AudioNova - St. Augustine
Open
Closes at 05:00 pm

About AudioNova in St. Augustine, FL

Find us in your community
Meet Our Staff
Kelly Henke, H.I.S.
Kelly Henke, H.I.S., is a Hearing Instrument Specialist at AudioNova in the St. Augustine clinic. Her clinical specialties include adult fittings. She has worked for the company for over 7 years, leading her to become a Licensed Hearing Instrument Specialist. Kelly currently works with Vocational Rehab in St. Augustine and volunteers with Amvets Post 113, helping veterans and their families. Kelly is passionate about hearing health, particularly its association with cognitive decline, Alzheimer's, and dementia. Kelly aims to positively impact her clients' hearing health journeys. She became a hearing care provider because she is dedicated to helping people hear the world. Her favorite part of working as a hearing care provider is making a difference in someone's life. Outside of work, she enjoys deep-sea fishing and spending time with her family.

Audiology Services

Hearing Exams
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

Tinnitus Solutions
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

Hearing Aids
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At AudioNova St. Augustine, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
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Book Appointment OnlineOnline Reviews for AudioNova
Reviews (203)
First party
4.9
Reviews
(141)
4.7
Reviews
(62)
Leroy Hillis
December 29, 2025
1.0 out of 5
They DO NOT KEEP THEIR WORD!! PROMISE TO CALL YOU BUT DOES NOT!!
Response from AudioNova
December 30, 2025
Please accept our apologies, Leroy. This shouldn’t have happened. Contact us at feedback@audionova.com and we’ll be happy to help resolve the issue.
Steve
December 5, 2025
5.0 out of 5
AudioNova in St Augustine is the absolute BEST. Not only do they have the very best hearing aids, but they have the very best staff. Christine at the front desk is marvelous, extremely efficient and personal! Skip, the audiologist, Is a miracle worker. Thanks to them, my hearing world is now heavenly! 😇 A Perron
Richard Martin
October 2, 2025
5.0 out of 5
After 10 years of trying to find hearing aids that worked well and going through thousands of dollars, I found AudioNova. Kelly, and I sat down and discussed the issues I had experienced over the years, listening very carefully. She tested my hearing thoroughly, answered my questions and put me totally at ease. I learned one thing immediately. The person testing and fitting the devices is the key to getting your hearing restored. Kelly chose the appropriate devices, programming them and fitting them comfortably into my ears. The difference was completely awesome. A few minor adjustments were made and the only thing left was the interface to my phone. That worked very well, unlike my last hearing aids. It is important to choose good devices to restore your hearing but it is more important to choose the right people to guide you in that decision. AudioNova and Kelly are, in my opinion, the best choice you could make.
Response from AudioNova
October 6, 2025
Thanks for sharing your experience at 200 Cbl Dr, we're delighted you're happy with the service.
Gary Peltack
October 2, 2025
5.0 out of 5
Response from AudioNova
October 2, 2025
Thank you so much for your rating, we hope to see you again soon.
Richie B.
September 28, 2025
5.0 out of 5
Great customer service
Response from AudioNova
September 30, 2025
Thank you for your great feedback Richie! We are pleased that you are satisfied with our customer service.
LARRY ROGERS
September 19, 2025
5.0 out of 5
Kelly was fantastic to fit me in on her schedule to fix my hearing aides that another hearing specialist totally screwed up my hearing aides. She was wonderful.
Response from AudioNova
September 23, 2025
Thank you for your comments, it's wonderful to hear how well Kelly represents AudioNova, 200 Cbl Dr! We love providing personalized hearing care.
Doug W
September 15, 2025
5.0 out of 5
Kelli and Christine are awesome!!!! Pleasant and now their stuff!!
Response from AudioNova
September 16, 2025
Thank you for your comments, it's wonderful to hear how well Kelli and Christine represents Audionova! We love providing personalized hearing care.
Clark Johnston
September 11, 2025
5.0 out of 5
Great experience. My new Phonak aids are so much better than the old ones and it makes daily life easier
Response from AudioNova
September 16, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Rhonda Fisher
August 25, 2025
5.0 out of 5
Great girls !
Response from AudioNova
August 26, 2025
Thank you so much for your rating, we hope to see you again soon.
Marvin Dent
August 15, 2025
5.0 out of 5
My wife, Ann has been very happy with the professional and caring support she has received from Kelly! She has always greeted her warmly and has been glad to help with adjustments or whatever needs to be done. My wife, Ann is much happier with the quality of her hearing since meeting Kelly. We both appreciate her knowledge and professionalism!!
Response from AudioNova
August 18, 2025
Thank you for the great review Marvin! It means a lot to us to hear from happy customers.
Scott Zeigler
August 7, 2025
5.0 out of 5
Kelly Very knowledgeable about everything hearing receptionist is very up beat great staff
Response from AudioNova
August 12, 2025
Thank you for your comments, it's wonderful to hear how well Kelly represents Audionova,200 Cbl Dr! We love providing personalized hearing care.
William G
July 25, 2025
5.0 out of 5
Great service
Response from AudioNova
July 29, 2025
Thank you for the great review William! It means a lot to us to hear from happy customers.
Cheryl H
July 18, 2025
4.0 out of 5
I have had trouble with molds since I got aids. She has tried to get them right. I didn’t like paying for a mold that didn’t fit. Recently paid to have my old phonac 8 yrs old programmed while waiting on new mold. She reduced it to $150 but I couldn’t have worn lenders and heard. Receptionist is great
James Oliver
July 10, 2025
5.0 out of 5
Response from AudioNova
July 14, 2025
Thank you so much for your rating, we hope to see you again soon.
Naylor
July 9, 2025
5.0 out of 5
Good customer service
Response from AudioNova
July 10, 2025
Thank you for the positive review! We are thrilled to provide hearing care, just the way you want it.
John Carey
July 2, 2025
5.0 out of 5
Kelly was amazing
Response from AudioNova
July 7, 2025
Kelly will be delighted to hear that John, we'll be sure to pass the feedback on.
Larry
July 1, 2025
5.0 out of 5
Always exceptional, courteous, and immediate service!
Mike T
June 24, 2025
5.0 out of 5
Fantastic Service!
Response from AudioNova
June 25, 2025
Thank you for the great review Mike! It means a lot to us to hear from happy customers.
Marcelo Cardozo
June 24, 2025
5.0 out of 5
Response from AudioNova
July 3, 2025
Thank you so much for your rating, we hope to see you again soon.
Marjorie S
June 11, 2025
5.0 out of 5
Customer service was outstanding as always
Response from AudioNova
June 12, 2025
Thanks for sharing your experience at 200 Cbl Dr, we're delighted you're happy with the service.
Colette D
May 8, 2025
5.0 out of 5
knowledgable, informative, helpful, courteous
Response from AudioNova
June 6, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Gray, Ruth
May 1, 2025
5.0 out of 5
Terrific service
Carrie Mitten
April 29, 2025
5.0 out of 5
I moved from out of state and one of my hearing aids broke. They took such good care of me and I appreciated the service. Thank you so much!
Response from AudioNova
April 29, 2025
We are celebrating your positive review! Thank you for providing your valued feedback. Your hearing, your way.
Bunny Harrison
April 12, 2025
5.0 out of 5
Pleasant and friendly; thorough and efficient. The best!
Response from AudioNova
April 14, 2025
Thank you Bunny for sharing your fabulous review with us.
Patricia Weddle
April 10, 2025
5.0 out of 5
Kelly was amazing!!!! My hearing aids are fabulous. I can hear again!!! Thank you so much!!!
Brandon Mowery
April 8, 2025
5.0 out of 5
Kelly was amazing!
Response from AudioNova
April 9, 2025
Thank you for the positive review Brandon! We are thrilled to provide hearing care, just the way you want it.
Sue H
March 11, 2025
5.0 out of 5
Absolutely the best service yesterday with Kelly, I hope that is her name as I have lost her card, but she was in St. Augustine and she is wonderful.
Response from AudioNova
March 13, 2025
Kelly will be delighted to hear that Sue, we'll be sure to pass the feedback on.
Janet T
March 7, 2025
5.0 out of 5
Staff very helpful and experienced.
Response from AudioNova
March 13, 2025
Hello Janet. Thank you for your great feedback, we're pleased you were happy with your experience.
robert zager
February 14, 2025
5.0 out of 5
everything went well
Response from AudioNova
February 14, 2025
Hello Robert. Thank you for your great feedback, we're pleased you were happy with your experience.
John W
January 16, 2025
5.0 out of 5
great help every time Im there
Response from AudioNova
January 16, 2025
Thank you for taking the time to provide us with a positive review! We love being able to provide life-changing hearing care solutions.
Bill R
January 2, 2025
5.0 out of 5
Very helpful and professional. My experience was a very good one.
Roger H
December 10, 2024
5.0 out of 5
Pleasant and knew what she was doing.
Response from AudioNova
December 11, 2024
Thank you for the positive review! We are thrilled to provide hearing care, just the way you want it.
Vincent C
December 7, 2024
5.0 out of 5
Unscheduled visit. Great service!
Response from AudioNova
December 9, 2024
Thanks so much for your feedback Vincent! We’re really glad you enjoyed our service.
Helga N.
December 5, 2024
5.0 out of 5
Excellent Service
Response from AudioNova
December 5, 2024
Thank you for the great review Helga! It means a lot to us to hear from happy customers.
DianeD
December 5, 2024
5.0 out of 5
Kelly is a jewell
Response from AudioNova
December 5, 2024
Kelly will be delighted to hear that Diane, we'll be sure to pass the feedback on.
Herbert
November 17, 2024
5.0 out of 5
good service
Pat W
September 23, 2024
5.0 out of 5
Great service, explained everything well.
Response from AudioNova
September 25, 2024
Thank you for your great feedback Pat! We are pleased that you are satisfied with our service.
Bill, R
September 16, 2024
5.0 out of 5
Good experience. Very professional.
Response from AudioNova
September 17, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Geni C.
September 6, 2024
5.0 out of 5
Wonderful people and wonderful care
Response from AudioNova
September 9, 2024
Thank you so much for your rating, we hope to see you again soon.
Vincent C
September 5, 2024
5.0 out of 5
great service
Response from AudioNova
September 6, 2024
Thanks for using Connect Hearing, Vincent, we're pleased that you found our service was good.
Jo Ekern
June 30, 2024
5.0 out of 5
The new or new to me Dr. is amazing! Kind helpful and very understanding!
Response from AudioNova
July 1, 2024
We're delighted that our solution is working for you. Thank you for sharing your review with us.
Jared Dugan
June 5, 2024
5.0 out of 5
Response from AudioNova
June 6, 2024
Thank you so much for your rating, we hope to see you again soon.
Susan Weibel
May 15, 2024
5.0 out of 5
I can't say enough good thing about our experience with Kelly, (the audiologist) at Connect Hearing. she is nothing short of a miracle worker! I brought my mother in to have her hearing aids adjusted, and she went over and above to help her. What a difference that made, my mother went from barely hearing to able to hear everything. I would highly recommend this location and especially Kelly. Thank you.
Response from AudioNova
May 16, 2024
Kelly will be delighted to hear that Susan we'll be sure to pass the feedback on.
John R
May 15, 2024
5.0 out of 5
Customer service was excellent.
Response from AudioNova
May 15, 2024
Thank you for your great feedback John! We are pleased that you are satisfied with our customer service.
Gino Ames
September 22, 2019
5.0 out of 5
Great Staff.
Melinda Price
December 4, 2018
5.0 out of 5
I have been going to Connect Hearing for at least 8 years. I have found everyone to be knowledgeable and helpful. They have always gone above and beyond to make sure I am satisfied. I love that they answer all my questions and I ask quite a few.
DrDiane Watson
November 11, 2018
4.0 out of 5
Good service good people
Ricke Ricciardelli
November 30, 2017
5.0 out of 5
I've been putting off getting hearing aids for several years now, I'm actually glad I did because I might not have ever run into Brandi and her associates. What a pleasant experience. They are polite very professional and go way beyond what it takes to make clients happy. Their product is less expensive than most and so far no complaints and I don't expect I'll have any - their warranty and service plan is exceptional. Tony R.
gearld shockley
August 31, 2017
5.0 out of 5
Norbert Tuseo
April 20, 2017
4.0 out of 5
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