AudioNova - Oskaloosa

200 High Avenue West, Suite 2, Oskaloosa, 52577

Closed

Opens at 08:00 am, Friday

About AudioNova in Oskaloosa, IA

AudioNova Oskaloosa, IA is a global hearing health care provider with a nationwide network of convenient hearing care clinics in the US. We are open and accepting appointments for current and new customers. From prevention, to care, to treatment, our hearing experts give you the confidence to take control of your hearing health care at all stages of the journey, through information, easy access, personalization, and pinnacle audiology experience. On top of clinic appointments, we are also offering curbside service and virtual hearing care options that allow our hearing experts to connect with you at home and just your hearing aids via a smartphone app. Contact us today to book an appointment.

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Meet Our Staff

Kathy Shaw, H.I.S.

Kathy Shaw started with what would become AudioNova in April 2002 as a Clinic Administrator. In March 2006, Kathy obtained her license to practice as a Hearing Instrument Specialist. Kathy enjoys meeting with new and existing patients to improve their hearing health. She strives to make the patients feel like family and meet every need and concern they have. She believes that excellent customer service is critical. The best part of Kathy's job includes working day-to-day with her daughter, Stacy Sammons. Outside of her daily work schedule, Kathy enjoys helping her husband on their 160-acre farm that includes a Simmental cow/calf operation. Kathy also enjoys family activities with her children and grandchildren.

Image of Kathy Shaw, Hearing Instrument Specialist in Oskaloosa, IA.

Stacy Sammons, H.I.S

Stacy Sammons started with Concept by Iowa Hearing in February 2006 as a Clinic Administrator. In November 2011, Stacy obtained her license to become a Hearing Instrument Specialist. Stacy enjoys working with patients on a daily basis and helping with their hearing health needs. Stacy believes in treating her patients like family and strives to provide exceptional customer service, making each appointment a great experience. Outside of work Stacy enjoys spending time with her son, going to his different activities, and being with family. Stacy loves the outdoors, going for walks, reading, and visiting her parent’s farm.

Image of Stacy Sammons, Hearing Instrument Specialist in Oskaloosa, IA.

Audiology Services

Man gets a hearing exam from an audiologist at AudioNova in Oskaloosa, IA

Hearing Exams

We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

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Woman is thinking about AudioNova's solutions for her tinnitus in Oskaloosa, IA

Tinnitus Solutions

Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

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Hearing Aids

Get to know the latest features in hearing aid technology with in-person demonstration and product trials.

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Hearing Aid Technology

AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.

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Phonak Audéo Infinio (Ultra) Sphere™

The Infinio Ultra Sphere provides Spheric Speech Clarity enhancing speech in real-time from voices in any direction. Get AI-power speech from noise separation with universal Bluetooth® connectivity.

Phonak Virto™ R Infinio

Virto represents the next generation in Phonak's Infinio hearing solutions. Its discreet, custom design offers the best fit packed with the power of AutoSense OS™ 7.0 for all-day clear speech understanding.

Image of Unitron's Moxi Smile hearing aids.

Unitron Moxi Smile

The Unitron Smile was designed to enhance lives by delivering the sounds that matter most. It combines comfort into its award winning design and delivers brilliant sound through its AI-trained Integra OS.

Phonak Slim

Phonak Slim strikes the perfect balance between comfort, design, and performance. With its unique ergonomic shape, it fits naturally behind your ear - even for those wearing glasses.

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Frequently Asked Questions

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Hear & Now Blog

Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.

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Online Reviews for AudioNova

Reviews (62)

First party

5.0

Reviews

(13)

Google

5.0

Reviews

(49)

James

August 26, 2025

5.0 out of 5

Very professional and honest.

Response from AudioNova

August 26, 2025

Thank you for your great feedback James! We are pleased that you are satisfied with our customer service.

Allison Van Donselaar

August 1, 2025

5.0 out of 5

So nice. Explained everything. Listened to what I had to say about what I was dealing with and prior experience with past hearing tests. Went in extremely nervous and left feeling much better about myself and my hearing. (Oskaloosa)

Virgil S.

November 14, 2024

5.0 out of 5

The staff in Oskaloosa are great.

Gary K

November 1, 2024

5.0 out of 5

Great service

Response from AudioNova

November 4, 2024

Thank you for your great feedback Gary! We are pleased that you are satisfied with our service.

TODD HART

September 3, 2024

5.0 out of 5

Response from AudioNova

September 3, 2024

Thanks for using Connect Hearing, Todd, we're pleased that you found our service was good.

Lynette Rogers

August 6, 2024

5.0 out of 5

Kathy did an excellent job and explained everything well. We were very happy with our service.

Chris V

July 29, 2024

5.0 out of 5

Always pleasant, prompt and thorough!

Donna J L

July 11, 2024

5.0 out of 5

Response from AudioNova

July 12, 2024

Thank you for your rating, it means a lot to us to hear from happy customers.

Greg Hersh

April 19, 2024

5.0 out of 5

Very helpful! Showed me things I never knew about my hearing aids!

Response from AudioNova

April 22, 2024

Thank you for your great feedback Greg! We are pleased that you are satisfied with our service.

Anonymous Reviewer

April 9, 2024

5.0 out of 5

Kathy is always so accommodating. I had wax buildup in my ears, and one hearing aid kept whistling when I tried to turn it up or clicked on speech clarity. Kathy was able to adjust my hearing aids to work until I can get the wax out. I made an appointment and will be back in a couple of weeks and Kathy will adjust them again once the wax is cleaned out.

Doneta Stephenson

April 5, 2024

5.0 out of 5

The service is excellent,fast and very helpful will continue visits

Response from AudioNova

April 12, 2024

Thank you for your great feedback Doneta! We are pleased that you are satisfied with our service.

Anonymous Reviewer

March 26, 2024

5.0 out of 5

Wonderful customer service! Kathy is the best!

Response from AudioNova

March 26, 2024

Kathy will be delighted to hear that we'll be sure to pass the feedback on.

Anonymous Reviewer

March 21, 2024

5.0 out of 5

everything was great.

Response from AudioNova

March 22, 2024

Thank you so much for your 5-star review! We will share this with the High Avenue West team to let them know to keep up the amazing work.

Anonymous Reviewer

March 18, 2024

5.0 out of 5

Working with Stacey was great. Professional and knowledgeable

Response from AudioNova

March 19, 2024

Stacey will be delighted to hear that we'll be sure to pass the feedback on.

Anonymous Reviewer

March 7, 2024

5.0 out of 5

Always very professional, friendly and knowledgeable. Would recommend them highly.

Response from AudioNova

March 8, 2024

We're delighted that our solution is working for you. Thank you for sharing your review with us.

richard burger

February 9, 2024

5.0 out of 5

Kathy was a great help....wax problem plus too large ear piece.

Response from AudioNova

February 12, 2024

Thank you for your great feedback, we're pleased you were happy with your experience.

Anonymous Reviewer

January 1, 2024

5.0 out of 5

Very professional and knowledgeable!

Response from AudioNova

January 2, 2024

Thank you so much for your rating, we hope to see you again soon.

Jill Hale

December 18, 2023

5.0 out of 5

Response from AudioNova

December 19, 2023

Hello Jim. Thank you so much for your rating, we hope to see you again soon.

James Christy

November 16, 2023

5.0 out of 5

Response from AudioNova

November 17, 2023

Thank you so much for your rating James, we hope to see you again soon.

Anonymous Reviewer

October 23, 2023

5.0 out of 5

Didn’t have to wait.

Lory Chaplin

September 30, 2023

5.0 out of 5

Kathy Shaw at Concept by Iowa Hearing in Oskaloosa is extremely knowledgeable and professional. She has gone above and beyond to make sure I understand everything about my hearing aids. Her attitude could not be any better! I look forward to my maintenance visits with Kathy because she is so pleasant and helpful. I wouldn't go to anyone else!

Response from AudioNova

October 2, 2023

Kathy will be delighted to hear that Lory we'll be sure to pass the feedback on.

Anonymous Reviewer

September 28, 2023

5.0 out of 5

Excellent customer service

Response from AudioNova

September 29, 2023

Thank you for your great feedback, we're pleased you were happy with your experience.

Jerald Bruxvoort

September 19, 2023

5.0 out of 5

Great service, great attitude.! Always listen to concerns , and work to get them resolved.

Response from AudioNova

September 20, 2023

Thank you for your great feedback, Jerald ,we're pleased you were happy with your experience.

Michael Kerby

August 31, 2023

5.0 out of 5

Friendly smiles!

Response from AudioNova

August 31, 2023

Michael - Thank you for the 5 stars and the very nice review. We want you to be comfortable when you come in a a friendly smile can go a long way. We are glad you have selected Concept as your hearing health provider. ~TB

Sue D

August 25, 2023

5.0 out of 5

Wonderful personal caring service.

Response from AudioNova

September 6, 2023

Sue - We want you to be comfortable and enjoy your appointments. We appreciate the 5 stars and the recognition of our service. So glad you chose Concept as your hearing health provider. ~TB

Anonymous Reviewer

June 22, 2023

5.0 out of 5

Excellent!

Response from AudioNova

June 22, 2023

Thank you for the 5 stars and for selecting Concept as your home for better hearing. ~TB

Anonymous Reviewer

June 13, 2023

5.0 out of 5

Customer service after the purchase has been wonderful. Thanks Kathy!

Response from AudioNova

June 13, 2023

Thank you for choosing Concept and for the 5 stars. Service is very important to keep you hearing your best. We are so glad to be a part of your hearing health journey. We look forward to your next visit. ~TB

Pam Robus

May 4, 2023

5.0 out of 5

Response from AudioNova

May 5, 2023

Pam - Thank you for the 5 stars. We look forward to seeing you again soon. ~TB

Michael Stout

March 9, 2023

5.0 out of 5

Great!

Response from AudioNova

March 13, 2023

Michael - Thank you for the 5 stars. We agree that "great" sums up the Oskaloosa team. We look forward to your next visit. ~TB

Robeert Strasser

February 17, 2023

5.0 out of 5

Needing help with your hearing aids? The right place is at Penn Central Mall Office Oskaloosa. I see Kathy most of the time and don’t believe you could have a problem that she isn’t able solve ? Very friendly people and comfortable to be with!

Response from AudioNova

February 17, 2023

Robert - We have to agree that Kathy and the team in Oskaloosa are very knowledgeable and really nice people. They truly want you to hear the best you can. Thank you for the 5 stars and the review. We look forward to seeing you again. ~TB

Donna Bixler

February 4, 2023

5.0 out of 5

Both the ladies at the Oskaloosa office are professional. They take care of my hearing aid problems very well.

Response from AudioNova

February 9, 2023

Donna - We want you to hear your best so we are more than happy to assist with any issues that come up with your devices. Thank you for the 5 stars and for choosing Concept as your hearing health professional. We look forward to seeing you again. ~TB

Mary Stout

January 9, 2023

5.0 out of 5

The hearing test was explained well and the Oskaloosa team was excellent at explaining everything and making sure I understood it all. Very friendly and her knowledge was so professional. They gained a new patient and I highly recommend them.

Response from AudioNova

January 13, 2023

Mary - Thank you for the 5 stars, sharing your experience, and the public recommendation. We are so glad you selected Concept as your hearing health family. We want you to hear your best. It is important that you understand your hearing and are confident with your devices. If you run it to questions, just contact us. We are here to help. Thanks again! ~TB

Gale Vermeulen

November 19, 2022

5.0 out of 5

Always enjoy my visits with your kind, knowledgeable, and accommodating employees!.

Response from AudioNova

November 23, 2022

Gale - Thank you for your kind review and the 5 stars. We are here to help you hear your best. We look forward to seeing you again. ~TB

Ron Meyer

November 9, 2022

5.0 out of 5

excellent

Response from AudioNova

November 9, 2022

Ron - Thank you for the 5 stars and the "Excellent" review. We are glad you have made Concept your hearing health home. ~TB

Becky Johnston

October 25, 2022

5.0 out of 5

Everyone in the Osky office are wonderful! Kathy took extra care when fitting my 89 year old Mom with new hearing aids. Her patient and reassuring approach had Mom at ease immediately. We will make the short drive for the extra care and personal touch! Thank you so much! Joann and Becky Jo

Response from AudioNova

October 26, 2022

Becky - Thank you for sharing your experience and for the 5 stars. We want your Mom to hear her best, so we want her (and you) to feel comfortable with the process and the devices. It is part of the Concept experience. We look forward to seeing you again. ~TB

Mark Hanna

August 29, 2022

5.0 out of 5

Very professional experience! Kathy does an awesome job she is the best!

Response from AudioNova

August 29, 2022

Mark - Thank you for the 5 star review and the great comments. We are glad you selected Concept as your hearing health professional!

Virgil Symmonds

August 23, 2022

5.0 out of 5

It was easy access. Stacy was very knowledgeable, and friendly. She explained everything in a way that was easy for us to understand. She took as much time as needed take sure the sound quality, and fitting was comfortable for me.

Response from AudioNova

August 23, 2022

Virgil - Thank you for sharing your experience. We want people to fully understand their loss, the recommendation, and their devices. We appreciate the 5-star review. Looking forward to your next visit. ~TB

Angie Groenenboom

August 4, 2022

5.0 out of 5

Kathy Shaw was an excellent help. She explained everything very well. I am impressed with the hearing aids.

Response from AudioNova

August 10, 2022

Angie - Thank you for the 5 stars and the review. We are so glad you took the steps to better your hearing. We feel it is very important for you to fully understand your hearing. Great to know you are impressed with the devices too. ~TB

Larry Chaplin

July 1, 2022

5.0 out of 5

Response from AudioNova

July 18, 2022

Larry - Thank you for the 5-star review and choosing Concept! ~TB

Fred Long

June 17, 2022

5.0 out of 5

Excellent experience. Very professional.

Response from AudioNova

October 18, 2022

Fred - Thank you for the wonderful review and the 5 stars. We look forward to your next visit. ~TB

liz Childs

May 23, 2022

5.0 out of 5

I was having trouble with my hearing aids and emailed Kathy. She was so helpful and worked me in for an appointment right away. She is very professional, very friendly and very knowledgeable. Everyone in her office is friendly and makes me feel “right at home!” I highly recommend them!!!

Response from AudioNova

June 8, 2022

Liz - Thank you for the wonderful review and the public recommendation. We truly appreciate both and the 5 stars. We want you to be hearing your best and will continue to get you in if an issue arises as quickly as possible. We look forward to your next visit. ~TB

Gary Hutcheson

May 9, 2022

5.0 out of 5

Great customer service. Everyone is so personable and professional here at Concept. After many years of being a patient this is the place to be!

Response from AudioNova

May 10, 2022

Gary - We truly appreciate the public recommendation and the wonderful review. We also are glad that you have chosen Concept for many years to be your partner to better hearing. The 5 stars are awesome too! We look forward to your next visit. ~TB

peter bellinger

April 3, 2022

5.0 out of 5

Response from AudioNova

April 4, 2022

Peter - Thank you for the 5 stars. We appreciate you choosing Concept. ~TB

David Hyde

March 18, 2022

5.0 out of 5

Great service great staff

Response from AudioNova

March 18, 2022

David - Thank you for the 5-star review! We have to agree they are great at helping people hear better. Thank you also for selecting Concept. ~TB

Joann Schefers

March 18, 2022

5.0 out of 5

Good experience today with Kathy Shaw. She take her time and solve your concerns. So happy with her service.

Response from AudioNova

March 18, 2022

Joann - Thank you for the review and the 5 stars! We want you to hear your best and are glad Kathy was able to help address your concerns. We look forward to your next visit! ~TB

Marvin Uitermarkt

January 24, 2022

5.0 out of 5

Excellent service. Love Stacy wouldn’t have it any other way. This is the place to be!

Response from AudioNova

January 24, 2022

Marvin - Thank you for the 5 stars and the great review. We appreciate it. Thank you for choosing Concept to be your hearing health partner. ~TB

Heather Pilcher

January 18, 2022

5.0 out of 5

Stacy and all the people at Concept are knowledgeable, kind and compassionate. They are eager to answer any and all questions and will always make sure you are being taken care of. I highly recommend them to anyone that feels they have any amount of hearing loss.

Response from AudioNova

January 18, 2022

Heather - Thank you for the 5 stars and the recommendation. Our team is dedicated to helping you hear your best. We want you to understand your loss and the devices. We are very happy you selected Concept as your partner on your hearing health journey. ~TB

Mike Bair

December 11, 2021

5.0 out of 5

Kathy and Stacey are Awesome to work with. Very knowledgeable and Nice !

Response from AudioNova

December 14, 2021

Mike - Thank you for the 5-star review. We appreciate the kind words for the the Oskaloosa team. We are very glad to have you as part of the Concept family and look forward to your next visit. ~TB

Jeff Zentner

September 10, 2021

5.0 out of 5

Kathy has been patient! This is the place to go if you're looking for hearing aids!

Response from AudioNova

September 13, 2021

Jeff - Thank you for the 5 star review. We appreciate it. Thank you also for the recommendation. It truly means a lot to Kathy and everyone at Concept. We look forward to your next visit. ~TB