AudioNova - Greenville

11573 NY-32, Suite 4A, Greenville, 12083

Closed

Opens at 08:30 am, Wednesday

About AudioNova in Greenville, NY

AudioNova Greenville, NY is a global hearing health care provider with a nationwide network of convenient hearing care clinics in the US. We are open and accepting appointments for current and new customers. From prevention, to care, to treatment, our hearing experts give you the confidence to take control of your hearing health care at all stages of the journey, through information, easy access, personalization, and pinnacle audiology experience. On top of clinic appointments, we are also offering curbside service and virtual hearing care options that allow our hearing experts to connect with you at home and just your hearing aids via a smartphone app. Contact us today to book an appointment.

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Audiology Services

Man gets a hearing exam from an audiologist at AudioNova in Greenville, NY

Hearing Exams

We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

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Woman is thinking about AudioNova's solutions for her tinnitus in Greenville, NY

Tinnitus Solutions

Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

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Hearing Aids

Get to know the latest features in hearing aid technology with in-person demonstration and product trials.

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Hearing Aid Technology

AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.

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Phonak Audéo Infinio (Ultra) Sphere™

The Infinio Ultra Sphere provides Spheric Speech Clarity enhancing speech in real-time from voices in any direction. Get AI-power speech from noise separation with universal Bluetooth® connectivity.

Phonak Virto™ R Infinio

Virto represents the next generation in Phonak's Infinio hearing solutions. Its discreet, custom design offers the best fit packed with the power of AutoSense OS™ 7.0 for all-day clear speech understanding.

Image of Unitron's Moxi Smile hearing aids.

Unitron Moxi Smile

The Unitron Smile was designed to enhance lives by delivering the sounds that matter most. It combines comfort into its award winning design and delivers brilliant sound through its AI-trained Integra OS.

Phonak Slim

Phonak Slim strikes the perfect balance between comfort, design, and performance. With its unique ergonomic shape, it fits naturally behind your ear - even for those wearing glasses.

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Frequently Asked Questions

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Should I get my hearing tested?

How much does a hearing test cost?

Hear & Now Blog

Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.

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Online Reviews for AudioNova

4.8

Reviews (45)

First party

4.6

Reviews

(22)

Google

5.0

Reviews

(23)

Joan Satterlee

September 27, 2025

5.0 out of 5

Clear explanation of hearing and loss of hearing. Exam procedure gave confidence that hearing could be improved with the hearing aids.

Response from AudioNova

September 30, 2025

Thank you for taking the time to provide us with a positive review, Joan! We love being able to provide life-changing hearing care solutions.

Dominick M

September 14, 2025

5.0 out of 5

Very friendly staff and great customer service.

Response from AudioNova

September 16, 2025

Thank you for your great feedback Dominick ! We are pleased that you are satisfied with us

Dennis O

August 28, 2025

5.0 out of 5

well done

Response from AudioNova

September 2, 2025

Thank you for your rating Dennis, it means a lot to us to hear from happy customers.

David T

August 23, 2025

4.0 out of 5

Very good

Response from AudioNova

August 26, 2025

Thank you so much for your rating, we hope to see you again soon.

Paul M.

August 3, 2025

4.0 out of 5

Customer service was great. Prices not so much.

Response from AudioNova

August 4, 2025

Hello Paul, we’re sorry that the product is a higher price than your expectations, We do believe we offer great value for money but we appreciate your feedback and will pass it onto our team.

William and Marcia S.

October 26, 2024

5.0 out of 5

It was good!!

Babette J

August 31, 2024

1.0 out of 5

Very pleasant people to deal with. Would like the batteries last a few hours more rather than losing power after 12 hours

Response from AudioNova

September 2, 2024

Thank you for sharing your feedback with us. We'll pass your comments along to our team at 11573 NY-32.

elizabeth scott

June 10, 2024

5.0 out of 5

Always satisfied with Carlene Dell. We were sorry to see Hudson office close but her service and attention to serving her patients is worth the drive to Greenville

Response from AudioNova

June 10, 2024

Thank you for your comments, it's wonderful to hear how well Carlene Dell represents Empire Hearing & Audiology!

mary moores

June 1, 2024

5.0 out of 5

Response from AudioNova

June 3, 2024

Thank you so much for your rating, we hope to see you again soon.

Anonymous Reviewer

May 20, 2024

5.0 out of 5

Great service

Response from AudioNova

May 20, 2024

Thank you for your great feedback! We are pleased that you are satisfied with our service.

Anonymous Reviewer

May 19, 2024

5.0 out of 5

received prompt attention and care

Anonymous Reviewer

May 11, 2024

5.0 out of 5

Like old friends! Great service .

Response from AudioNova

May 13, 2024

Thank you for your great feedback! We are pleased that you are satisfied with our service.

Anonymous Reviewer

April 29, 2024

4.0 out of 5

All staff are friendly and knowledgeable. You never feel rushed, they answer all questions. I've been a client for five years.

Response from AudioNova

April 29, 2024

Thank you for your great feedback! We are pleased that you are satisfied with us.

Anonymous Reviewer

April 26, 2024

5.0 out of 5

Technician is knowledgeable about my history. She is responsive to concerns. I trust her recommendation.

Anonymous Reviewer

April 20, 2024

5.0 out of 5

Customer service was excellent as always

Response from AudioNova

April 22, 2024

Thank you for your great feedback! We are pleased that you are satisfied with our customer service.

Anonymous Reviewer

April 19, 2024

5.0 out of 5

Very easy to schedule or reschedule appts. Professional in every aspect.Carlene explains every step of the exam,how devices work,& helps me with the maintenance of them. Very satisfied with the Greenville Office.

Response from AudioNova

April 22, 2024

Thank you for your lovely feedback about Carlene and the team at NY-32.

Anonymous Reviewer

April 15, 2024

5.0 out of 5

Great people, great service, latest technology

Response from AudioNova

April 15, 2024

Thank you for your great feedback, we're pleased you were happy with your experience.

Anonymous Reviewer

April 12, 2024

5.0 out of 5

Very helpful staff

Response from AudioNova

April 15, 2024

Thanks for sharing your experience at NY-32, we're delighted you're happy with the service.

Anonymous Reviewer

March 16, 2024

5.0 out of 5

without this hearing aid---i would be learning sign---other ear is totally deaf

Response from AudioNova

March 18, 2024

We're delighted that our solution is working for you. Thank you for sharing your review with us.

Cindy Kassin

February 18, 2024

5.0 out of 5

Always knowledgeable and very pleasant.

Response from AudioNova

February 19, 2024

Thank you for your great feedback Cindy! We are pleased that you are satisfied with us.

Cynthia Arabski

February 9, 2024

5.0 out of 5

Husband and I went for a hearing evaluation. Very thorough testing, technician did a great job of explaining the findings and also answered all our questions. Will be dealing with them in the near future. Knowledgeable professional staff.

Response from AudioNova

February 9, 2024

Thank you for the great review Cynthia! It means a lot to us to hear from happy customers.

Anonymous Reviewer

January 26, 2024

5.0 out of 5

Great service

Anonymous Reviewer

December 25, 2023

4.0 out of 5

good service

Anonymous Reviewer

December 8, 2023

5.0 out of 5

Great service. Took time and explained all options. I would highly recommend that Office.

Response from AudioNova

December 11, 2023

Thank you for your great feedback! We are pleased that you are satisfied with our service.

Anonymous Reviewer

September 30, 2023

5.0 out of 5

Great service

Kathleen Morton

August 21, 2023

5.0 out of 5

Wonderful experience!! Thank you so very much!

Response from AudioNova

August 21, 2023

Hello Kathleen, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Anonymous Reviewer

August 6, 2023

5.0 out of 5

All my issued are addressed satisfactorily

Response from AudioNova

August 9, 2023

Hello, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Anonymous Reviewer

July 28, 2023

5.0 out of 5

Great customer service & friendly people.

Response from AudioNova

July 28, 2023

Hello, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

bob haas

June 6, 2023

5.0 out of 5

Response from AudioNova

June 22, 2023

Hello Bob, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.

liss phillips

May 9, 2023

5.0 out of 5

Can’t say enough great things about Empire Hearing & Audiology. Kind, caring, knowledgeable staff. Highly recommend.

Response from AudioNova

May 9, 2023

Hello Liss, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Dominick M

March 28, 2023

5.0 out of 5

Staff is friendly, and I haven't had any issues.

Response from AudioNova

March 28, 2023

Hello Dominick, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

patricia pelham

December 21, 2022

5.0 out of 5

As always had a very good meeting with Carline

Response from AudioNova

December 22, 2022

Hello Patricia, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Trae Romano

December 20, 2022

5.0 out of 5

Professional, Courteous and Respectful. Empire Hearing in Greenville, NY is all of the above. Carlene Dell performed a hearing test and explained, in detail, the results of her findings. Never did I feel intimidated as she spoke clearly about how we could remedy my hearing loss. Her office staff is kind and patient as well. Thank you for your kind and caring services.

Response from AudioNova

December 21, 2022

Hello Trae, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Carlene Dell while in our office. She is amazing! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Ronni Sahner

September 15, 2022

5.0 out of 5

Response from AudioNova

September 15, 2022

Hello Ronni, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.

Clark Ryndak

July 14, 2022

5.0 out of 5

Very plesant Knowledable Audiologist shows caring and honisty. When ready will visit again for test and possible Purchase.

Response from AudioNova

July 14, 2022

Hello Clark, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while at our Greenville office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you both again.

Sharon Cunningham

March 9, 2022

5.0 out of 5

Response from AudioNova

March 15, 2022

Hello Sharon, thank you for providing your rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.

Faith Miller

December 16, 2020

4.0 out of 5

Response from AudioNova

January 6, 2021

Hi Faith, thank you so much for taking the time to share your rating with us! We're thrilled your experience in our office was a positive one. Please take this opportunity to tell a loved one or friend who may need our services to contact us. We look forward to seeing you again!

Risa Maines

September 14, 2020

5.0 out of 5

The staff here are awesome! Very professional but also down-to-earth and caring. I highly recommend them if you have concerns about hearing loss.

Response from AudioNova

September 15, 2020

Risa, Thank you so much for your positive review! We are thrilled to see that you had a positive experience. Please take this opportunity to tell a loved one or friend who may need our services to contact us. We look forward to seeing you again!

Audrey Hynes

December 13, 2018

5.0 out of 5

The staff at Hearing Health USA in Greenville maintains their practice with the highest level of professionalism and integrity. They are courteous, helpful and informative throughout the exam process.They also work to insure outstanding aftercare and service.Tara and Kim are always willing to answer questions and concerns. Customer service, consumer satisfaction and honesty are their priority.

Response from AudioNova

December 14, 2018

Audrey, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. We hope to see you soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

William Carman

December 12, 2018

5.0 out of 5

I just want to say how accommodating your office is you helped me out even though I purchased my hearing aids out of the area. The whole staff is terrific. I know with the superior customer service you provide your office is going to remain a successful business for years to come. Again thanks again.

Response from AudioNova

December 14, 2018

William, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. We hope to see you soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Johnny Chingas

December 5, 2018

5.0 out of 5

Great office & so friendly!!! Professional 100%

Response from AudioNova

December 5, 2018

Johnny, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. We hope to see you soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Sharon Fitzgerald

November 26, 2018

5.0 out of 5

Response from AudioNova

November 26, 2018

Sharon, thank you so much for your positive feedback! We hope to see you soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

Ken Elsbree

November 5, 2018

5.0 out of 5

Very friendly and helpful staff. They are knowledgeable about hearing aids and are always available to answer questions.

Response from AudioNova

November 9, 2018

Ken, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. We hope to see you soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!

John Vash

November 15, 2017

5.0 out of 5