AudioNova - Auburn
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Opens at 08:30 am

About AudioNova in Auburn, WA

Find us in your community
Meet Our Staff
Tammy Christensen, H.A.S.
Tammy Christensen was born and raised in Tacoma, WA. She attended Bates Technical College and graduated in 2001. She moved to Enumclaw, WA, and purchased a small farm. She has been practicing as a Hearing Aid Specialist since 2001. Tammy joined AudioNova in 2013 and currently works in the Auburn and Enumclaw clinics. Her specialties are tinnitus, geriatrics, and pediatrics. She provides excellent patient care and is passionate about going out into the community to spread hearing loss awareness. Tammy is also known to still, on occasion, also to do home visits if needed. She is dedicated to helping others and providing the best patient care. Her other interests are traveling and spending time with her two children and four granddaughters.

Olivia Wilkins, H.I.S.
Olivia Wilkins, H.I.S., is a Hearing Aid Specialist at AudioNova in the Auburn clinic. She specializes in hearing aid fittings and is committed to improving the hearing health for all her patients. A key highlight of her career was earning her Hearing Specialist License, a significant milestone that deepened her passion for accessible hearing care. Olivia graduated from Western Washington University in 2023 with a degree in Communication Sciences and Disorders. Her decision to pursue this field stems from her desire to help individuals reconnect with their loved ones and the activities they enjoy, as hearing loss often creates barriers to these connections. Olivia’s compassionate approach ensures that every patient feels valued and supported. Outside of work, she enjoys expressing her creativity through drawing, painting, animation, and playing board games.

Audiology Services

Hearing Exams
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

Tinnitus Solutions
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

Hearing Aids
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At Puget Sound Hearing Aid & Audiology by AudioNova, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
Better Hearing Starts Now
Contact us today to schedule your free hearing exam and consultation. You'll speak with a hearing care professional about hearing loss and solutions that are right for you.
Request an AppointmentOnline Reviews for AudioNova
Reviews (69)
First party
4.9
Reviews
(31)
4.8
Reviews
(38)
fay farrington
January 3, 2026
5.0 out of 5
She listened to me when I told her my hearing problems and confirmed them through the hearing test. I am waiting eagerly for my hearing aids to arrive so I can hear what I have been missing. Thank you 😊
Response from AudioNova
January 6, 2026
We are celebrating your positive review! Thank you for providing your valued feedback. Your hearing, your way.
Charles Stumpel
January 2, 2026
1.0 out of 5
Didn’t help with white noise for ringing in ear 😢
Response from AudioNova
January 6, 2026
We're sorry that you weren't happy with our service, please tell us more by emailing us at feedback@audionova.com. Thank you.
Ann Morrison
November 3, 2025
5.0 out of 5
Response from AudioNova
November 4, 2025
Thank you for your rating Ann, it means a lot to us to hear from happy customers.
Greg Young
September 13, 2025
5.0 out of 5
Response from AudioNova
September 16, 2025
Thank you so much for your rating, we hope to see you again soon.
Karen McIntyre
July 30, 2025
5.0 out of 5
We recently saw Olivia when she was working at the Audio Nova in South Hill. She was very helpful, extremely knowledgeable, and took care of all our Hearing aid issues. She took the time to listen to our concerns, and addressed each one.
Carolyn Parris
May 12, 2025
5.0 out of 5
This is our new go to place. After a recent move we were happy to know Audio Nova was so close by and we needed some hearing aids supplies. Quick, easy, fair price and super comfortable place to be. The two gals who helped us were super knowledgeable and got us exactly what we needed. Glad we went there! You should, too!
Response from AudioNova
May 18, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Mancuso Aldo
April 23, 2025
5.0 out of 5
We had a fantastic visit at Audio Nova in Auburn ! Tammy the Audiologist was great , she was very knowledgeable and patient with my elderly mother, i would highly recommend Tammy at Audio Nova !
Response from AudioNova
April 23, 2025
We're delighted that our solution is working for you. Thank you for sharing your review with us. We love providing personalized hearing care.
Mandel
January 3, 2025
5.0 out of 5
Customer service was great. I felt very comfortable with the rep.
Response from AudioNova
January 7, 2025
Thank you for your great feedback Mandel! We are pleased that you are satisfied with our customer service.
Brenda O.
December 11, 2024
5.0 out of 5
Super customer service.
Response from AudioNova
December 12, 2024
We are celebrating your positive review! Thank you for providing your valued feedback. Your hearing, your way.
Elijah Jennings
October 30, 2024
5.0 out of 5
kathy martin
October 11, 2024
5.0 out of 5
Good people who know their job. Hearing test indicated what it needed and the agent was able to help determine what I needed. Friendly atmosphere.
Response from AudioNova
October 14, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Marcia M
October 4, 2024
5.0 out of 5
Caring and helpful
Response from AudioNova
October 8, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Mary Anne P.
September 8, 2024
5.0 out of 5
Great customer service. Professional and communicative explanations.
Dan D.
August 31, 2024
4.0 out of 5
Tammy was a wealth of information and had a great understanding of what first time hearing aid users need to know.
Anonymous Reviewer
August 26, 2024
5.0 out of 5
Excellent customer service
Herati Nassery
August 20, 2024
4.0 out of 5
Response from AudioNova
August 20, 2024
Thank you so much for your rating, we hope to see you again soon.
Thomas Barnhart
August 14, 2024
5.0 out of 5
Tammy is wonderful to work with.
Response from AudioNova
August 15, 2024
Thank you for the great review Thomas! It means a lot to us to hear from happy customers.
cindy smith
August 9, 2024
5.0 out of 5
Response from AudioNova
August 12, 2024
Thank you for your rating Cindy, it means a lot to us to hear from happy customers.
Mark Flanery
August 8, 2024
5.0 out of 5
Response from AudioNova
August 12, 2024
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
August 3, 2024
5.0 out of 5
There was a little wait while she helped another individual. The time spent was very informative, as I had some extensive dental work coming up and she recommended that since it might affect my hearing to wait until it was completed and come back to discuss my hearing needs, rather than to press ahead right now
Anonymous Reviewer
July 27, 2024
5.0 out of 5
cleaning and replaced wires Received a copy of hearing aide info
Anonymous Reviewer
April 27, 2024
5.0 out of 5
Great job, always done professionally
Response from AudioNova
May 2, 2024
Thank you for the great review! It means a lot to us to hear from happy customers.
Anonymous Reviewer
April 6, 2024
5.0 out of 5
The best service ever!!!!
Ari Yoder
April 5, 2024
5.0 out of 5
Having recently moved to Auburn, I wanted an audiologist close to home rather than across town. My insurance company recommended this one, and it was a real pleasure all the way through. The audiologist is friendly, and clearly knows her work. I got an appointment promptly, was seen promptly upon arrival, had my hearing test and repair of my old hearing aids. The entire process took about 40 minutes. I definitely have found my “hearing home.
Response from AudioNova
April 12, 2024
Thank you for your great feedback Ari! We are pleased that you are satisfied with us.
Anonymous Reviewer
March 10, 2024
5.0 out of 5
Tammy and Vanessa doing wonderful work to take good care of me. Thank you!
Response from AudioNova
March 12, 2024
Thank you for your comments, it's wonderful to hear how well Tammy and Vanessa represents Puget Sound Hearing Aid & Audiology!
Anonymous Reviewer
March 4, 2024
5.0 out of 5
Excellent customer service
Response from AudioNova
March 4, 2024
Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
GTB
February 29, 2024
5.0 out of 5
Professional, friendly, happy with the results so far.
Response from AudioNova
March 1, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Anonymous Reviewer
February 22, 2024
5.0 out of 5
Service wonderful
Response from AudioNova
February 22, 2024
Thanks for sharing your experience at Auburn Way N, we're delighted you're happy with the service.
Anonymous Reviewer
February 17, 2024
5.0 out of 5
Excellent service. Explained process and listened to my concerns.
Response from AudioNova
February 19, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Anonymous Reviewer
January 25, 2024
4.0 out of 5
Great customer service
Response from AudioNova
January 26, 2024
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
January 13, 2024
5.0 out of 5
Great service, Tammy really listened and explained things well.
Response from AudioNova
January 15, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Anonymous Reviewer
January 6, 2024
5.0 out of 5
Customer service was excellent. No complaints.
Response from AudioNova
January 9, 2024
Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
Anonymous Reviewer
December 23, 2023
5.0 out of 5
Great customer service!
Response from AudioNova
January 12, 2024
Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
Anonymous Reviewer
November 28, 2023
5.0 out of 5
Very caring staff very friendly and enjoyable to be around very confutable atmosphere
Response from AudioNova
November 28, 2023
Thank you for sharing your fabulous review with us.
Anonymous Reviewer
November 26, 2023
5.0 out of 5
Great experience all around. Very nice employees.
Response from AudioNova
November 27, 2023
Thank you for your great feedback! We are pleased that you are satisfied with our service.
Laura Rodriguez
October 27, 2023
5.0 out of 5
Vanessa and Tammy are super friendly. Tammy is not only knowledgeable as an audiologist but goes beyond to make sure, you're getting what you need. I recommend this place!!! These two will take care of you!
Response from AudioNova
October 27, 2023
Thank you for your comments Laura, it's wonderful to hear how well Vanessa and Tammy represents Puget Sound Hearing Aid & Audiology!
Anonymous Reviewer
October 12, 2023
5.0 out of 5
good service
C Burd
September 7, 2023
5.0 out of 5
Response from AudioNova
September 7, 2023
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
August 30, 2023
5.0 out of 5
Tammy is such a caring and cordial person, makes you feel very cared for. Answers all our questions carefully and completely.
Anonymous Reviewer
August 17, 2023
5.0 out of 5
Great initial contact and appointment with Tammy
L&G USA CO LTD
August 13, 2023
5.0 out of 5
Both Vanessa and Tammy are excellent to work with even when I walk in to get help adjusting my hearing aids without an appointment.
Response from AudioNova
September 12, 2023
Thank you so much for your kind words; we think Tammy and Vanessa are wonderful as well!
Anonymous Reviewer
August 11, 2023
5.0 out of 5
Didn't feel ruhed. They took their time.
Anonymous Reviewer
August 11, 2023
5.0 out of 5
Great Customer Service and Support
Jeff Muse
August 6, 2023
5.0 out of 5
The staff is friendly and helpful, very easy to deal with. And to top it off, my exam was very thorough and detailed which I appreciate. But the Best thing about my visit was that it didn't even hurt...lol !!!
Response from AudioNova
August 7, 2023
Thank you so much for sharing your experience; we are happy to hear your kind words!
Anonymous Reviewer
July 30, 2023
5.0 out of 5
She helped me with all my needs, very professional
Anonymous Reviewer
July 20, 2023
5.0 out of 5
Careful attention to patients. Good advice.
Anonymous Reviewer
July 12, 2023
4.0 out of 5
Still having trouble hearing with my new hearing aids
Anonymous Reviewer
July 6, 2023
5.0 out of 5
Tammy was so patient, thorough and kind. We couldn’t have asked for a better audiologist!
Anonymous Reviewer
July 6, 2023
5.0 out of 5
Great customer service with friendliness and professionalism . Always kept me inform.
Anonymous Reviewer
July 5, 2023
5.0 out of 5
Great Service









