AudioNova - Merritt Island
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Closes at 05:00 pm

About AudioNova in Merritt Island, FL

Find us in your community
Meet Our Staff
Jacob Nelms, H.A.S.
Jacob Nelms, H.A.S., is a Hearing Aid Specialist at AudioNova, serving the Melbourne and Merritt Island clinics. With expertise in comprehensive audiological assessments, hearing aid fitting, repair and service, aural rehabilitation, and hearing aid adjustments, he is dedicated to improving the quality of life for his patients. Jacob completed a rigorous 12-month training program approved by the Florida Board of Hearing Aid Specialists and The Hearing Care Academy, under the clinical oversight of a sponsoring audioprosthologist. Additionally, he gained valuable experience as a medical scribe for an otolaryngologist in Salisbury, MD. Passionate about causes like the Hear The World Foundation and Hear Now, Jacob strives to make a positive impact by providing solutions that help individuals reconnect with the world around them. His journey into hearing care was inspired by his mother, who has experienced hearing loss since childhood, motivating him to help others facing similar challenges. Outside of work, Jacob enjoys traveling with family, cooking, spending time with his Australian Shepherd, Bailey, and attending live music events.

Audiology Services

Hearing Exams
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

Tinnitus Solutions
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

Hearing Aids
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At AudioNova Merritt Island, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
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Book Appointment OnlineOnline Reviews for AudioNova
Reviews (43)
5.0
Reviews
(43)
Mike Fitzgerald
December 21, 2025
5.0 out of 5
The hearing specialist was very informative and took the time to understand my hearing needs.
Response from AudioNova
December 24, 2025
Thank you for taking the time to provide us with a positive review! We love being able to provide life-changing hearing care solutions.
Kelly Matott
November 20, 2025
5.0 out of 5
Was referred by one of my clients to go to Audio Nova, for my husband. Made an appt., went in and could not be happier. My husbands hearing was alot worse than he realized (I knew how bad it was 🤪) Dr. Nelms was/is Great, as is his staff. Thank You All - SO Much 👍
Response from AudioNova
November 20, 2025
Thanks so much for your feedback, Kelly! We’re glad you enjoyed your visit to AudioNova.
Peter Sagorski
April 15, 2025
5.0 out of 5
Jacob and Tracy have been an invaluable source of information, support, and helped improve my hearing, and empower me to take control of my hearing issues in every day life. Could not recommend them more!
Kathy Westermeyer
February 12, 2025
5.0 out of 5
Honest, helpful and patient with my Dad.
Paulette Dunleavey
January 31, 2025
5.0 out of 5
Patient care coordinator Tracy is the lifeblood of this practice! Without her, you would have to close the door! She is helpful, knowledgeable, friendly and attentive. You have made changes to your other staff but you're smart enough to keep her! Kudos!
G. Neff
November 22, 2024
5.0 out of 5
Very good attention to my hearing needs. Chris knew exactly what technology would work for me and fited me with a great brand and model of hearing aids. I look forward to have Chris take care of me down stream
Mark Cheser
November 13, 2024
5.0 out of 5
Never any problems here. Nice, knowledgeable staff
Alejandro Nunez
August 26, 2024
5.0 out of 5
The staff is wonderful Chris you are awesome you've given me hope and a better quality of life thank you so much I appreciate you at elite hearing 🙏
Tamara Oviedo
March 15, 2024
5.0 out of 5
Very professional, friendly and efficient. Excellent explications of testing process and gave a detailed, easy-to-understand analysis of results. The practitioner took a great deal of time and care with my husband (the patient) and I. It was such a good experience, I will be going back myself to be tested.
Teresa Shatsoff
March 15, 2024
5.0 out of 5
I CAN HEAR! Kirra is the best, she wentbout of her way to expexdite my hearing aids because my old one just work well 4 the visit! Time for another hearing test. The have adjusted mint several times between at no charge. I must state my hearing lossbis severe and adjustments are not normally so often. Today we see how bad it has been since my last test.
Robin Japp
January 9, 2024
5.0 out of 5
My Mother comes here and loves how nice everyone is to her. She’s 83 BTW.
Kenneth Detwiler
September 21, 2023
5.0 out of 5
Laura and Traci very kind, energetic, and knowledgeable.
Maura Serrie
September 7, 2023
5.0 out of 5
Lauren and Tracy have been super nice, accommodating and professional! Lauren took her time to throughly educate me about hearing loss and hearing aids.
Shirley Moreau
August 10, 2023
5.0 out of 5
Lauren and tracy are both great reps for the hearing center, i felt as though I was with friends.
Linda Polniak
August 10, 2023
5.0 out of 5
Elite Hearing Center put a big smile on my face with a quick and easy solution to my hearing loss. They are friendly and very knowledgeable in their field. While hearing loss is nothing to laugh about, I promise you that you will be laughing before you go out the door!!!
Rocky Jenkins
July 11, 2023
5.0 out of 5
Walked in, no appointment, and Tracy immediately went into action to get me taken care of. Exceptional customer service.
Shannon Furlong
May 25, 2023
5.0 out of 5
I absolutely love this place ❤️ Very caring and helpful. Great experience at the Merritt Island location
Kerri Colangelo
January 12, 2023
5.0 out of 5
first hearing test as a person early 50s. they made the process super easy.
Bob Mittauer
June 21, 2022
5.0 out of 5
Elite hearing is the best and Matt is even better. Over the past several years I have had more than two hearing test. I knew very well through my own experience and the hearing test that my hearing needed help. I was looking on line at various web sites on possibly what type of aids I might like best. I ordered a pair of the behind the ear with batteries . I learned during the pandemic that slipping on and off the facial masks was a problem. Replacing batteries wasn’t to my liking either. Matt fitted me with in the ear, rechargeable , and best of all controllable with an iPhone. I have had them now for a couple of months and several visits to Elite Hearing, Matt has made adjustments that really make wearing hearing aids a real pleasure. Thank you Elite hearing .Bob
Jay
June 8, 2022
5.0 out of 5
As you walk into the hearing center, greeting by Makyla will make you feel at home. Hearing care given by Matt is exceptional. I will not hesitate to recommend Elite Hearing, Merritt Island location to all my friends.
Tina Prosser
May 19, 2022
5.0 out of 5
I took and went with my dad here and Matthew Tillman took such good care of my dad. My dad is a Retired fighter and so is dad!!! I highly recommend this place for hearing aids. Did a fantastic job!!!!
Manju Sharma
May 6, 2022
5.0 out of 5
I was in the shopping center and saw the sign for hearing test which I had been looking for. I went inside and made the appointment. Staff was very friendly with smiling face and very courteous. The day of my appointment, I met with Dr.Matthew Tillman who is extremely polite. I am extremely pleased with the service I received. Dr Matthew Tillman is very skillful, polite and very knowledgeable in his field. He was very patient and explained everything in a simple language while he was programming my hearing aids. In my experience of the last twelve years of hearing loss, he is one of the best Audiologists I have come across.I am so pleased with the service and attention which he provided to me. I am very Thankful and appreciative. He is the Best in the area!! I highly recommend him for people with hearing loss.
Bonnie Boyd
April 28, 2022
5.0 out of 5
luci dembicki
April 21, 2022
5.0 out of 5
I had seen an advertisement in the newspaper about free hearing exam, so I made an appointment without much expectation. However, I received a pleasant surprise with the service. Dr Matthew Tillman besides being super attentive, he tried his best since English is not my first language. Very skilled, polite and patient. I have no words to thank the attention I had. He introduces the top technology with a price that fits my budget.
ela linda
April 21, 2022
5.0 out of 5
Tim Fay
February 18, 2022
5.0 out of 5
Great service! I got an appointment right away. The staff was very knowledgeable and helpful. I’ve been to other hearing aid specialists, and this is the best.
Carol Jenkins
January 20, 2022
5.0 out of 5
Patti Smith
November 11, 2021
5.0 out of 5
I love it here. The employees are really easy to work with and have helped me so much by always making time for me.
Dorothy Madura
October 29, 2021
5.0 out of 5
Truly great experience with Shani at the Merritt Island location. From the very beginning she is able to put you at ease and address your needs in a very comfortable way.
Nichole Mcallister
September 23, 2021
5.0 out of 5
Rodney Jones
August 9, 2021
5.0 out of 5
The team at Elite Hearing is amazing. The testing process was extremely thorough and they talked me through each step of the process so that I understood exactly what was being done and why. It was clear to me that they truly care about their patients. I would highly recommend them!
LuAnne Johnson
May 27, 2021
5.0 out of 5
Laween and Clara always friendly and helpful. I needed hearing aids for years and was never able to find affordable ones possible. Changed my life! I'll always be grateful to these caring ladies.
Robert Gerron
May 24, 2021
5.0 out of 5
I appreciated Leween’s attentiveness and knowledge, her understanding and resolution to the issues I’ve had with previously owned hearing aids, the technical advances, her desire to ensure my satisfaction, and overall I’m pleased with my hearing capability now.
michele stewart
May 21, 2021
5.0 out of 5
My husband and I had a great experience. Leween and Clara were friendly and welcoming .The whole process was pleasant and took very little time. We received the hearing aid with in a week . We couldn't wait to go out dinner with friends and try them out. He was so pleased at how well they worked My husband can now be part of the conversation. He is truly enjoying how comfortable and discreet his hearing aids are. Thank you
patricia potts
May 20, 2021
5.0 out of 5
Doloris Bowling
May 15, 2021
5.0 out of 5
Clara greets me with a smile and calls me by my name. LeWeen does the same. It is apparent that LeWeen has reviewed my record before I arrive and that is very important to me. Parking is ample and easily accessible. Upon arrival Clara offered me water or coffee. The office is always extremely clean. The mission statement on the wall was well written and comforting. I would recommend this practice because Clara and LeWeen are both very warm, professional, and knowledgeable. I know they hear and invite my questions
Jessica Arcement
April 21, 2021
5.0 out of 5
I had a wonderful experience at Elite Hearing. Leween truly cares, really listens to your needs and wants to help. Staff was very friendly, warm and welcoming. I felt very comfortable and would highly recommend to anyone!
Katie Kemp
April 19, 2021
5.0 out of 5
Had a wonderful experience thanks to Clara and Leween who were both very friendly and helpful. Definitely will be recommending.
Clara Kay
April 19, 2021
5.0 out of 5
Wonderful experience! Lauren & Clara were very helpful! Thank you!
Siya Patel
April 19, 2021
5.0 out of 5
Clara always brightens my day and has the best work ethic, super friendly, makes me always want to come back!!😊
Victoria Jones
April 19, 2021
5.0 out of 5
Had a wonderful experience! Facility is new and clean! The staff is very friendly and knowledgeable! 5/5 stars and highly recommend!
Serinity Tannenbaum
April 19, 2021
5.0 out of 5
Deneha Link
April 19, 2021
5.0 out of 5
Had a wonderful experience with all the staff from the moment I walked into the door. Everyone is upbeat and was happy to help and answer any and all questions and concerns I had. I highly recommend them for your hearing needs.









