot about hearing loss and the brain connection. Excellent service

Natalie Lucas, new to the Elite Hearing on Baylor, provided excellent service by updating our hearing aids and providing helpful information

We recently moved to South Carolina and I was in need of an audiologist. I went to the Elite Hearing Center in Bluffton and was warmly greeted by Sandy who helped solve my immediate problem with my hearing aids as well as made an appointment to come back for a comprehensive review. Upon my return I met Andrea. Andrea is great! She is professional, courteous, thorough, knowledgeable, positive, and kind. I am very thankful to and highly recommend Sandy and Andrea! Larry

Located in beautiful Bluffton, you will find kind, dedicated and knowledgeable help for your hearing loss issues. Both hearing aid specialist, Andrea and her receptionist, Sandy make you feel as though you’ve been life long friends, doing their utmost to make sure you are completely satisfied with all aspects of the experience.

The service was outstanding. All of my concerns were dealt with in a professional manner. The staff was outstanding.,

Elite Hearing has exceeded my expectations. My first fitting and purchase of my hearing aids was stress free. Any time I need a volume adjustment or cleaning, I simply drop in and I'm in and out in 5 minutes. Convenience was one my decision criteria. I highly recommend them Jeff Harlow

My name is Joan Marean and I just wanted to commend elite Hearing here in Bluffton South Carolina. I have been wearing hearing aids for over 30 years and I must say that the hearing aids that I received here at elite Hearing in Bluffton South Carolina are by far the best hearing aids I’ve ever worn. The staff here has been incredible very caring and concerned and worked very hard to help me hear, but I haven’t been hearing for a very long time so on my recommendation I say five stars to elite Hearing!!

My husband has been needing hearing aids for years and he finally went for testing at Elite Hearing in Bluffton SC. The knowledge of the staff and the understanding of my husbands needs were exceptional. He is very happy (as am I) with his hearing aids along with the service he receives when visiting this location. We highly recommend Elite Hearing Centers in Bluffton.

When I removed my hearing aids during my daily get-ready morning routine I noted that the dome on one of the aids was missing and quickly determined that it remained in my ear. Not being able to remove the dome from my ear by myself and finding it quite irritating, I drove over to the Elite Hearing Center on Baylor Drive on a whim hoping for help. I was greeted by a gregarious receptionist who promised help. The Hearing Specialist was busy with clients when I arrived and asked if I could come back in an hour. I did. It turns out that the dome was rotated in such a manner that he could not get a grip on it using typical tools and procedures. He finally was able to remove it after spending over an hour using different techniques. Realize that I had not purchased my hearing aids from him or that company, he did not charge me a dime for his time and effort. That is great service from a great company and an extraordinarily persistent provider. I assure you that Dan Fennell at Elite Hearing Center is my Go-To hearing aid company from now on.