AudioNova - Madison

I can’t say enough about our experience and the excellent service we received. From the moment we walked in, Miss Snyder greeted us with the warmest welcome and smile. Dana was Amazing. She spent time with my Mom and brought so much joy to my Mom setting her up with new hearing aids. My mom was told she would never hear out of her left ear. Dana proved them wrong. My Mom walked out with the biggest smile on her face, now hearing the best she has in years out of BOTH ears. This a place is top Notch!! Thank you so much!!

Very helpful and a relaxing experience. Thanks so much!

What a GREAT experience we had at East Madison AudioNova with Dana and Beccah! My 88 year young Mom received excellent, thourough care. Dana is so professional and caring. She was able to help my Mom with every aspect of her hearing health from adjusting her hearing aids to maintaining them and doing this all at the most economical way. She got the best hearing aids at the best price. She even gave me a hearing test for free so I have a baseline for the future ( I'm next). Hearing and being able to engage with family and friends is priceless!! I am comfortable telling my friends and family to have Dana help them because I know they are in good hands!!!!!!!! Dana and Beccah are a great team. Check 'em out!!!!!!!

I experienced such a thorough hearing exam with Dana. She was informative and made helpful adjustments to my existing hearing aids to enhance their performance. I was very impressed!

excellate service

They are so kind and truly care about you. They are not pushy. They explain things to you that would help you out and you can ask any questions you may have. Even if you think that the question is dumb. There are no dumb questions. I have my full trust in them.

Very professional and welcoming

Great service. Danalee took the time I needed to get the job done. So glad I started with this company a few years ago.

Very helpfull to get your hearing to be the best it can be.

Received exceptional service from Dana Nov6 and 7th getting my first hearing aid.

In mid-September, Dana worked diligently to pair my hearing aids and connect them to my iPhone while I was in Madison from the West Coast attending a family reunion. While she wasn't able to complete the fix, she directed me to another hearing specialist who did. Nevertheless, I commend Dana for a great effort and concern for this 84 year-old out-of-state visitor.

This clinic is one of the best that I’ve been to. The staff is friendly, knowledgeable and accommodating. I’m grateful that I have found Audio Nova

Excellent customer care and service

Mindy was very helpful.

Very thorough!! Did a test my last technician never did which made my aids sound better than ever. I highly recommend Travis

Mindy was extremely helpful! My father and I had brought in my aunt's 3-year-old hearing aids that didn't work she said. The receptionist took one look at the hearing aids took them in back fixed and cleaned them and gave us extra supplies to do it ourselves if we wanted otherwise bring them in anytime. My aunt always loved the hearing aids she just didn't know how good the customer service was. Mindy gets 5 stars too! Mindy☆☆☆☆☆

Trying to navigate the hearing aid market on my own was overwhelming. As soon as I visited Elite Hearing East Madison I knew I was in the right place. Travis was patient and knowledgeable about my hearing issues. He provided me with hearing aids that met all my needs for a reasonable price. It was a pleasure to work with Travis and Mindy.

I am very pleased with my Elite aids. Travis iS a wonder. he was very explanatory to all my needs. I know now I made the right choice with Elite. Thank you so much Rose Hoffhein

They were very professional, thorough on explaining what was happening and guided you through all the steps. When I had any issues was dealt with upmost efficient handling and fixing the situation. Very happy to be going to this establishment.

Very nice place, Dr. Thomley was great to work with, answered all my questions. Definitely would recommend this place.

Travis tried to help me with my hearing aid after my dr retired. But my hearing aids are not supported anymore. even after he ordered a special cord. He even called other clinics. I recommend elite hearing.

Travis-the Madison East Hearing Specialist, went out of his way to provide stellar service and solved my problem immediately! Fast and Friendly, too!

Great people, great service! I will return!

Excellent customer service, Katie went above and beyond in preforming a repair me even with a full schedule. Highly recommended!!!

Great experience! Gina was very knowledgeable and helpful. She took the time to answer all my questions and explain options to me. The staff seemed very professional. I'm so glad I found this place!

Erica was very good at making me a better listener.

Very friendly, engaging staff who made me feel right at home. Felt like a person, not just a number.

GREAT SERVICE AND EASY TO WORK WITH

Gina is good at her job and helped me out alot.

Gina is friendly and really cares about your patients.

Gina was amazing! Very friendly and very helpful, definitely recommend this place

Great place to get your hearing evaluation done. Gina was very helpful and informative the whole way through and did an excellent job or taking me through the process step by step. Will definitely be a repeat customer!

The staff, Gina in particular, are so kind and knowledgeable. I absolutely consider myself a repeat customer from "hear" on out.

Elite Hearing on Lien Road is a wonderful place to go for your hearing needs. Erica was very friendly upon entering the building and offered us refreshments while we waited. And Gina is a very caring, friendly professional to work with. She took a lot of time explaining every aspect of the hearing process and helped find just the right solution for my husbands' particular hearing disabilities. I highly recommend seeing Gina for any hearing problems you are experiencing. She will take good care of your needs in a friendly, compassionate visit.

Gina is amazing ! She is very passionate to help others , very kind and knowledgeable. I definitely suggest Elite Hearing. Great experience

I was very pleased from the moment I walked into this location. The office is very nice and the staff was extremely helpful! It's a great place to get your hearing checked even if you are not suffering from a hearing loss. Thank you for all your help and information!

I highly recommend this office as it has some of the best customer service of any place I've seen. Also...cookies at the front desk 👍👍

Had to come here for a hearing test. From the moment I walked in Erica was such a help inviting me to have a coffee or water and making me feel comfortable with the process. The building was large, clean and decorated very well. The entirety of the process was very smooth from start to finish. On my way out I even grabbed a cupcake they had provided (cookies were there too, but who turns down a cupcake?!) Thank you elite hearing centers! Especially Erica for the warm welcome!

Clean office, always has fresh coffee brewed every morning, and sometimes spoil their patients with pastries! The staff here is friendly and informational!

Excellent!!

They the real mvps