AudioNova - Hardy

Kim and Terry are alway there when you need help.

Professional, courteous and trustworthy

very experienced and friendly staff

Everything went as expected. Good service

Very pleasant and helpful. I was an out of town visitor needing a recharge on my hearing aids. She was smart and kind to set me up with the correct charger and loan me one for several days without charge. SUPER SERVICE !

very positive experience

Kim is very friendly, knowledgeable and helpful. I have been to a few different hearing places over several years and this one is by far the best. The hearing aids are better than others that I have had also.

Very knowledge, friendly and helpful

Everything about Kimberly Clark's office is superb! Tracey(CSR)is also excellent!!

great customer service

You are given a lot of personal attention to meet your needs.

Pleasant and professional atmosphere.

Kim always does her best when it comes to my hearing aid needs.

Kimberly and Tracy are very nice friendly people. Very good service.

Always great service

Very thorough and helpful. Great experience.

Very nice knowledgeable folks.

No wait time.

Kim is the BEST!!

Thorough and professional.

Pleasant, experts at their jobs.

Professional , no pressure , just the facts and information to get the hearing aids you need ty ty

It's always pleasant when top notch hearing care expertise and superb customer service is provided as in the case of Connect Hearings Kimberly Clark at the Smith Mountain Lake, VA office. Both my wife and brother needed hearing aids, and, in each case, Kimberly was very professional and thorough in testing, explaining the hearing test results, recommending appropriate aids as well as ensuring the fitting and features were understood. Kimberly is very patient, and both my wife and brother recommend her for any hearing needs. They are also very pleased with the Phonak brand of hearing aids.

Great people

I appreciate that Kim is always willing to help when needed

Fantastic customer service!

Kim, provides the best service

Very professional and caring............everyone in the office is very helpful. I am well pleased.

Great friendly people with wonderful service and a great product.

I have been a patient for seven years and feel this is a great pplace for all your hearing aid needs. Kimberly is very thorough and helpful. They do a great job in explaining the product and all the features but more importantly they are there when you have follow up questions. I am on my second set of hearing aids. First pair lasted six years with careful follow up care from Kim. I compared other local providers and decided Connect Hearing and Kim would be would be the provider I preferred.

There is a lot of competition in the hearing improvement space these days. That is one reason I choose Connect hearing. Being cheaper and claiming you are better than the competition is not sound thinking when addressing ones health. Connect hearing puts your health and satisfaction as it’s goal. A great product and a pleasant staff is always what I have experienced at Connect and that brings me back!

Always get great service here. Friendly and helpful

Excellent service from Kim and I'm very pleased with my new hearing aids. Have needed a few adjustments which she took care of quickly and very well.

I had never had a hearing test before today and I must say I was fascinated with the whole process. Dawn and Kim are terrific and very professional. I learned more about ears than I ever knew. Process is painless! Go meet them, in the Professional Center behind Kroger in Hardy.

We had a great experience everyone is so nice, friendly, and knowledgeable in all aspects of the testing and anything about hearing aids. They will recommend if you need a hearing aid but never pushy. They also don't try to sell you one if you don't need one. If money is an issue they will steer you to places(organizations) that will help with you purchasing one. We recommend them very much if you need aid or testing done.

If you visit Connect Hearing, you will not be disappointed. Best service and products in town!

Always punctual, professional, and helpful. We have always received outstanding service on the phone and in the office. We highly recommend Connect Hearing!

Good service.

I can not say enough good things about the Westlake hardy office! They always work me in when I have a problem no matter how busy they are!! Dawn has helped me numerous times and if she hadn't I would not have been able to work that day!! Visit this office--you will not be disappointed!!!!!

This place is JOKE !!!! VERY DISAPPOINTED !!! I was hired on spot for cleaning and told me they would be in touch with me after they did remodel of store . I offered cheapest prices I could he asked me to do 3 favors I DID THEM ALL ! He asked me write a good reiveiw on Google I did that . He asked me refer 3 people i had 8 people try them out , He asked me do free hearing all for nothing SCAM!! I look forward to coming in cleaning the office but when I called this evening I had some hateful girl answer phone told me if they wanted that place clean she do it her self and Hung up I get people all time turn down cleaning service which is fine but dont pretend you going hire someone after they went through all that work trouble help grow your business SHAME GOD BLESS THIS COMPANY is all i have say I WISH THEM BEST !!!

Kim was great. She is always very helpful.