AudioNova - Westfield

Open

Closes at 05:30 pm

About AudioNova in Westfield, NY

AudioNova Westfield, NY is a global hearing health care provider with a nationwide network of convenient hearing care clinics in the US. We are open and accepting appointments for current and new customers. From prevention, to care, to treatment, our hearing experts give you the confidence to take control of your hearing health care at all stages of the journey, through information, easy access, personalization, and pinnacle audiology experience. On top of clinic appointments, we are also offering curbside service and virtual hearing care options that allow our hearing experts to connect with you at home and just your hearing aids via a smartphone app. Contact us today to book an appointment.

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Meet Our Staff

Amber Wilson H.I.S.

Amber Wilson is a licensed Hearing Instrument Specialist in our NY AudioNova clinics in Jamestown and Westfield. While working as a Patient Care Coordinator, Amber’s outgoing personality and ability to help patients with their hearing needs inspired her to further her education and earn her dispensing license. Now, as a licensed Hearing Instrument Specialist, Amber is devoted to helping her patients reach their hearing healthcare goals and carefully considers her patients’ needs when selecting and fitting hearing instruments for them. Amber loves spending time with her husband and daughter, going camping and enjoying the outdoors together.

Image of Amber Wilson, Hearing Instrument Specialist in Westfield, NY.

Audiology Services

Man gets a hearing exam from an audiologist at AudioNova in Westfield, NY

Hearing Exams

We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

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Woman is thinking about AudioNova's solutions for her tinnitus in Westfield, NY

Tinnitus Solutions

Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

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Hearing Aids

Get to know the latest features in hearing aid technology with in-person demonstration and product trials.

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Hearing Aid Technology

AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.

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Phonak Audéo Infinio (Ultra) Sphere™

The Infinio Ultra Sphere provides Spheric Speech Clarity enhancing speech in real-time from voices in any direction. Get AI-power speech from noise separation with universal Bluetooth® connectivity.

Phonak Virto™ R Infinio

Virto represents the next generation in Phonak's Infinio hearing solutions. Its discreet, custom design offers the best fit packed with the power of AutoSense OS™ 7.0 for all-day clear speech understanding.

Image of Unitron's Moxi Smile hearing aids.

Unitron Moxi Smile

The Unitron Smile was designed to enhance lives by delivering the sounds that matter most. It combines comfort into its award winning design and delivers brilliant sound through its AI-trained Integra OS.

Phonak Slim

Phonak Slim strikes the perfect balance between comfort, design, and performance. With its unique ergonomic shape, it fits naturally behind your ear - even for those wearing glasses.

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Frequently Asked Questions

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Hear & Now Blog

Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.

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Online Reviews for AudioNova

4.9

Reviews (44)

First party

5.0

Reviews

(5)

Google

4.9

Reviews

(39)

Donna Barber

October 23, 2025

5.0 out of 5

I highly recommend you get these hearing aids..it's amazing what you are missing I can hear hunting animals before I see them..the staff are very helpful and understanding to each person's needs

Response from AudioNova

October 24, 2025

Thank you Donna for sharing your fabulous review with us.

Sylvia, I

September 14, 2025

5.0 out of 5

Excellent service

Response from AudioNova

September 16, 2025

Thank you for your great feedback Sylvia! We are pleased that you are satisfied with our service.

Dolores Gunnersen

July 10, 2025

5.0 out of 5

The technician Amber is kind and courteous to my elderly mother in each one of her stops in the office. We have always found the service here to both of the highest quality and thorough I would’ve recommend this to anybody looking for service in this remote area Jim

Response from AudioNova

July 17, 2025

Amber will be delighted to hear that Dolores, we'll be sure to pass the feedback on.

Kim Edwards

June 9, 2025

5.0 out of 5

Response from AudioNova

June 10, 2025

Thank you so much for your rating, we hope to see you again soon.

Susan McKee

January 2, 2025

5.0 out of 5

If you’re looking for knowledgeable, helpful advice and assistance with hearing issues, this is the place for you! I moved to the area nine months ago and have visited both the Jamestown and Westfield offices. I consistently receive the advice and service I need to keep my hearing at its best. Highly recommend!

Response from AudioNova

January 3, 2025

Thank you for the great review Susan! It means a lot to us to hear from happy customers.

Donalee Babcock

December 19, 2024

5.0 out of 5

The staff is always very helpful and friendly! All my questions are answered!,

Response from AudioNova

December 20, 2024

We love earning a 5-star review! We will share this with the 71 East Main Street team to let them know to continue providing exemplary hearing care.

Margaret F.

December 7, 2024

5.0 out of 5

Great customer service

Jim Polvino

October 5, 2024

4.0 out of 5

The fix of my inability to connect my hearing aides to the ap was corrected but in only worked for three days, They won't connect again. The wax filter issue was solved to my satisfaction.

Response from AudioNova

October 8, 2024

We recommend you contact the center directly. You can call them at 1-855-200-5744 and they will be happy to help answer your questions. Thank you.

Sheila Siragusa

September 10, 2024

5.0 out of 5

Great customer service. Always get me in and out quickly and I dont have to wait months for an appointment if I need one!!!

Response from AudioNova

September 11, 2024

Thank you for your great feedback Sheila! We are pleased that you are satisfied with our customer service.

Anonymous Reviewer

July 30, 2024

5.0 out of 5

Amber is very pleasant and easy to work with.

Anonymous Reviewer

July 13, 2024

5.0 out of 5

great customer service

Squege Christen

June 21, 2024

5.0 out of 5

Very professional and kind

Deborah Hall

May 22, 2024

5.0 out of 5

I am very happy with the warm and excellent service I received from Amber Wilson and her front desk assistant at Empire Hearing & Audiology. I highly recommend their business. My hearing aid needed repair, but because it's an older model the part needed was extremely difficult to locate. Amber made considerable efforts to locate this part. The first part sent to her was incorrect. She persisted, eventually found the right one, and was able to repair my hearing aid perfectly! I can't afford a new one, so her success was crucial to me. I can barely hear without this hearing aid. Amber's front desk assistant was very kind and gracious to me. I had to rebook my appointment because my car's battery died and I couldn't get there, then had to rebook again because the battery charge didn't last. But she put me totally at ease and would not accept my offer to pay for my missed appointments. This is the beauty of coming to this local hearing aid company for service. You are in your own home town and you are dealing with compassionate professionals who treat you as family.

Response from AudioNova

May 23, 2024

Thank you for your lovely feedback about Amber and the team at East Main Street.

Anonymous Reviewer

May 10, 2024

5.0 out of 5

The service was good, but I’m not surely happy with the hearing aids any longer as soon as a three-year warranty ran out the battery started dying so now I can’t even go a full day without the batteries dying and I’m not spending $300 apiece to get the batteries replaced I may have to go somewhere else to look for new hearing aids

Response from AudioNova

May 13, 2024

Thanks for sharing your feedback with us. We're delighted to see your comments about our team at East Main Street. Regarding your other comments, we will pass your feedback along.

Peter Kunow

May 3, 2024

5.0 out of 5

Staff was friendly, helped me with adjustment and updates. Ready for me when I arrived. Very thorough

Rick Clawson

March 8, 2024

5.0 out of 5

I’m always happy with the service I get.

Response from AudioNova

March 11, 2024

Thanks so much for your feedback Rick! We’re really glad you enjoyed our service.

Martha Richter

June 13, 2023

5.0 out of 5

My 89 year old Mother was having difficulty with her Oticon hearing aids. Annie and Amber got her right in and fixed the problem. They were kind, courteous, and knowledgeable. Thank you, Empire Hearing and Audiology!!

Orhan Beckman

May 28, 2023

5.0 out of 5

It’s always a pleasure doing business with Empire.

Response from AudioNova

May 31, 2023

Hello Orhan, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

JoAnn Catalano

May 22, 2023

5.0 out of 5

Very professional. Wasn't really pushy in regards to the sale. Answered all the questions I had at the time.

Response from AudioNova

May 24, 2023

Hello JoAnn, this is great to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Deb LeBarron

May 12, 2023

5.0 out of 5

Amber was wonderful with my dad. She explained everything that she was doing, answered all of our questions

Response from AudioNova

May 12, 2023

Hello Deb, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled your dad had a positive experience with Amber while in our office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Linda M

May 12, 2023

5.0 out of 5

I have a new set of Phonak hearing sides on trial. The service is great, the agent is professional and detail oriented. I would recommend Empire Hearing in Westfield, NY.

Response from AudioNova

May 12, 2023

Hello Linda, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

David Ferguson

May 7, 2023

5.0 out of 5

I was greeted by friendly and polite staff. All tests were explained in detail and I was given time to ask questions. My hearing evaluation was a comfortable experience.

Response from AudioNova

May 8, 2023

Hello David, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

George Meyers

May 2, 2023

5.0 out of 5

Response from AudioNova

May 3, 2023

Hello George, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.

Mary Stevens

February 14, 2023

5.0 out of 5

Response from AudioNova

February 15, 2023

Hello Mary, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.

Marilynne Northrop

September 8, 2022

5.0 out of 5

The ladies are wonderful. I feel like I have my life back and I am so grateful for that.

Response from AudioNova

September 8, 2022

Hello Marilynne, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Barb Mele

July 19, 2022

5.0 out of 5

I had a wonderful experience while visiting.

Response from AudioNova

July 19, 2022

Hello Barb, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

David Brunecz

March 15, 2022

5.0 out of 5

Response from AudioNova

March 16, 2022

Hello David, thank you for providing your rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.

Linda McGuinn

March 1, 2022

5.0 out of 5

Response from AudioNova

March 1, 2022

Hello Larry, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.

Carol Beckes

February 8, 2022

5.0 out of 5

Amber was excellent with me. She showed me that she really cares about my hearing. That is what you need because it is frustrating when you can't hear and it's hard to try to explain it. She is an A+ Carol Beckes. Her supervisor. I guess didn't care. I would go to her and trust her 100%.

Response from AudioNova

February 8, 2022

Hi Carol, thank you for providing your rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!

Sally Farnham

December 18, 2021

5.0 out of 5

My husband had purchased hearing aids from another place several years ago. Just the other day he noticed the wire was beginning to break on the one side. He called Valu Hearing in Westfield and they happily said to bring them in and they would see what could be done. I went in that morning not sure if I would have to wait for parts to be ordered. But the gals there took his hearing aid and fixed it right then and now!!! Happened to have just the part he needed to fix it. WOW!!! I WAS IMPRESSED. Again they were such friendly folks to do business with. I highly recommend anyone to give them a call if you need help with your hearing!

Response from AudioNova

December 18, 2021

Hi Sally, this is amazing to hear! Thank you so much for your feedback and kind words! We are thrilled that our Westfield office was able to assist you with your husband's hearing devices. It is our goal to provide the highest level of care possible and your review lets us know this is happening! Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! We hope to see you again soon.

Katherine Wollaston

December 3, 2021

5.0 out of 5

Response from AudioNova

December 10, 2021

Hi Daniel! Thank you for providing your positive rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!

Flo Dotson

May 12, 2021

5.0 out of 5

Wonderful experience questions answered so you could understand help was very thoroughly taken care of felt like I got the best care I possibly could would recommend them in a heart beat thank you valu for giving me the gift of hearing again

Response from AudioNova

May 13, 2021

Hi Flo, this is great to hear! Thank you so much for your positive feedback! We are thrilled to hear that you had a wonderful experience with our office and we were able to answer all you questions. Thank you for choosing us for your hearing health needs. It is our goal to provide the highest level of care possible! We hope to see you again soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Leane Tresler

January 13, 2021

5.0 out of 5

Very knowledgeable staff and friendly receptionist Amber they keep me very well informed on the health of my ears

Response from AudioNova

January 14, 2021

Hi Leane! Thank you so much for taking the time to share your rating and feedback with us, we appreciate hearing your thoughts! We're happy to assist you on your journey to better hearing health! Please take this opportunity to tell a loved one or friend who may need our services to contact us. We look forward to seeing you again!

Cynthia Snider

November 18, 2020

3.0 out of 5

Response from AudioNova

November 21, 2020

Cynthia, thank you for your feedback. We pride ourselves on helping people improve their quality of life and have made many achievements in doing so. We will be reaching out to you shortly to discuss your experience or we can be reached at 1-855-200-5744. We look forward to speaking with you.

Evelyn Koegler

November 4, 2020

5.0 out of 5

This staff are welcoming, caring, capable, and amazing🥰

Response from AudioNova

November 5, 2020

Evelyn, Thank you so much for your positive review! We are thrilled to see you had a positive experience. Please take this opportunity to tell a loved one or friend who may need our services to contact us. We look forward to helping you!

Max Sarikey

July 16, 2020

5.0 out of 5

Recent visit went very well. Jaime Parasiliti did an A-One job, she is the best. It's a long trip to the office for me, but well worth it. Always get great service. Had several problems with my aids and Jaime, in short order, took care of all of them. It's all very much appreciated. Would not hesitate to recommend Valu Hearing to anyone.

Response from AudioNova

August 17, 2020

Hello Max, we are following up on your review. Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience. It is our goal to provide the highest level of care possible and your review shows that this is happening. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! We look forward to seeing you again!

Dale Carlson

March 3, 2020

5.0 out of 5

Pleasant, helpful, courteous. Would recommend in a heartbeat. Customer service like that is soooo important - and rare!

Response from AudioNova

June 30, 2020

Dale, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. It is our goal to provide the highest level of care possible! Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Al Kolb

August 13, 2019

5.0 out of 5

Valu is THE BEST ! Jamie and Amber are always very helpful and capable when problems arise and great to work with. Jamie even helped from 1100 miles away when I needed repairs - she found an associate to take care of problem. Thanks so much !!

Response from AudioNova

August 14, 2019

Al, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. It is our goal to provide the highest level of care possible! We hope to see you again soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Andrew Krembs

July 9, 2019

5.0 out of 5

Response from AudioNova

July 10, 2019

Andrew, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Tracy Peters

July 3, 2019

5.0 out of 5

Wonderful people. They go above and beyond to help. My father (96) is visiting from SC. He needed some work on his hearing aids. Valu Services did not sell the exact type of hearing aid he has. We made an appointment at the Westfield office. She helped as much as she could and even though they couldn't do what he needed, she cleaned his hearing aids and gave him some batteries. She wouldn't take payment because she was so sorry she couldn't help him. Definitely call them first for any problems you have.

Response from AudioNova

July 5, 2019

Tracy, thank you so much for your positive feedback! We are thrilled to hear that your father has had a positive experience. It is our goal to provide the highest level of care possible! Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Sheila Siragusa

January 30, 2019

5.0 out of 5

I would recommend Valu Hearing and Jaime to everyone. Jamie is very thorough and really took the time to explain everything and made sure I was comfortable with my hearing aids before I left. The hearing aids are comfortable and not hard to put in at all. I have only had them for 1day and it is amazing how much I have been missing by not doung this sooner!!!!

Response from AudioNova

February 4, 2019

Sheila, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. It is our goal to provide the highest level of patient care possible! We hope to see you soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Richard Smith

September 6, 2018

5.0 out of 5

Response from AudioNova

November 9, 2018

Richard, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Nicholas Komis

July 21, 2018

4.0 out of 5

Response from AudioNova

November 9, 2018

Nicholas, thank you so much for your positive feedback! We hope to see you soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Find Nearby Clinics

AUDIONOVA

759 Foote Avenue, Jamestown, 14701 - 24,5 miles

(716) 484-3277

Closed

Open Soon 08:30, Friday

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Clinic Details

AudioNova - Westfield

About AudioNova in Westfield, NY

Address

Contact

Hours

Find us in your community

Meet Our Staff

Amber Wilson H.I.S.

Audiology Services

Hearing Exams

Tinnitus Solutions

Hearing Aids

Hearing Aid Technology

Frequently Asked Questions

Hear & Now Blog

Better Hearing Starts Now

Online Reviews for AudioNova

Find Nearby Clinics

Phonak Audéo Infinio (Ultra) Sphere™

Find a Clinic Near You

Take Free Online Hearing Test

AudioNova - Westfield

About AudioNova in Westfield, NY

Address

Contact

Hours

Find us in your community

Meet Our Staff

Amber Wilson H.I.S.

Audiology Services

Hearing Exams​

Tinnitus Solutions​

Hearing Aids​

Hearing Aid Technology

Frequently Asked Questions

Hear & Now Blog

Better Hearing Starts Now

Online Reviews for AudioNova

Find Nearby Clinics

Hearing Exams

Tinnitus Solutions

Hearing Aids