AudioNova - Westlake

805 Columbia Road, Suite 106, Westlake, 44145

Open

Closes at 05:00 pm

About AudioNova in Westlake, OH

AudioNova Westlake, OH is a global hearing health care provider with a nationwide network of convenient hearing care clinics in the US. We are open and accepting appointments for current and new customers. From prevention, to care, to treatment, our hearing experts give you the confidence to take control of your hearing health care at all stages of the journey, through information, easy access, personalization, and pinnacle audiology experience. On top of clinic appointments, we are also offering curbside service and virtual hearing care options that allow our hearing experts to connect with you at home and just your hearing aids via a smartphone app. Contact us today to book an appointment.

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Meet Our Staff

Jessica Rider, Au.D.

Dr. Jessica Rider joined AudioNova in 2021, in our Macedonia and Sandusky clinics, as an Audiology Extern. She received her Bachelor of Science in Speech and Hearing from Cleveland State University in 2018 and Doctorate of Audiology from University of Cincinnati in 2022. Dr. Rider specializes in the diagnosis and treatment of hearing loss, with a special interest in working with the adult population. She has worked with the adult and geriatric population for 6-7 years at Shumer Place at Altenheim, an assisted living home in Strongsville, OH. Dr. Rider has a passion for helping others, especially those with hearing loss. She takes pride in being able to relate to her patients, as she has a hearing loss and has been wearing a hearing aid since a young age. Dr. Rider loves to see her patients thrive and is pivotal in supporting their hearing journey!

Audiology Services

Man gets a hearing exam from an audiologist at AudioNova in Westlake, OH

Hearing Exams

We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

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Woman is thinking about AudioNova's solutions for her tinnitus in Westlake, OH

Tinnitus Solutions

Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

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Hearing Aids

Get to know the latest features in hearing aid technology with in-person demonstration and product trials.

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Hearing Aid Technology

AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.

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Phonak Audéo Infinio (Ultra) Sphere™

The Infinio Ultra Sphere provides Spheric Speech Clarity enhancing speech in real-time from voices in any direction. Get AI-power speech from noise separation with universal Bluetooth® connectivity.

Phonak Virto™ R Infinio

Virto represents the next generation in Phonak's Infinio hearing solutions. Its discreet, custom design offers the best fit packed with the power of AutoSense OS™ 7.0 for all-day clear speech understanding.

Image of Unitron's Moxi Smile hearing aids.

Unitron Moxi Smile

The Unitron Smile was designed to enhance lives by delivering the sounds that matter most. It combines comfort into its award winning design and delivers brilliant sound through its AI-trained Integra OS.

Phonak Slim

Phonak Slim strikes the perfect balance between comfort, design, and performance. With its unique ergonomic shape, it fits naturally behind your ear - even for those wearing glasses.

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Frequently Asked Questions

When should I use hearing protection?

Should I get my hearing tested?

How much does a hearing test cost?

Hear & Now Blog

Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.

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Online Reviews for AudioNova

Reviews (138)

First party

5.0

Reviews

(29)

Google

4.9

Reviews

(109)

Paul Haggerty

September 18, 2025

5.0 out of 5

Response from AudioNova

September 30, 2025

Thank you so much for your rating, we hope to see you again soon.

Saimi Julius

September 13, 2025

5.0 out of 5

The staff are very nice. Made me feel comfortable. Thanks.

Response from AudioNova

September 16, 2025

We love earning a 5-star review! We will share this with the 805 Columbia Road team to let them know to continue providing exemplary hearing care.

Stuart Nardi

September 6, 2025

5.0 out of 5

Response from AudioNova

September 8, 2025

Thank you for your rating Stuart, it means a lot to us to hear from happy customers.

Lara Goldberg

August 26, 2025

5.0 out of 5

I would drive anywhere to see Dr Jessica! She is a fantastic audiologist and just an all around great person. Willing to take the time to explain things and work through your issues.

Mark Pollock

August 19, 2025

4.0 out of 5

Surprised when I had a new audiologist.

Edward Dombrowski

August 16, 2025

5.0 out of 5

Dr. Rider was the best. She took her time with me and answered all of our questions and concerns. She was very professional . She even scheduled my next appointment when I was available. Will recommend her to my friends and family. Thank You Barb D.

Response from AudioNova

August 18, 2025

Thank you for your great feedback, we're pleased you were happy with your experience.

Jeanne B.

August 15, 2025

5.0 out of 5

I appreciated the answers to my questions.

Response from AudioNova

August 18, 2025

Thank you for sharing your fabulous review with us.

Rita Lally

November 11, 2024

5.0 out of 5

Response from AudioNova

November 12, 2024

Thank you so much for your rating, we hope to see you again soon.

James w

November 2, 2024

5.0 out of 5

It was a great visit

Response from AudioNova

November 4, 2024

Thank you James for sharing your fabulous review with us.

Susan Urban

October 31, 2024

5.0 out of 5

Excellent service from receptionist to audiologist they were kind, and understanding about my needs. I will recommend this office to others. I am highly satisfied with this office.

Response from AudioNova

November 1, 2024

Thank you for your great feedback Susan! We are pleased that you are satisfied with our service.

Nancy Grabski

September 23, 2024

5.0 out of 5

Jen is a great to work with. I have been recommending her and the office to friends in need of a hearing exam

Myrta Mislinski

September 7, 2024

5.0 out of 5

Response from AudioNova

September 9, 2024

Thank you so much for your rating, we hope to see you again soon.

Richard Spratt

August 30, 2024

5.0 out of 5

Response from AudioNova

September 2, 2024

Thank you so much for your rating, we hope to see you again soon.

Anonymous Reviewer

August 5, 2024

5.0 out of 5

Always fast and very competent service and hearing aids I purchased at Ohio Hearing & Audiology have allowed me to hear again.

Response from AudioNova

August 6, 2024

Thank you for the great review! It means a lot to us to hear from happy customers.

Richard Bell

July 28, 2024

2.0 out of 5

Jenifer is great. The doctor who I don’t remember his name didn’t really spend much time with me. Mostly read the results of my test. Still fussing with the right aid. Having trouble with the the app, so I’m not benefiting from the upgrade. Little disappointed in the quality.

Response from AudioNova

July 30, 2024

Thanks for sharing your feedback with us. We're delighted to see your comments about our team at 805 Columbia Road. Regarding your other comments, we will pass your feedback along.

karen martin

July 27, 2024

5.0 out of 5

The Audiologist was very professional and explained all procedures and outcomes. I was glad I chose Ohio Hearing and Audiology in Westlake.

Response from AudioNova

July 30, 2024

We're delighted that our solution is working for you. Thank you for sharing your review with us.

J Goodwin

June 20, 2024

5.0 out of 5

Response from AudioNova

June 24, 2024

Thank you so much for your rating, we hope to see you again soon.

Anonymous Reviewer

June 18, 2024

5.0 out of 5

Dr. Jennifer is excellent and explains how I am to maintain my hearing aides. She is so patient as I am an old lady. Her professionalism is impeccable. [omitted]

Response from AudioNova

June 19, 2024

Dr Jennifer will be delighted to hear that we'll be sure to pass the feedback on.

Anonymous Reviewer

June 16, 2024

5.0 out of 5

Prompt, professional service. Friendly staff.

Response from AudioNova

June 25, 2024

Thank you for your great feedback! We are pleased that you are satisfied with us.

Anonymous Reviewer

June 13, 2024

5.0 out of 5

take time to listen to my questions, and answered all my questions ,helped me with a small problem.

Laurel Lloyd

May 20, 2024

5.0 out of 5

Very nice ladies and the test helped me to understand that my hearing didn’t get worse since my last hearing test in July 2021.

Response from AudioNova

May 21, 2024

Hello Laurel. Thank you for sharing your lovely feedback about our team at Columbia Road.

Anonymous Reviewer

May 16, 2024

5.0 out of 5

Best hearing evaluation I’ve had

Response from AudioNova

May 17, 2024

Thank you for your great feedback, we're pleased you were happy with your experience.

Anonymous Reviewer

May 10, 2024

5.0 out of 5

We ALWAYS have a good and helpful experience!

Response from AudioNova

May 13, 2024

Thank you so much for your 5-star review! We will share this with the Columbia Road team to let them know to keep up the amazing work.

Natalie Widener

May 6, 2024

5.0 out of 5

Anonymous Reviewer

May 5, 2024

5.0 out of 5

helpful and knowledgeable

Charles Sanchez

April 13, 2024

5.0 out of 5

The audible exam was thorough.

Response from AudioNova

April 15, 2024

Thank you for your great feedback Charles! We are pleased that you are satisfied with our service.

Debbie Greeney

April 8, 2024

5.0 out of 5

Response from AudioNova

April 9, 2024

Thank you for your great feedback, we're pleased you were happy with your experience.

Anonymous Reviewer

April 7, 2024

5.0 out of 5

Very helpful and comfortable

Anonymous Reviewer

March 28, 2024

5.0 out of 5

Prepared for appointment of hearing test

Anonymous Reviewer

March 26, 2024

5.0 out of 5

Sara and Jennifer both display a pleasant, cheerful disposition. Demonstrates a strong ability to identify and solve any problems that I might have.

Response from AudioNova

March 27, 2024

Thank you for your comments, it's wonderful to hear how well Sara and Jennifer represent Ohio Hearing & Audiology!

Anonymous Reviewer

March 10, 2024

5.0 out of 5

Excellent customer service

Response from AudioNova

March 13, 2024

Thank you for your great feedback! We are pleased that you are satisfied with our customer service.

Julie Nichols

March 8, 2024

5.0 out of 5

Dr. Rider was wonderful. She explained things and took the time to answer my questions. She truly cares that her patients get the best care possible. Very empathetic. There was no one at the front desk that day and that is not the first time that has happened. It resulted in people waiting and not knowing what was going on. That was the only less than positive thing I can say about AudioNova. I recommend highly.

Response from AudioNova

October 17, 2025

Thank you for your comments, it's wonderful to hear how well Dr. Rider represents Ohio Hearing and Audiology!

Anonymous Reviewer

February 12, 2024

5.0 out of 5

Very Helpful and informative!

Response from AudioNova

February 13, 2024

Thank you so much for your rating, we hope to see you again soon.

Brett Berliner

January 24, 2024

5.0 out of 5

Dr Kassay was so patient and understanding in helping me with my hearing aid journey. I appreciated her knowledge so much but also we were able to laugh during what could be a stressful time and appointment. So happy I chose to come here and my quality of life is so much better already!

Anonymous Reviewer

January 22, 2024

5.0 out of 5

INFORMED BRIGHT AND FRIENDLY

Anonymous Reviewer

January 9, 2024

5.0 out of 5

Experience at office always so good and so much better hearing because of Oh Hearing & Audiology.

Response from AudioNova

January 11, 2024

Thank you for your great feedback, we're pleased you were happy with your experience.

Anonymous Reviewer

January 7, 2024

5.0 out of 5

Great choice to service my hearing aids

Response from AudioNova

January 9, 2024

Thank you for your great feedback, we're pleased you were happy with your experience.

Anonymous Reviewer

December 22, 2023

5.0 out of 5

Great place and affordable hearing aid.

Response from AudioNova

December 27, 2023

Thank you for your great feedback! We are pleased that you are satisfied with us.

Anonymous Reviewer

December 22, 2023

5.0 out of 5

Great experience

Anonymous Reviewer

December 19, 2023

5.0 out of 5

Dr. Kassay is caring and straightforward. A great experience. I didn't know what I was missing until fitted with hearing aids.

Response from AudioNova

December 20, 2023

Dr. Kassay will be delighted to hear that we'll be sure to pass the feedback on.

Anonymous Reviewer

December 14, 2023

5.0 out of 5

Great customer service!!

Linda Bresler

December 10, 2023

5.0 out of 5

Outstanding experience! Jennifer’s patience and thoroughness was most appreciated!

Response from AudioNova

December 11, 2023

Thank you Linda for sharing your fabulous review with us.

Debra DeCarlo

December 4, 2023

5.0 out of 5

Dr Jennifer Kassay was very kind and patient and listened to my issues. I was very happy with my diagnosis and treatment and the staff is terrific. I would highly recommend this audiology practice!!

Response from AudioNova

December 5, 2023

Thank you for your comments, it's wonderful to hear how well Dr Jennifer Kassay represents Ohio Hearing & Audiology!

Anonymous Reviewer

November 24, 2023

5.0 out of 5

very professional, easy to talk with, and understanding. and I would recomend.

Response from AudioNova

November 27, 2023

Thank you for sharing your fabulous review with us.

Anonymous Reviewer

November 19, 2023

5.0 out of 5

Always prompt no waiting. Listens to problems and fixed them all. Just a pleasant experience.

Joyce

November 19, 2023

5.0 out of 5

Dr Jennifer Kassay and Sarah were extremely helpful and professional during my process of getting hearing aids! I would highly recommend Ohio Hearing and Audiology for anyone in need of their services.

Response from AudioNova

November 20, 2023

Thank you for the great review Joyce! It means a lot to us to hear from happy customers.

Anonymous Reviewer

November 12, 2023

5.0 out of 5

Sarah at the desk was excellent while Dr. Jennifer was a very pleasant professional.

Anonymous Reviewer

October 12, 2023

5.0 out of 5

Great explanation of assessment and recommendations

Anonymous Reviewer

August 11, 2023

5.0 out of 5

Appointment was on time. All my concerns were addressed.

Anonymous Reviewer

July 27, 2023

5.0 out of 5

Great customer service.

Response from AudioNova

July 28, 2023

Hello, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.