AudioNova - Abingdon
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Closes at 05:00 pm

About AudioNova in Abingdon, VA

Find us in your community
Meet Our Staff
Matthew Sabo, Au.D., CCC-A
Matthew Sabo, Au.D., received his Doctorate of Audiology from East Tennessee State University in 2021. A native of Bluefield, WV, and a licensed audiologist and hearing aid specialist in Virginia, Dr. Sabo specializes in testing and treating hearing loss in adult and pediatric patients and has an extensive background in tinnitus management and vestibular testing. Dr. Sabo is an active member of the American Speech- Language-Hearing Association (ASHA). He has also provided care at the VA Hospital in Nashville, TN, and worked closely with Otolaryngologists in Lexington, KY. Dr. Sabo enjoys working with patients and their families to find solutions to communicative disorders existing in daily life and prioritizes maintaining a patient and family-centered approach to hearing loss and tinnitus treatment. Dr. Sabo has found that the most rewarding part of his job is seeing the smiles of patients and family members following the treatment of hearing loss and tinnitus. Outside of work, Dr. Sabo enjoys sports, movies, and traveling.

Audiology Services

Hearing Exams
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

Tinnitus Solutions
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

Hearing Aids
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At Next Level Hearing Care by AudioNova, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
Better Hearing Starts Now
Contact us today to schedule your free hearing exam and consultation. You'll speak with a hearing care professional about hearing loss and solutions that are right for you.
Request an AppointmentOnline Reviews for AudioNova
Reviews (67)
First party
5.0
Reviews
(14)
4.7
Reviews
(53)
Ken
December 18, 2025
5.0 out of 5
Matthew was professional and very knowledgeable. Would definitely recommend.
Response from AudioNova
December 19, 2025
Thank you for your comments, it's wonderful to hear how well Matthew represents AudioNova, 612 Campus Dr! We love providing personalized hearing care.
Mary Barton
November 11, 2025
5.0 out of 5
We are on vacation and one of my hearing aids died! I couldn't enjoy my time with family on Sunday. First thing Monday morning I started calling trying to find someone that could fix them. I was told they only fix what they sell. Called AudioNova, they got me in and fixed my hearing aids!! So grateful to be able to hear again. Thank you
Wayne Sargent
October 10, 2025
5.0 out of 5
Response from AudioNova
October 12, 2025
Thank you for your rating Wayne, it means a lot to us to hear from happy customers.
Cleta Pennington
October 3, 2025
5.0 out of 5
Response from AudioNova
October 6, 2025
Thank you so much for your rating, we hope to see you again soon.
Darrell Salyer
August 21, 2025
5.0 out of 5
Great experience very helpful and done a great job I'd recommend them for anyone who wants to hear better
Response from AudioNova
August 26, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Joe G
August 21, 2025
5.0 out of 5
Great service and appreciate the detail and great work.
Response from AudioNova
August 26, 2025
Thank you for your rating Joe, it means a lot to us to hear from happy customers.
Jared Patrick
May 12, 2025
5.0 out of 5
Very friendly, very detailed, great experience.
Response from AudioNova
May 18, 2025
Thank you for taking the time to provide us with a positive review! We love being able to provide life-changing hearing care solutions.
Teresa P
December 8, 2024
5.0 out of 5
Super great customer service - very knowledgeable and friendly
Response from AudioNova
December 9, 2024
Thank you for your great feedback Teresa! We are pleased that you are satisfied with our customer service.
Richard Stern
November 21, 2024
5.0 out of 5
I had an excellent, comprehensive hearing test with Dr. Megan. She reprogrammed my 2 year old hearing aids, making them work better. She did not try to sell me new ones as my current ones were good and they did not need replacement at this time. She was very pleasant and knowledgeable. I will return.
Rebecka Mullins
November 4, 2024
5.0 out of 5
Eva Poston
November 4, 2024
5.0 out of 5
Everyone was so nice and the Dr. Was so nice and. Friendly he also took his time to exam my. Hearing and I can't wait to get my hearing aids. Thank you so much
Response from AudioNova
November 5, 2024
Hello Eva. Thank you for sharing your lovely feedback about our team at 612 Campus Dr.
Stella Gary D.
October 30, 2024
5.0 out of 5
Matt at Next Level hearing, was great to work with.He makes you feel at ease. Would highly recommend Next Level hearing to my friends & family . Thank You
Response from AudioNova
October 30, 2024
Thank you for your comments, it's wonderful to hear how well Matt represents Next Level Hearing Care by AudioNova!
Stella Gary D
October 25, 2024
5.0 out of 5
Great customer Service, Matt was very kind & helpful, would highly recommend this company
Response from AudioNova
October 28, 2024
Thank you for your great feedback Stella! We are pleased that you are satisfied with our customer service.
Rick B.
September 24, 2024
5.0 out of 5
Very informative and helpful
Response from AudioNova
September 25, 2024
Thank you for the great review Rick! It means a lot to us to hear from happy customers.
Brenda Boone
September 8, 2024
5.0 out of 5
I felt I was listened to and treated well.
Response from AudioNova
September 9, 2024
Thank you so much for your rating, we hope to see you again soon.
Michael Lowery
August 5, 2024
5.0 out of 5
On vacation and I broke my receiver in my hearing aid. I made an appointment for same day. After I showed up, they had my hearing aid fixed in less than 10 minutes. Thoroughly impressed and all done with a smile. Thank you for your awesome service!
Response from AudioNova
August 6, 2024
Thank you for the great review Michael! It means a lot to us to hear from happy customers.
Peggy Hogan
August 2, 2024
5.0 out of 5
Response from AudioNova
August 5, 2024
Thank you so much for your rating, we hope to see you again soon.
Judy Bennett
June 25, 2024
5.0 out of 5
So far the hearing aids are a blessing. I can hear much better. A soft voice I still have a little problem hearing but everything else is wonderful. I love the way I can answer my phone & talk to others. I can hear & understand what the person on the other end are saying. I can hear without asking the other person to repeat what they're saying.Praise GOD!!!! I highly recommend NEXT LEVEL HEARING CARE---Abingdon
Anonymous Reviewer
June 17, 2024
5.0 out of 5
My experience at Next Level Hearing was far above expectations. Dr Sabo did an extensive exam and was very thorough in his explanation of what he thought the issues were. He was also very helpful when reviewing my options. All in all a top notch experience
Response from AudioNova
June 18, 2024
Thank you for your comments, it's wonderful to hear how well Dr Sabo represents Next Level Hearing Care!
JORGE DIAZ
June 16, 2024
5.0 out of 5
Reception and specialist were prompt and effective with my needs. Thanks!
Response from AudioNova
June 17, 2024
Thanks for sharing your experience at 612 Campus Dr, we're delighted you're happy with the service.
Anonymous Reviewer
March 16, 2024
5.0 out of 5
The first time having my hearing checked and I could not ask for a better experience. From the moment I walked in the door the receptionist was super nice and friendly. The doctor was very nice and explained everything he was doing and why. He had excellent rapport. He listened and answered all my questions. I highly recommend New Level Hearing Care.
Response from AudioNova
March 18, 2024
Thank you for your great feedback! We are pleased that you are satisfied with us.
Anonymous Reviewer
March 16, 2024
5.0 out of 5
Friendly and gave me information on new hearing aids
Response from AudioNova
March 18, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Adrienne Leivas
January 28, 2024
5.0 out of 5
Anonymous Reviewer
January 1, 2024
5.0 out of 5
I would love to have my gift card
Anonymous Reviewer
November 16, 2023
5.0 out of 5
The Dr. Was very helpful explaining all the test and the options and pricing of all the hearing aids.
Anonymous Reviewer
September 22, 2023
5.0 out of 5
Dr. Sabo is such a nice man to deal with. He was very friendly, kind, and patient. He was thorough, and explained everything well. He wasn't at all "pushy" about a hearing aid purchase.
Anonymous Reviewer
September 4, 2023
5.0 out of 5
Very pleased with the entire visit
Response from AudioNova
September 5, 2023
Thank you for your great feedback, we're pleased you were happy with your experience.
Anonymous Reviewer
August 27, 2023
5.0 out of 5
Dr. Sabo was very easy to understand. He was polite and professional in every way.
Response from AudioNova
August 29, 2023
Hello, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Dr. Sabo while at our Abingdon office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
August 24, 2023
5.0 out of 5
It was great service and friendly staff
Response from AudioNova
August 25, 2023
Hello, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while at our Abingdon office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Betty James
May 22, 2023
4.0 out of 5
Response from AudioNova
May 24, 2023
Hello Betty, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Alycia Moyer
May 22, 2023
5.0 out of 5
He was running a one man show. Sabo was the receptionist, the nurse, and the doctor. He took his time and I appreciate that.
Response from AudioNova
May 24, 2023
Hello D Ray, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Dr. Sabo while at our Abingdon office. He is so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Jo Johnston
April 24, 2023
5.0 out of 5
Dr Sabo was very patient, courteous and professional. Even though I was not able to wear my hearing aids at this time. I told him I would be back when I got totally deaf LOL and he said he would be glad to help me then.😊 My problem had nothing to do with the doctor or the hearing aids.
Response from AudioNova
April 25, 2023
Hello Jo, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Bobby
April 17, 2023
5.0 out of 5
I was very pleased to have choosen coming here the staff is very helpful kind and professional
Response from AudioNova
April 17, 2023
Hello Bobby, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Loretta Ratliff
April 13, 2023
5.0 out of 5
I had the most wonderful experience today with Dr Matthew Sabo in the Abingdon office. He was very professional, patient, and caring taking time to make sure I understood everything. The receptionist Brittany welcomed me into the office.
Response from AudioNova
April 14, 2023
Hello Loretta, this is wonderful to hear. Thank you so much for your feedback. We are thrilled you had a positive experience with Dr. Matthew Sabo and Brittany while at our Abingdon office. They are amazing! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Robert Osborne
April 11, 2023
5.0 out of 5
Staff very professional and friendly. Area was clean and orderly.
Response from AudioNova
April 11, 2023
Hello Robert, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Charles Cupp
February 10, 2023
5.0 out of 5
The staff were super friendly and very helpful. They did NOT try to do high pressure upselling or try to sell me services I really didn't need. I had to go to this location to get my hearing aid adjusted/programmed because my local audiologist does not work with my hearing aid brand. At Next Level Hearing, audiologist Mathew said he used to work with the Veterans Administration (KUDOS Matt) and had worked with many makes and models of hearing aids, over the years, and was happy he could help me with mine. He asked many questions to assure I was satisfied with the programming and aswered any questions I had. Will likely return here should I need another hearing aid in the future! .
Response from AudioNova
February 11, 2023
Hello Charles, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Leslie Webb
February 7, 2023
2.0 out of 5
I have honestly considered going somewhere else, because of the girl that works in the office. She is the first impression of this facility and is a very poor impression. She is extremely rude and cold. She does not acknowledge you when you arrive or when you leave. She does not smile and just give you a cold hard look as though you are an imposition. She is very disrespectful. When my daughter called to schedule an appointment, her response was, “she was just here in December, why is she coming back?” My daughter informed me that she was very rude to her throughout the scheduling of the appointment. Not that it is any of her business but every time that I have been in was at the recommendation of my ENT doctor to determine if the course of treatment is working or if we need to adjust. She is not a doctor and should not question the recommendation of a doctor. The only reason that I have continued with Next Level is because of Dr. Matthew Sabo. He genuinely cares and is very kind. He is very professional and takes the time to explain everything. I did bring this to his attention but he informed me that he was not responsible for hiring. This girl should not be working with the public at all. Some people may already feel very vulnerable due to hearing issues and to be treated so rudely and disrespectfully is totally uncalled for and does not leave a good impression for this facility. As much as I like and trust Dr. Matthew Sabo, I may still seriously consider going elsewhere because I find it very degrading to be treated this way.
Response from AudioNova
February 10, 2023
Hi Leslie, thank you for your feedback. We are glad you had a positive experience with Dr. Sabo while in our office. We want to express our most sincere apology for your interaction with our front office support and will be investigating this internally. We have contacted you by phone to no avail. Please call us at 855-200-5744 at your earliest convenience. I am confident that this will be resolved. Thank you for making us a part of your hearing health journey.
Rachel Westfall
January 28, 2023
5.0 out of 5
If I could, I would give them 10 stars! These folks bent over backward to help me make better hearing a reality. I have been thrilled with my outcome. I can hear again! They are caring, compassionate, and professional. They kept working with me till we found a way to make it happen. I am thrilled with my experience. They would not let me become discouraged, no matter what obstacles came along. I really can not say enough good about Dr. Sabo and the rest of the staff at Next Level Hearing Abingdon. Thank you, thank you, thank you!
Response from AudioNova
February 1, 2023
Hello Rachel, this is amazing to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Matt Slezak
December 29, 2022
5.0 out of 5
MY hearing has been going for some time and I decided to do something about as I was tired of missing conversations and asking "Huh" or "What" all the time. Matt not only tested me, but explained what he was doing for each test. I also was pleasantly surprised that the cost of the hearing aides were not quite as expensive as I thought they would be. A fantastic place with friendly and caring people.
Response from AudioNova
December 30, 2022
Hello Matt, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Matt while at our Abingdon office. He is great! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
David T
December 29, 2022
4.0 out of 5
I don’t want want to leave this review but I have to say I’m deeply disappointed! My entire family has been going to your facility for at least six months! We have always been extremely satisfied until the last couple of months! There used to be this bright cheerful friendly young girl Emily at the front desk! She was always so friendly and giggly when she would call to confirm appointments or when you arrived! Now there is this new young girl who isn’t polite or friendly! She calls to confirm appointments and she is as cold as ice! When you arrive at the facility she doesn’t acknowledge you at all! Just gives you this dead look! No hi doesn’t ask who you are and doesn’t even smile! When and if she says anything she is just down right rude and disrespectful! It would be nice to be acknowledged with a hi or have a good day or even a bye! But you get nothing! On the phone she doesn’t say goodbye just hangs up! She makes you feel like she doesn’t have time to talk to you! We all miss the smiles and friendly conversations we used to have while we were there and the phone calls! Miss Emily could always put a smile on your face in person or on the phone! Now we feel like we are a burden to this new young lady! And she refers to Mrs. Hinkley as Mary instead of using her title! To us this is very disrespectful and very unprofessional! We have to say Mary is still absolutely wonderful and always cheerful! We will continue to visit the facility and Mary! Just wanted you to know how this young lady makes people feel!
Response from AudioNova
January 20, 2023
Hello David, thank you for your feedback. Providing an excellent customer service experience is of optimal importance to us, therefore we will be discussing this internally. After checking our records, we were unable to locate a profile for you. Since we do not have your telephone number, please contact us at 1-855-200-5744 to further discuss this. We look forward to hearing from you!
Lyndsey Sabo
December 7, 2022
5.0 out of 5
Wonderful and knowledgeable practice!
Response from AudioNova
December 8, 2022
Hello Lyndsey, this is great to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Ralph Street
November 4, 2022
5.0 out of 5
Very professional, excellent staff.
Response from AudioNova
November 4, 2022
Hello Ralph, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while at our Abingdon office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Joe Robinson
November 2, 2022
5.0 out of 5
Fast service, Dr's and staff are friendly and knowledgeable. Absolutely Great Service......
Response from AudioNova
November 2, 2022
Hello Joe, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while at our Abingdon office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Emma Lozada
September 20, 2022
5.0 out of 5
Response from AudioNova
September 20, 2022
Hello Emma, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Mary Nelson
September 16, 2022
5.0 out of 5
Mary is a wonderful person to have help you, she is so caring and Takes all the time to explain everything u need to know about your hearing aids, could not ask for a better more experienced person to work with you!👍👍👍
Response from AudioNova
September 16, 2022
Hello Mary, that is amazing to hear! Thank you for taking the time to share your feedback with us. We're pleased to know your experience in our office is always a great one! Please take this opportunity to tell others about our services. We look forward to seeing you again!
Lynae Thranum
September 15, 2022
5.0 out of 5
This place is absolutely amazing! Mary was extremely knowledgeable in explaining all the options to me. This was my first time considering hearing aids. I wasn’t excited about getting them but she helped me understand what I was missing! She has been great at making all the adjustments I needed along the way! She treated me like family! So I have now taken all the parents in my family to get them hearing aids too and they all absolutely love her too! We all would highly recommend her to anyone who is skeptical about needing hearing aids! You won't be sorry!! Thanks you so much Mary!
Response from AudioNova
September 16, 2022
Hello Lynae, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Mary while at our Abingdon office. She is amazing! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Patricia MUMPOWER
September 1, 2022
5.0 out of 5
Dr. Hinchey is excellent! She took the time to listen to my medical needs and was caring. I was very thankful that she was recommended to me.
Response from AudioNova
September 1, 2022
Hello Patricia, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Phil Skorupa
August 16, 2022
5.0 out of 5
Dr Mary Hinchey provided superb and very excellent services. She was very attentive to my needs and expectations. She very attuned to providing me with the best options and device that meets my present and future needs. She devoted the time above and beyond to take of me. She did follow ups to make sure my needs and expectations were fulfilled. As an aside, she is very personable. Fantastic service and product. The field needs more like her to help others. Truly devoted and cares.
Response from AudioNova
August 18, 2022
Hello Phil, this is great to hear. Thank you so much for your feedback and kind words. We are glad to know you had a positive experience with Dr. Mary Hinchey while at our Abingdon office. She is wonderful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Jessica Edwards
June 10, 2022
5.0 out of 5
Response from AudioNova
June 10, 2022
Hello Jessica, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Peggy Kimberlin
June 10, 2022
5.0 out of 5
Response from AudioNova
June 10, 2022
Hello Peggy, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.









