AudioNova - Olean
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Closes at 05:00 pm

About AudioNova in Olean, NY

Find us in your community
Meet Our Staff
Nickolas Sullivan, H.I.S.
Nickolas Sullivan currently works at AudioNova at the Olean, Jamestown, and Westfield clinics. Nickolas is a registered Hearing Aid Dispenser and Hearing Healthcare Provider. Nickolas specializes in performing hearing evaluations, demonstrating the latest in hearing healthcare innovations. He also performs fittings and servicing of hearing aids and other amplification devices, as well as providing necessary education to his patients in their journey towards better hearing. Nickolas received his Bachelor’s of Arts degree from the University of Pittsburgh in Communication Sciences and Disorders in 2013. After graduating, he went through a yearlong extensive apprenticeship and obtained his registration to become a NYS Hearing Aid Dispenser. He began his career in northern New York and is now looking forward to bringing his expertise to those in the Southern Tier. Nickolas is a member of the Hearing Healthcare Alliance of New York. Nickolas is married to his lovely wife, Janine, and together they have a young son. He enjoys spending time with his family and friends, staying active outdoors, and watching most sports on television–especially those associated with the University of Pittsburgh athletics. “I strive to educate, support, and empower my patients on their journey towards better hearing by using proper amplification, hearing and communication strategies. Together, we can move towards an easier, safer, and better quality of life for all patients seeking help at AudioNova.”

Audiology Services

Hearing Exams
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

Tinnitus Solutions
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

Hearing Aids
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At Empire Hearing by AudioNova, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
Better Hearing Starts Now
Contact us today to schedule your free hearing exam and consultation. You'll speak with a hearing care professional about hearing loss and solutions that are right for you.
Request an AppointmentOnline Reviews for AudioNova
Reviews (97)
First party
4.9
Reviews
(19)
4.7
Reviews
(78)
Judy K
September 25, 2025
5.0 out of 5
Great service and audiologist.
Response from AudioNova
September 25, 2025
Thank you for your great feedback Judy! We are pleased that you are satisfied with our service.
Sandra T
August 22, 2025
5.0 out of 5
Such a pleasant visit with receptionist and audiologist every time I have an appointment.
Robin Robinson
April 25, 2025
5.0 out of 5
Love my new hearing aids and the service I have been receiving. Nick and Beth are great!!! Would recommend this office to everybody!
Response from AudioNova
April 28, 2025
Nick and Beth will be delighted to hear that Robin, we'll be sure to pass the feedback on.
Francine M
February 27, 2025
5.0 out of 5
The staff are friendly, respectful and extremely competent. Everything was explained clearly, including testing procedure, results and recommendations. The representative was able to analyze my husband's hearing issues and demonstrate his recommendation in the same appointment. The recommended solution as experienced that day dramatically resolved his lifelong tinnitus as well as recent moderate hearing loss. The practice will provide and support a month's refundable trial. Overall a very positive experience.
Gail N
November 26, 2024
5.0 out of 5
Very helpful although I was anxious
Response from AudioNova
November 27, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Dean B
October 17, 2024
5.0 out of 5
Very good
Response from AudioNova
October 18, 2024
Thank you for your rating Dean, it means a lot to us to hear from happy customers.
Marie Moore
October 3, 2024
4.0 out of 5
doug cashing
September 26, 2024
5.0 out of 5
Staff was very helpful.
Response from AudioNova
September 27, 2024
Hello Doug. Thank you for sharing your lovely feedback about our team at 130 S Union Street.
Robert B.
September 26, 2024
5.0 out of 5
Great service, great communication, great people.
Response from AudioNova
September 27, 2024
Thank you for your great feedback Robert! We are pleased that you are satisfied with our customer service.
Anonymous Reviewer
August 22, 2024
5.0 out of 5
Always there with answers and support
Response from AudioNova
August 23, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
jake avenali
July 11, 2024
5.0 out of 5
The service and support has been extremely professional and wonderful. This has greatly increased the quality of my life!
Response from AudioNova
July 12, 2024
Thank you for sharing your fabulous review with us.
George Brown
June 5, 2024
5.0 out of 5
Response from AudioNova
June 6, 2024
Thank you so much for your rating, we hope to see you again soon.
Gary McDowell
May 15, 2024
5.0 out of 5
Very professional, and knowledgeable, pleasant to work with very accommodating when you need service
Response from AudioNova
May 16, 2024
Thank you Gary for sharing your fabulous review with us.
Anonymous Reviewer
April 15, 2024
5.0 out of 5
Everything was explained completely about the hearing aids. They fit well and are working very nicely. We have even told others about our experience and they are considering coming to Empire.
Rick H
April 8, 2024
5.0 out of 5
Great appointment as usual. Nick listened to all of my concerns and made the proper adjustments for me. Very happy with the service I get each and every time.
Response from AudioNova
April 9, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Anonymous Reviewer
March 13, 2024
5.0 out of 5
Great
Response from AudioNova
March 13, 2024
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
March 11, 2024
5.0 out of 5
answers all my needs.
Response from AudioNova
March 13, 2024
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
January 22, 2024
5.0 out of 5
I never feel like a number. Always answers my questions and provides me with updated hearing aide information. Secretary is always so pleasant, too!
Response from AudioNova
January 23, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Anonymous Reviewer
January 2, 2024
5.0 out of 5
Great customer service not pushy
Response from AudioNova
January 2, 2024
Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
Anonymous Reviewer
November 21, 2023
5.0 out of 5
Very I informed!
Response from AudioNova
November 21, 2023
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
September 29, 2023
5.0 out of 5
Great staff
Response from AudioNova
October 10, 2023
Thank you for your great feedback! We are pleased that you are satisfied with our service.
Anonymous Reviewer
September 14, 2023
5.0 out of 5
Very helpful and kind staff.
Response from AudioNova
September 15, 2023
Hello. Thank you so much for your rating, we hope to see you again soon.
Frank Leute
September 11, 2023
5.0 out of 5
I have been a customer of Empire for several years now and they have always been top grade. I have already recommended them and would continue to do so.
Response from AudioNova
September 12, 2023
Hello Frank, this is fantastic to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while at our Olean office. It is our goal to provide the highest level of care possible. We hope to see you again.
Marcy GRINSELL
September 1, 2023
5.0 out of 5
The staff is super helpful and nice.
Response from AudioNova
September 1, 2023
Hello Marcy, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while at our Olean office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Judy Kaiser
July 27, 2023
4.0 out of 5
I was very impressed with the staff. The office was very neat and clean. I give it 4 stars due to being given only 2 options of hearing aides.
Response from AudioNova
July 28, 2023
Hello Judy, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled your had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
July 25, 2023
5.0 out of 5
Very Friendly
Response from AudioNova
July 26, 2023
Hello, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
July 24, 2023
4.0 out of 5
Service was great but was disappointed with their selection.
Response from AudioNova
July 24, 2023
Hello, thank you for your feedback. We would like to speak with you in regards to your recent visit to get more of an understanding of what has occurred and investigate the issue. Please contact us by calling us at 855 200-5744. We look forward to speaking with you, thank you.
Anonymous Reviewer
July 9, 2023
5.0 out of 5
Great customer service!
Response from AudioNova
July 14, 2023
Hello, this is wonderful to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
June 27, 2023
5.0 out of 5
Nick does a great job.
Response from AudioNova
June 28, 2023
Hello, this is amazing to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
June 17, 2023
5.0 out of 5
does a friendly, good job each time.
Margaret Lewis
April 30, 2023
5.0 out of 5
Excellent. Couldn’t be happier
Response from AudioNova
May 2, 2023
Hello Margaret, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anne Bastine
April 13, 2023
5.0 out of 5
I love this place for my mom. They treat her so well and really listen to her needs. Nick and Beth are amazing.
Response from AudioNova
April 13, 2023
Hello Anne, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled your mother had a positive experience with Nick and Beth. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Judy Kio
April 9, 2023
5.0 out of 5
They are very caring and thoughtful of their patients.
Response from AudioNova
April 11, 2023
Hello Judy, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Thomas Hanold
March 19, 2023
5.0 out of 5
Response from AudioNova
March 20, 2023
Hello Thomas, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Muriel Frable
February 7, 2023
5.0 out of 5
I had a great experience with Nick and Beth at the Olean office on Thursday February 2nd. Both were very kind, polite and caring. In spite of running behind ( which is very unusual there) everything went very well and I was very satisfied in the outcome of my visit.
Response from AudioNova
February 8, 2023
Hello Muriel, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Nick and Beth while in our office. They are so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Jeff Husted
January 21, 2023
5.0 out of 5
Every body there was super nice and told me what I needed very informative
Response from AudioNova
January 23, 2023
Hello Jeff, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with the staff while at our Olean office. They are all amazing! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Joan DeGroat-Ives
January 13, 2023
5.0 out of 5
Excellent and professional care!
Response from AudioNova
January 14, 2023
Hello Joan, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Katie Griffin
January 8, 2023
4.0 out of 5
Response from AudioNova
January 10, 2023
Hello Katie, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
PM Hale
December 30, 2022
5.0 out of 5
Nickolas was very patient with my 86 year old Mother. Very pleasant experience. Receptionist also very friendly & helpful.
Response from AudioNova
December 30, 2022
Hello PM Hale, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled your mother had a positive experience with Nickolas while in our office. He is so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Douglas Waldron
November 23, 2022
5.0 out of 5
Very helpful and pleasant visits! Nick & Beth are really very nice people too be taking care of my hearing aids!
Response from AudioNova
November 25, 2022
Hello Douglas, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Nick and Beth. They are so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Lucy Bear
November 14, 2022
5.0 out of 5
Fantastic service. Absolutely wonderful experience!!
Response from AudioNova
November 15, 2022
Hello Lucy, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Margaret Snopkowski
October 24, 2022
5.0 out of 5
So happy with the service at Empire. Nick is so helpful and is always able to adjust things for the best hearing. I would recommend this office for good care.
Response from AudioNova
October 24, 2022
Hello Margaret, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Nick while at our Olean office. He is awesome! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Janice Scott
September 9, 2022
5.0 out of 5
I would give them 10 stars if I could!!
Response from AudioNova
September 13, 2022
Hello Janice, this is great to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Jeff Simms
September 5, 2022
5.0 out of 5
Very accommodating. Nick Sullivan delivered all services in a professional manner, even though he's a Pitt fan. I highly recommend. Jeff Simms
Response from AudioNova
September 6, 2022
Hello Jeff, this is wonderful to hear. Thank you so much for your feedback. We are thrilled you had a positive experience with the Nick Sullivan while at our Olean office. He is great! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
dorothe flynn
August 22, 2022
5.0 out of 5
Very courteous and warm environment, accommodating and willing to do anything to help with any and all of my hearing needs. Very highly recommended with outstanding professionalism. 5⭐⭐⭐⭐⭐
Response from AudioNova
August 23, 2022
Hello Dorothe, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Danny Dixon
August 17, 2022
4.0 out of 5
I was treated well and timely.
Response from AudioNova
August 17, 2022
Hello Danny, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience during your visit. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Rebecca Ebbert
August 2, 2022
5.0 out of 5
The staff was excellent. Helpful, friendly and spent a lot of time answering our questions. We didn’t feel rushed at all. Thank you Nick.
Response from AudioNova
August 2, 2022
Hello Rebecca, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Nickolas and staff while at our Olean office. They are all so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again
Mike Flynn
July 30, 2022
5.0 out of 5
Very pleased with my service, Nick is great. Beth is wonderful and Len was very helpful.
Response from AudioNova
July 30, 2022
Hello Mike, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Nick while at our Olean office. He is so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Sabrina Giordano
July 11, 2022
5.0 out of 5
My mom needed repair and new battery for her hearing aid which was going to take 2 weeks. However she had a funeral to attend so they ensured that she had a loaner pair of hearing aids during the gap which allowed her to attend.
Response from AudioNova
July 11, 2022
Hello Sabrina, this is wonderful to hear. Thank you so much for your feedback. We are thrilled your mother had a positive experience with our Olean office. They are so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you both again.
Deborah Hatch
June 15, 2022
5.0 out of 5
My hearing aids work great. Very good service.
Response from AudioNova
June 16, 2022
Hello Deborah, this is wonderful to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.









