Hearing Aid Center in Glendale, CA - AudioNova

I am satisfied with everything, especially the Mollar Georgy ,who patiently and kindly explains everything. The services are carried out professionally and quickly. Thanks

I received my new hearing aids today.Oh boy they are wonderful and it only took a week to have them approved. I'm very happy that AudioNova helped me with my hearing loss. I'm so glad I can hear better with my new hearing aids. Thank you AudioNova.

They use Old dirthy head phones which was nasty to put on ears and the person who did audiogram were extremelly rude and not professional and I higly doubt the result is accurate.

Mollar was great!

I’ve called twice and emailed twice, but still haven’t received an answer about what my mom needs after her hearing test. At this point, it seems I may need to look for a new place to handle her hearing care.

Great customer service much appreciated

Amazing service. Very knowledgeable. Extreme professional. Highly recommend

Thank you, Audio Nova — the hearing aid you chose fits perfectly. Many thanks to the doctor for his help.

Great Customer Service, fixed my issue.

Kind, clear, easy to understand. Handled all of my questions and I look forward to coming back. Highly recommend! I’m glad I found them.

I had a great experience with mollar gelrgy who provided very good information regarding my hearing issues and purchased hearing aids from Mr. Georgy

I love it. They work very well. Than what I thought it would be for me. Also he's a very good doctor. He helps you out good. And very friendly when around him.

Great, quick service today. Thank you.

Happy to restore my hearing aid after hearing only half the time

Great service

Helpful. Friendly. On point!!! Susie Grafman has always been super friendly and courteous to my mother and I. Professional and a warm personality! She takes her time to listen and explain. Very down to earth. My mother is happy to hear better...and that makes me happy. Thank you Susie!!!!!

I have been to several hearing aid providers and THIS is where I will be a customer for life. Very knowledgeable, very helpful and they don't try to sell you more than you need. Susie Grafman, is amazing!!!

Great service. Knowledgeable staff.

I am soo happy for the perfect care I got for my 86 year old mother. She was given awesome care and very patient. Susie and Linda were my moms hero today. I’m so happy that I can sleep tonight without TV full blast. Thank you thanks you !!!

I'm super grateful for Susie at Connect Hearing in Glendale! She hooked me up with some amazing hearing aids and was accommodating of my hearing needs and helped me find a financial plan that worked for me. Susie is amazing! If you're looking for a new pair of hearing aids you need to see her!

Thanks to Susie Grafman I can hear again for the first time in a long time. Susie talked me into coming to Connect Hearing and trying some hearing aids out and it changed my life. I knew I had hearing loss but I had no idea how much. She figured out the best ones for me and I am thrilled and have a new lease on life. She calls to check in on me frequently to make sure I don’t need any adjustments and when I do she’s always there and available. Thanks so much to Susie and Connect Hearing!

Love this office. After seeing Susie Grafman, I would never go anywhere else! I travel over an hour to the Glendale office because of Susie. Very happy with her knowledge and service.

Susie Grafman, Connect's audiologist, is awesome! She is highly competent in her work and very kind and empathetic with her clients. My father, one of her clients, didn't want to admit he needed hearing aids - it was a new phase of his life. Susie fully understood his emotions and gingerly led him into a new realm of better hearing. He now loves his hearing aids and is always happy to go and visit Susie and her staff!

I am so grateful to be working with Susie Grafman. She is knowledgable and sincerely cares about her patients. I did not feel rushed, she thoughtfully all answered my questions. She has that fine touch for fitting hearing aids - the initial fitting was the best for my individual situation.

I was nervous about my hearing exam and didn’t know what to expect. Susie Grafman and her amazing Staff members were extremely helpful and professional. All of my questions were answer and I would definitely recommend this place to my family and friends. Please don’t waste your time and call Susie Grafman at Connect Hearing in Glendale. Mayra :)

I have been going to the Connect Hearing Glendale office for approximately four years now, under the care and attention of Susan Graffman. Susan has done a marvelous, outstanding job of ensuring that my hearing aids are tuned properly, fit properly and are the proper model for my hearing aid issues. I have been elsewhere, and stopped 'hopping around' here due to the excellent service she and Connect Hearing Glendale provide. I'd give them a 10-star rating if I could.

Our experience at Connect Hearing was a great one. The staff were extremely professional, providing helpful information and explanations. The overall clinic had a good, positive energy and I would be more than happy to recommend the office to others.

Susie was very helpful and informative on providing explanations and recommendations on current technologies and how they can help. We very much appreciated her support.

I’ve been wearing my cros solution for almost two years and LOVE it! Susie and her team at Connect Hearing have made the process seamless from Day 1. Before I called Connect Hearing, I was discouraged from researching other providers for several months. Susie and her team simplified the process and asked real questions about my needs. She took time to truly listen and as a result I’m able to enjoy life again. She cares about her patients, and combined with her expertise, she makes sure you’re taken care of every time. Connect Hearing has also done a fabulous job with post-fitting.

Thank you, Susie, for being so patient and caring with my mother. So far, she can't stop smiling. She says "I can hear you."

Susan was terrific. She took the time to listen to why I was there and didn’t just assume that she knew why was wrong. She was very professional through the whole process. While I didn’t have a severe issue, she thought that she may be able to help me. She let me try something for two weeks to see if it helped. Even though it didn’t make a marked difference, I wouldn’t have had any other way to find out. There was no “selling” of any kind. Just genuine help. I will definitely be going back once a year to get checked.

The staff was very professional every one was very kind. I would have like to go a bit slower and communicate with us a bit better, because I would have like to discuss if we had other options as far as equipment and prices. I felt a bit pressure and confuse at times. But the end result was amazing, my father is very happy and he can now hear so much better and join in the conversations.

My mom is very happy with the result. She is enjoying her TV and any gatherings she goes to.

Another Update: 02/20/25 I've had this pair of hearing aids for about 3.5 yrs. Last month I started to have a lot of white noise from both hearing aids and the volume was turned up very high. I used the Phonak phone app to adjust both the volume and white noise. Yesterday, I had an appt with Molar (who've I've seen before) and he explained I had unintentionally created different "streaming programs" on my phone, hence all the off and on white noise during the day. He reset all the programs that come with the phone, checked the hearing aids, and assured me the hearing aids would work well. Today, the hearing aids are perfect! No white noise, volume is correct, and I can still stream on my phone without any white noise problems. Thank you so much, Molar! I highly recommend Molar as he provided good information and service! 5 stars! Update: 11/15/22 After approximately 4 yrs, I am still very satisfied with Connect Hearing. This afternoon, my husband and I met with Carlos Ortiz to tweak a few issues on our hearing aids. Carlos addressed and fixed each issue. He changed the settings which helped make hearing with the hearing aids more comfortable, provided good information to our questions, and cleaned and replaced the filter and caps. Thank you, Carlos, for a nice and productive meeting. Original Review: I decided to call Connect Hearing Glendale because of their selection of brands for hearing aids. I previously went to another office where there was just one brand to choose from. Once I met Susie Grafman, at Connect Hearing Glendale, I was sold. Susie's knowledge, experience, thoroughness, and desire to help clients have better quality of life was reassuring and comforting. Wearing hearing aids was a big decision for me and she helped to put the fear, discomfort, and stereotypes aside. I am extremely pleased with my hearing aids and I highly recommend Connect Hearing Glendale and Susie Grafman.

Today after few years of not being able to hear my dad received his hearing aid seeing my dad's face was priceless thank you connect hearing for giving him hope back I so recommend this place.

If they had 6 stars I would give Susie an even better rating! Susie is expert, kind, thoughtful and very, very oriented to the needs of her clients. Not only do I hear better because of Susie, I leave every appointment feeling better! I will always recommend without reservation Susie and Connect to anyone!

Susie (Grafman) is terrific. She is extremely knowledgeable regarding her versatile product line and she could certainly find the right product for you. The offices are nice, easy parking just behind the building (90 minutes free) and just a few steps down a tree lined walkway to the front door of the building. I would recommend checking out the product line that she has to offer.

Susie was great. She explained everything and was very friendly. I highly recommend going to connect hearing in Glendale and seeing Susie.

Dont west your time and your money. Very pour customer service.

It is always a pleasurable visit when I have to go see Susie for her to repair or fix my hearing aids. She knows exactly what to do and does it fast!! She is a very valuable asset to Connect Hearing and I would definitely recommend Connect Hearing to anyone.

Susan is so nice and professional. The staff is fast and friendly with excellent service

Susie and her staff at Connect Hearing are great. We walked in to check prices for new hearing aids and after a quick examination and history. Susie informed us of a new program that we qualified for. So instead of costing us thousands, the hearing aids were free. Can't say enough about this wonderful staff. My mom has never been happier and can hear much clearer than she has in years.

These ladies are lovely! I appreciate the excellent service I receive, I am super pleased!

Great Experience they are fast and kind, Thank you

Especial thank to Susie Grafman and her staff, you help my father , give our family the best gift . We all are happy now . Nice and fast working . I think one of the most important things that any health office should have is caring about their patients which this pleac does 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

Great Service, Cordial Staff, Nice Office