AudioNova - Puyallup
Open
Closes at 05:00 pm

About AudioNova in Puyallup, WA

Find us in your community
Meet Our Staff
Deborah Leenhouts, H.A.S.
In the early stages of Deb’s career, she worked for several years in the office world until she decided to make a life change, seeking a rewarding career where she could dedicate her time to helping others. She went back to school at Bates Technical College to become a hearing healthcare professional and graduated with an associate’s degree. She has been with AudioNova for her entire hearing professional career spanning over 12 years. She is very dedicated to helping her patients and making a difference in their lives. She entered this profession because she loves helping people and seeing the look on their faces when they hear things they haven’t heard in a long time. She understands the day-to-day struggles a person with hearing loss goes through and has compassion for patients dealing with this. She strives to give them back the quality of life they and their families long for. She feels truly rewarded when a patient says thanks for giving me back my spouse/life with happy tears and sometimes followed by BIG hugs!

Audiology Services

Hearing Exams
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

Tinnitus Solutions
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

Hearing Aids
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At Puget Sound Hearing Aid & Audiology by AudioNova, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
Better Hearing Starts Now
Contact us today to schedule your free hearing exam and consultation. You'll speak with a hearing care professional about hearing loss and solutions that are right for you.
Request an AppointmentOnline Reviews for AudioNova
Reviews (95)
First party
4.9
Reviews
(36)
4.8
Reviews
(59)
Diane Berring
December 15, 2025
5.0 out of 5
Deb was so nice!
Response from AudioNova
December 16, 2025
Deb will be delighted to hear that Diane, we'll be sure to pass the feedback on.
Scott Grant
December 12, 2025
5.0 out of 5
The Audiologist was very professional, helpful and informative. She provided me with excellent service and gave me the best solution to my hearing situation. I definitely recommend Audio Nova to any with hearing difficulties.
Marvin Abbott
November 18, 2025
5.0 out of 5
Response from AudioNova
November 18, 2025
Thank you for taking the time to leave a rating for Audionova ,12623 Meridian Ave we're delighted that you're happy with our service.
Danny Dion
September 30, 2025
5.0 out of 5
Great customer service
Response from AudioNova
October 2, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Fernando Magofña
September 7, 2025
5.0 out of 5
Great customer service.
Response from AudioNova
September 8, 2025
Thank you for your great feedback Fernando! We are pleased that you are satisfied with our customer service.
Gerald F
August 28, 2025
5.0 out of 5
Very informative, explained features and what my expectations should be. Trouble with the portal??
Response from AudioNova
August 30, 2025
Thanks for sharing your experience at 12623 Meridian Ave E #B1-A, we're delighted you're happy with the service.
Juanita Padilla
August 24, 2025
5.0 out of 5
I appreciate Debs professionalism and explaining my test results and also very helpful in finding the best price for my hearing aids, Thank You 😊
Sam burke
August 22, 2025
5.0 out of 5
Very easy, quick and informative
Response from AudioNova
August 26, 2025
We love earning a 5-star review! We will share this with the 12623 Meridian Ave E #B1-A team to let them know to continue providing exemplary hearing care.
Rudy Hernandez
August 11, 2025
5.0 out of 5
The service received by Ms. Deb Leenhouts was excellent. She took her time with testing and ensured my hearing aids were performing well.
Response from AudioNova
August 12, 2025
Thank you for your great feedback Rudy! We are pleased that you are satisfied with our service.
Harold Holt
August 8, 2025
1.0 out of 5
Not impressed
Response from AudioNova
August 12, 2025
We're sorry that our service didn't meet your expectations, we'd love to hear more so we can address specific issues and learn how we can be better. Please email us at feedback@audionova.com to tell us more.
Marshall Thames
June 1, 2025
5.0 out of 5
I enjoyed learning about the new hearing aids and different testings. The personnel are professional and the location is perfect.
Response from AudioNova
June 10, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Michael Vasi
May 12, 2025
5.0 out of 5
The care and personal attention that I received was nice . They are truly helping people to hear again. Not just selling hearing aids . I will highly recommend!!
Response from AudioNova
May 18, 2025
Thank you for the positive review! We are thrilled to provide hearing care, just the way you want it.
J F
December 29, 2024
5.0 out of 5
Olivia was helpful, informative, and answered all my questions thoroughly.
Response from AudioNova
December 30, 2024
Olivia will be delighted to hear that, we'll be sure to pass the feedback on.
Cindy H
November 30, 2024
4.0 out of 5
I would have liked more detailed information and explanation of options on the hearing aids before making my choice. Also, definitely more time when I picked them up, more hands-on training, warranty, etc. She knew the product but assumed her quick tutorial was enough. The Phonak instructions, both printed (so small of type as to be ridiculous for the generation purchasing and lack of info) and the online version. The online version had more information but is so glitchy/scroll-sensative that it frustrates the user and is still not presented properly.
mark hannah
November 25, 2024
5.0 out of 5
Response from AudioNova
November 26, 2024
Thank you for your rating Mark, it means a lot to us to hear from happy customers.
Kenneth Laase
October 6, 2024
5.0 out of 5
Excellent service
Susan S
October 1, 2024
5.0 out of 5
Excellent customer service
Response from AudioNova
October 2, 2024
Thank you for your great feedback Susan! We are pleased that you are satisfied with our customer service.
pamela quiobo
September 13, 2024
5.0 out of 5
Deb at South Hill. Always gets the job done. I'm glad I can hear again. You rock !
Response from AudioNova
September 17, 2024
Deb will be delighted to hear that Pamela, we'll be sure to pass the feedback on.
Ursula S
August 29, 2024
5.0 out of 5
Great Service
Anonymous Reviewer
August 11, 2024
4.0 out of 5
Friendly Customer Service
Response from AudioNova
August 13, 2024
Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
Becci Adler
August 3, 2024
5.0 out of 5
Response from AudioNova
August 5, 2024
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
July 29, 2024
5.0 out of 5
Great customer service; knowledgeable employees, nice atmosphere.
Response from AudioNova
July 30, 2024
Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
T H
July 19, 2024
5.0 out of 5
Very detailed exam. Friendly staff and very efficient. Recommend them highly
Response from AudioNova
July 19, 2024
We're delighted that our solution is working for you. Thank you for sharing your review with us.
Anonymous Reviewer
July 16, 2024
5.0 out of 5
Friendly and professional staff
Response from AudioNova
July 17, 2024
We're delighted that our solution is working for you. Thank you for sharing your review with us.
Kelly Grewelle
July 2, 2024
5.0 out of 5
Response from AudioNova
July 3, 2024
Thank you for your rating Kelly, it means a lot to us to hear from happy customers.
Anna Peterson
May 31, 2024
5.0 out of 5
Response from AudioNova
June 3, 2024
Thank you so much for your rating, we hope to see you again soon.
Karen Braach
May 25, 2024
5.0 out of 5
Deb was great to work with! Professional, explained things well as well as a delightful and compassionate personality! Thank you Deb!
Response from AudioNova
May 28, 2024
Thank you for your comments, it's wonderful to hear how well Deb represents Puget Sound Hearing Aid & Audiology!
Anonymous Reviewer
May 14, 2024
5.0 out of 5
Very helpful! Patient and got me back on track!
Response from AudioNova
May 15, 2024
Thanks so much for your feedback! We’re really glad you enjoyed our service.
Anonymous Reviewer
April 28, 2024
5.0 out of 5
Felt very comfortable with the staff and the doctor all there were a hoot, of course I didn't hear a thing they were saying. When I get my hearing aids I'm sure it'll be the same!
Response from AudioNova
April 29, 2024
Hello. Thank you for sharing your lovely feedback about our team at Meridian Ave E #B1-A.
Anonymous Reviewer
April 28, 2024
5.0 out of 5
in and out, fast... no hard sales on hearing aids... WHAT
Anonymous Reviewer
April 27, 2024
5.0 out of 5
They were very good to me. She helped me understand why new hearing aids are needed.
Response from AudioNova
April 29, 2024
Thanks for sharing your experience at Meridian Ave E #B1-A, we're delighted you're happy with the service.
Michele R Schofield
April 27, 2024
5.0 out of 5
Was very happy with hearing aid help. Very comfortable and friendly. It was like being with one of your friends. Excited about being able to hear more.
Response from AudioNova
April 29, 2024
Thanks so much for your feedback Michele! We’re really glad you enjoyed our service.
Anonymous Reviewer
April 22, 2024
5.0 out of 5
Amazing Connection, Feels Like Family
Anonymous Reviewer
April 21, 2024
5.0 out of 5
Good, friendly
Response from AudioNova
April 22, 2024
Thank you so much for your 5-star review! We will share this with the Meridian Ave team to let them know to keep up the amazing work.
Anonymous Reviewer
January 22, 2024
5.0 out of 5
Great customer service
Response from AudioNova
January 23, 2024
Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
Pat Berry
January 6, 2024
5.0 out of 5
Response from AudioNova
January 8, 2024
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
January 2, 2024
5.0 out of 5
Deb was great! I was a little nervous about hearing aides but she was very patient and answered all my questions and concerns.
Response from AudioNova
January 3, 2024
Thank you for your comments, it's wonderful to hear how well Deb represents Puget Sound Hearing Aid & Audiology!
Anonymous Reviewer
December 24, 2023
4.0 out of 5
Sometimes it takes to long to get an appointment that means going without hearing aids to long.
Response from AudioNova
December 27, 2023
Thank you for sharing your feedback with us. We'll pass your comments along to our team at 12623 Meridian Ave
Anonymous Reviewer
December 9, 2023
5.0 out of 5
Very knowledgeable and caring
Response from AudioNova
December 12, 2023
Thank you for your great feedback, we're pleased you were happy with your experience.
Anonymous Reviewer
December 4, 2023
5.0 out of 5
Great service
Response from AudioNova
December 5, 2023
Thank you for your great feedback! We are pleased that you are satisfied with our service.
Linda Dokter
November 13, 2023
5.0 out of 5
Understanding and so willing to help me. She wasa good listener and I was a name not number.
Response from AudioNova
November 14, 2023
Thank you for your great feedback Linda, we're pleased you were happy with your experience.
Anonymous Reviewer
November 11, 2023
5.0 out of 5
Great service, somtimes takes too long to get appointment.
Vicki Bremer
October 30, 2023
5.0 out of 5
Very nice place, kind of hard to find if you don't have a landmark. Very staff and efficient.
Response from AudioNova
October 31, 2023
Thank you for your great feedback Vicki! We are pleased that you are satisfied with us.
Anonymous Reviewer
October 24, 2023
5.0 out of 5
Pleasant to talk to and deal with.
Anonymous Reviewer
October 16, 2023
5.0 out of 5
Friendly knowledge of product
Anonymous Reviewer
September 21, 2023
5.0 out of 5
Best customer service
Anonymous Reviewer
September 17, 2023
5.0 out of 5
service was very professional and informing
Response from AudioNova
September 18, 2023
Thanks for using Puget Sound Hearing Aid & Audiology, we're pleased that you found our service was good.
Anonymous Reviewer
September 10, 2023
5.0 out of 5
Friendly and informative
Response from AudioNova
September 14, 2023
Hello. We're delighted that our solution is working for you. Thank you for sharing your review with us.
Rita Moore
August 23, 2023
5.0 out of 5
I found Deb and Puget Sound Hearing because my insurance company was offering excellent pricing on new hearing aids. Deb introduced me to what was available and gave me a hearing test. After my new hearing aids arrived she fine tuned them to give me the best hearing I've experienced in a long time. She has been great to work with as she takes the time to really listen to your concerns and address them. Thank you again!
Anonymous Reviewer
August 22, 2023
5.0 out of 5
Deb is a pro with wonderful, friendly, kind, neighborly service, reminded me of the good old days growing up here. I’m sure if you grew up around here you miss those days.,so it was a pleasant surprise to meet a lady with these qualities and smart about hearing testing and the latest products on the market. Hats off to Deb, keep up the good work!!









