AudioNova - Boerne

Ashley went above and beyond - even meeting me during her lunch break to re-adjust something.

Wonderful customer service.

I am 84 yrs old and have been wearing hearing aids for 23 yrs. In this time, the development of hearing aids has gone from simply 2 channels with only volume controls to totally digital AI powered sound separating devices that improve clarity to previously unachievable levels. The effectiveness of the new devices depends solely on the degree of expertise of the person who programs the device to the needs of the owner of the device. It is my opinion Ashley Cansler is in the master class of programmers who understand the science and technology involved, and I would recommend her without reservation for assisting in your hearing aid needs.

Helpful

Great visit.

My experience was positive, helpful, compassionate and efficient.

Staff is great and Ashley Cansler has improved my hearing aids experience with both equipment and instruction. Listens well and answers in a personnel and informative way. Would go nowhere else.

Professional, polite, friendly

I was very impressed with Ashley Cansler's expertise and approach to my hearing evaluation. So much so that, even though I came in for just an evaluation, I walked out with an outstanding new set of hearing aids, that include technology which should be of great benefit to me both in my business and social life. Thank you, Ashley. I look forward to working with you in the future.

The doctor was very thorough and patient. It was my first hearing exam since elementary school. She explained every step of the hearing test. I highly recommend going to AudioNova to get your hearing checked.

Took care of my problem. Very delightful to work with.

Very patient and helpful. Eager to help me get the best results possible.

Ashley has provided the most thorough hearing evaluation I have ever experienced. I’m hearing better now than I have in five years.

Very through,

The service was great and the chocolate was good and water/coffee was available--what's not to like?

I am on a 45-day trial and this was my first follow-up after wearing the Phonak hearing aids. We had a short roundtrip on a plane to New Orleans and I was not pleased with the performance of my hearing aids. However, I recognized that hearing capability on any plane trip is a challenge and I had some other issues related to the fit of the aids. Ms. Cansler was very well informed about the situations I described and made some adjustments on her computer based on my feedback and then changed the domes to ones that not only fit better but suppressed much of the background noise. She administered a couple of tests with/without the aids and showed me how the aids were already having a positive impact on my hearing. In short, this was a fruitful followup and I left with a more positive feeling about continuing the trial.

Outstanding customer service!

Always professional. Timely and insightful. I’ve worn hearing aids for 15+ years and they always provide beneficial service. Best I’ve had. Highly recommend.

My mother needed new hearing aids and was so pleased with the treatment she received and her new hearing aids gave her life back!!

On time, courteous, knowledgeable & answers all my questions.

The staff at this clinic is excellent. Very pleased with the experience!

The place is was very nice. The receptionist was friendly and helpful. The Audiologist was clear in all instructions, very friendly and easy to speak with and ask questions.

Very kind, professional and attentive staff!

Dr was very knowledgeable and helpful.

awesome service

Ashley was so friendly and helpful! Her knowledge was appreciated!

Mom’s hearing aids were static sounding and unclear. She had recently suffered a stroke and was not able to go to the office. The staff at AudioNova wasted no time in getting them repaired and operating properly. Thank you for helping.

It was recommended I get my hearing checked & I booked an appointment with Ashley @ AudioNova. She was able to test my hearing, establish a base line & provide suggestions for my future. The equipment, process & experience was very well done & professional. Thank You!

They were very friendly and very helpful

My testing was very thorough. I felt like my options and price points were explained to me with all my questions answered.

Both Grace and now Ashley have both been superb! They have answered all questions, addressed all issues, have provided excellent care for my specific hearing needs, and exceeded all expectations. Thank you!

Rachel was great!!!

Ashley did an excellent job assessing my hearing situation and determining an acceptable solution. I highly recommend AudioNova!!

My doctor recommended AudioNova when I had difficulty getting assistance from my SA dr. I could not be more pleased by the friendly, immediate, and knowledgeable service. No more trips to SA! Thank you!

Was having some issues with my hearing aids. They got me in quickly and took care of me. Abby is always helpful when I call to get me scheduled in a timely manner. Dr. Higginbotham has a genuine concern for her patients.

Took me in the next day I called. Very professionally run office, super nice staff. Exceptional audiologist, fixed my hearing ide problem in 5 minutes. Highly recommend Estes Audiology for any audio issue.

The Estes Audiology team is awesome! I could never say enough!

Wonderful staff and Drs here! They have treated me like I'm important!

Very professional, super friendly, excellent customer service.