AudioNova - Dansville
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Opens at 08:30 am, Monday

About AudioNova in Dansville, NY

Find us in your community
Meet Our Staff
Brenda Cervini, H.I.S.
Brenda Cervini, has been dispensing hearing aids since 2012, and can be found at the Avon office of AudioNova on Tuesdays, Thursdays, and Fridays, and at the Dansville office on Mondays and Wednesdays. Brenda is a National Board-Certified Hearing Instrument Specialist. She tests and evaluates hearing loss and makes appropriate recommendations to help improve hearing and make her patients’ life easier and better. Brenda is familiar with most of the top hearing aid brands available, and can help you find the best hearing aid for your lifestyle. Brenda received a BS Degree from SUNY Brockport, majoring in Business Administration with a minor in Spanish. She studied abroad in Cuernavaca, Morelos, Mexico. She continues to study languages and enjoys traveling, in addition to collecting art, antiques, gardening and music. Brenda’s mother began to develop severe hearing loss and got her first pair of hearing aids when Brenda was only 9 years old. It started with one aid, and then the second. Brenda remembers her mother running around in the back yard listening to birds and laughing when she got her second aid. Because of these experiences, Brenda understands what hearing loss means to a patient and their families. The experiences that are most meaningful to Brenda are those life-changing moments when a patient realizes that they CAN hear. They CAN hear in the restaurant. They CAN understand their grand-daughter's voice. They are no longer isolated at parties and holidays, and they CAN participate. Hearing these stories every day is why Brenda feels that dispensing hearing aids is the best job in the world! If you think you might have a hearing loss, come in and let Brenda test you. She is excited about the new technology that’s available. Look for Brenda’s car while you are driving around town…her license plate reads “UCANHEAR”!

Audiology Services

Hearing Exams
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

Tinnitus Solutions
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

Hearing Aids
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At Empire Hearing by AudioNova, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
Better Hearing Starts Now
Contact us today to schedule your free hearing exam and consultation. You'll speak with a hearing care professional about hearing loss and solutions that are right for you.
Request an AppointmentOnline Reviews for AudioNova
Reviews (65)
First party
5.0
Reviews
(9)
4.7
Reviews
(56)
Mary M
October 2, 2025
5.0 out of 5
Always get great and friendly service
Kathy Moran
July 1, 2025
5.0 out of 5
Response from AudioNova
July 8, 2025
Thank you so much for your rating, we hope to see you again soon.
Diane W
December 1, 2024
5.0 out of 5
f/u training appreciated
Steve B.
October 25, 2024
5.0 out of 5
Brenda in the Dansville office set me up with my new Phonak hearing aid. She was great.
Response from AudioNova
October 28, 2024
Thank you for your comments, it's wonderful to hear how well Steve represents Empire Hearing & Audiology by AudioNova!
David Burgess
September 15, 2024
3.0 out of 5
Love it.
Response from AudioNova
September 25, 2024
Hello David. Thank you for your great feedback, we're pleased you were happy with your experience. Your review is really valuable to our business, and we would be grateful if you can update the rating to reflect your experience.
Anonymous Reviewer
June 6, 2024
5.0 out of 5
Took good care of my hearing, I am hearing much better now, very nice people there.
James & Kallan Schoonover
May 9, 2024
5.0 out of 5
Amazing experience!! Thank you, Brenda!
Response from AudioNova
May 10, 2024
Brenda will be delighted to hear that James & Kallan we'll be sure to pass the feedback on.
Bill Spike
May 1, 2024
4.0 out of 5
Anonymous Reviewer
April 19, 2024
5.0 out of 5
Excellent customer service. Brenda Cervini answered all my questions.
Response from AudioNova
April 22, 2024
Brenda will be delighted to hear that we'll be sure to pass the feedback on.
Anonymous Reviewer
December 10, 2023
5.0 out of 5
Great service.
Response from AudioNova
December 12, 2023
Thanks for using Empire Hearing & Audiology, we're pleased that you found our service was good.
Anonymous Reviewer
December 3, 2023
5.0 out of 5
Nice people
Response from AudioNova
December 5, 2023
Thank you for your rating, it means a lot to us to hear from happy customers.
Anonymous Reviewer
December 2, 2023
5.0 out of 5
VERY PLEASED WITH THEIR SEVICE
Anonymous Reviewer
October 12, 2023
5.0 out of 5
They are great with me. They care what I think.
Tammy D
July 13, 2023
1.0 out of 5
This place is horrible Have had these hearing aids for close to a year and not once had an appt for a cleaning!!! When I first got them within the first week one totally fell apart and they sent it to be “fixed” but all they did was glue it together as bad as it was the whole entire thing should have been replaced but they wouldn’t do that, there basically junk and I’ve worn hearing aids for a long time and these are by far the worst ever!! When I try to get in touch with these people it now goes to someplace in Rochester and they take messages to have the Dansville/Avon location contact you…such a joke I’ve even tried texting the lady at the number she texted me on in the beginning and get absolutely no replies back I agree with the one comment that stated Stay Away And for them to tell people you have to pay them up front and get reimbursed from the insurance because insurance don’t pay them is a crock also I know for a fact because I called my insurance company and asked if they cover my hearing aids and they said yes i absolutely have that coverage in full but yet this place told me I didn’t LIES I have an appt at a different business to get different hearing aids and then these will be sent back to the manufacturer as junk !!!
Heather Beaupre
April 24, 2023
5.0 out of 5
Quickly scheduled, friendly and informative staff, and quick and painless testing. Thank you!
Response from AudioNova
April 25, 2023
Hello Heather, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Don Held
April 19, 2023
5.0 out of 5
Very nice people. Let me make decisions without pressure.
Response from AudioNova
April 20, 2023
Hello Don, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Gary Hedges
March 30, 2023
5.0 out of 5
Great visit
Response from AudioNova
March 31, 2023
Hello Gary, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
boltonvl
February 13, 2023
5.0 out of 5
Brenda is excellent. Listened to a problem that we have been complaining about for a year and fixed the problem! Thank you
Response from AudioNova
February 13, 2023
Hello, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda while at our Dansville office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Dan Slattery
February 10, 2023
5.0 out of 5
Response from AudioNova
February 10, 2023
Hello Dan, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Dan Lambert
January 18, 2023
4.0 out of 5
The people at this location were very friendly and helpful. The specialist was very helpful and explained things to make sure I had a clear understanding
Response from AudioNova
January 22, 2023
Hello Dan, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Jeffrey Catlin
December 16, 2022
5.0 out of 5
Great experience went over all functions of my hearing aids and adjusted for better background noise reduction.
Response from AudioNova
December 17, 2022
Hello Jeffrey, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Philip Jones
December 8, 2022
5.0 out of 5
I found Brenda Cervini to be very cheerful and upbeat. She knows her stuff and was helpful in adjusting my hearing aids. Glad she came to the Danville office.
Response from AudioNova
December 12, 2022
Hello Philip, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda while at our office. She is the best! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you both again.
jean kelly
November 24, 2022
5.0 out of 5
Response from AudioNova
November 25, 2022
Hello Jean, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Mary Miller
November 22, 2022
5.0 out of 5
It is a welcoming atmosphere. Brenda was very helpful during my appointment.
Response from AudioNova
November 25, 2022
Hello Mary, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda. She is the best! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Susan Magin
October 23, 2022
4.0 out of 5
I'd been having problems with my new hearing aids and charger. The doctor I had been working with left the practice. A new one had me bring them to the office to be sent out for repair. They were returned in pieces. I had no Idea how to put them together. Called the office. No doctor available until the following week! Leslie, the office manager, told us to come down - she would fix it. It meant a 30 minute drive to do this but she was wonderful and most helpful. I give her 5 stars, the practice itself not as much.
Response from AudioNova
October 26, 2022
Hello Patrick, thank you for speaking with us. We appreciate your patience during our transition of providers and are glad to hear that Leslie was able to assist you with your hearing aids. It is unusual for us to hear this type of complaint from our customers, therefore, we are going to discuss internally and check with the manufacturer as to what occurred. If you should have any further questions, please feel free to contact us at 1-855-200-5744. Thank you.
Esther Cann
October 21, 2022
5.0 out of 5
I found them very helpful! Brenda took a lot of time explaining everything and even helped me set up my phone links. I would highly recommend them.
Response from AudioNova
October 21, 2022
Hello Esther, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda while at our Dansville office. She is awesome! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Robert Rex
October 10, 2022
5.0 out of 5
I had an excellent experience with Empire Hearing and Audiology in the Dansville office. They were very professional and personable. They answered all my questions regarding my hearing health and devices that were available for me to purchase. They also are great with any support or questions during follow up appointments. I highly recommend Empire Hearing for your hearing health and needs. Robert Rex Dansville, NY
Response from AudioNova
October 10, 2022
Hello Robert, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with the staff while at our Dansville office. They are awesome! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Ronald Strain
September 13, 2022
5.0 out of 5
I am very impressed with Brenda Cervini. She took a great deal of time with my mom. She programmed her hearing aids.
Response from AudioNova
September 13, 2022
Hello Ronald, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled your mother had a positive experience with Brenda while at our Dansville office. She is so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you both again.
Joe Granita
June 30, 2022
5.0 out of 5
These people are very professional and caring. They provide a very thorough exam. They explain things that are in very understandable terms. I highly recommend them.
Response from AudioNova
June 30, 2022
Hello Joe, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
sue weigman
June 14, 2022
5.0 out of 5
Response from AudioNova
June 14, 2022
Hello Sue, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
ronald clark
May 7, 2022
5.0 out of 5
Great service
Response from AudioNova
May 9, 2022
Hello Ronald, thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Ronald Belden
April 14, 2022
5.0 out of 5
Carrie Morabito is a very thorough audiologist and very knowledgeable as well. She takes time with her clients to make sure that their hearing aids are tuned correctly to their hearing loss and have new parts such as ear pieces and tubes when they are needed. In addition she is very friendly snd attentive tp their needs. She deserves a five star rating or the highest you have
Response from AudioNova
April 14, 2022
Hello Ronald, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Carrie in our Dansville office. She is great! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Darlene Perry
April 9, 2022
5.0 out of 5
VERY GREAT THANK YOU!!!!!!
Response from AudioNova
April 11, 2022
Hello Darlene, this is wonderful to hear. Thank you so much for your feedback and loyalty. We are thrilled you had a positive experience at our office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Joan Schumaker
March 8, 2022
5.0 out of 5
I highly recommend Carrie Morabito, the audiologist at this clinic. She is truly exceptional. With her guidance, i now have my third set of hearing aids and , for the first time, I enjoy wearing them all day, every day, without fear of loosing them. I have lost hearing aids in the past, but these are constructed so they do not fall out. I need to remove them. Periodically, Carrie throughly cleans the hearing aids and replaces the tubes to increase their effectiveness. She also willingly makes adjustments when needed to improve the quality of my hearing.
Response from AudioNova
March 8, 2022
Hi Joan, this is wonderful to hear! Thank you so much for your feedback. We are thrilled you have had a positive experience with Carrie. She is amazing! We are so happy to know you now enjoy wearing your hearing devices. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again soon.
Shah Cracknell
March 3, 2022
5.0 out of 5
Response from AudioNova
March 3, 2022
Hello Shah, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Que Palacz
February 25, 2022
3.0 out of 5
App't was at 4:30, was told would be about 30 mins. I had a friend meet me there at 5. Didn't get out until 5:35.. After the hearing test I met w/another person, (it was 5:00pm; which is their office closing time) as soon as I sat down he went to his comp and said, Lets get your hearing aids - I was like wait a minute, don't we have to discuss whether I even want them? He then coincidentally/conveniently had to change both batteries in his hearing aids (I wonder if he did this in front of every client and even if he actually needed them) He mentioned how great my ins was, but I would have to pay up front and be reimbursed, that ins co's no longer pay the provider directly (previously my ins co has). We went over my results which he said even tho I scored a 96% correct on word recognition, that it was at 60 dBs and normal speaking was at 45. I later looked this up, normal conversational speech is 46-70dB's, so it would appear that I am in the normal range for that one ear. After agreeing to try hearing aid, I'm just about totally deaf in my left ear and have been for years. When done - approx at 5:35 and walking out to get my copies, he gave the audiologist a thumbs up sign - like 'hey, made a sale'. I wish they would save the celebratory for after the customer is gone. Kinda felt like someone just made a car sale. I understand that it was well past the time that they close, but let your receptionist know not to make 4:30 appts. I have 60 days to try them out (after paying) to see how it goes...
Response from AudioNova
March 2, 2022
Hello Que, thank you for providing your rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues you may have. Please contact us at 1 -855-200-5744 with any questions or concerns. We look forward to hearing from you!
Timothy Lasch
February 9, 2022
5.0 out of 5
Response from AudioNova
February 10, 2022
Hi Timothy, thank you for providing your rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!
Nicole Wyatt
January 29, 2022
5.0 out of 5
The lady's are very nice. She made sure my son safe trip going into the testing room. He can't see. That's a big plus for me.
Response from AudioNova
January 29, 2022
Hi Nicole, this is wonderful to hear! Thank you so much for sharing your feedback and kind words. We are thrilled that both you and your son had a positive experience while in our office. It is our goal to provide the highest level of care possible and your review lets us know this is happening! Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! We hope to see you again soon.
Sandy Slone
January 25, 2022
5.0 out of 5
Amazing staff. Office is So nice and cozy!!
Response from AudioNova
January 25, 2022
Hi Sandy, this is great to hear! Thank you so much for taking a moment to share your feedback and kind words with us. We are thrilled that you had a positive experience while in our office. It is our goal to provide the highest level of care possible. We look forward to seeing you again. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!
fingers002
January 20, 2022
4.0 out of 5
No waiting. Learned new features today!
Response from AudioNova
January 20, 2022
Hello, this is great to hear! Thank you so much for your feedback. We are thrilled that you were able to learn new features during your last visit! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! We hope to see you again soon.
Scott Colegrove
December 1, 2021
5.0 out of 5
Response from AudioNova
December 6, 2021
Hello Scott, thank you for providing your positive rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!
christine shay
November 30, 2021
5.0 out of 5
Response from AudioNova
December 6, 2021
Hello Christine, thank you for providing your positive rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!
Joann Laverde
October 18, 2021
5.0 out of 5
Carrie M. and Judith D. in the Dansville office eratehave been very kind..patient and considerate al ALL MY visits. They answer all my questions and concerns.
Response from AudioNova
October 18, 2021
Hello Joann, this is amazing to hear! Thank you so much for your positive feedback! We are thrilled that you had an excellent experience with Carrie and Judith while in our office. They are amazing! We hope to see you again soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!
Naomi Jamison
August 17, 2021
5.0 out of 5
Carrie at Community Hearing in Dansville is the Best!! She is so sincere and helpful in getting the hearing aids that worked for me to hear again. No more anxiety about going out in public and not hearing conversations and having to asked people to repeat themselves. I am truly grateful and will definitely recommend anyone to go and see Carrie.
Response from AudioNova
August 17, 2021
Hello Naomi, this is amazing to hear! Thank you so much for your positive feedback! We are thrilled to hear that you had an excellent experience with Carrie while in our office. We are so happy we could assist with your hearing health needs. We love hearing how sincere and helpful Carrie was during your visits. It is our goal to provide the highest level of care possible! We hope to see you again soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! Thank you so much!
Harvey Shipp
July 23, 2021
5.0 out of 5
Thanks to Carrie for a great visit, we had a very nice conversation and she was very nice and she was very attentive to what I had to say. No offense to anyone, she is TOPS!! Charlotte (Maxine) Shipp
Response from AudioNova
July 23, 2021
Hi Harvey, Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with our office and provider. It is our goal to provide the highest level of care possible and it sounds like we are accomplishing that with you! We hope to see you again soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!
Brenda DiSalvo-Taber
May 27, 2021
5.0 out of 5
Response from AudioNova
May 28, 2021
Hi Brenda! Thank you for stopping by and providing your rating. We noticed that you did not leave any feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1 -855-200-5744 with any questions or concerns. We look forward to hearing from you!
Janet Hough
April 27, 2021
5.0 out of 5
Response from AudioNova
April 30, 2021
Hi Janet! Thank you for stopping by and providing your rating. We noticed that you did not leave any feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!
Marilyn. Moffat
April 23, 2021
5.0 out of 5
Response from AudioNova
April 26, 2021
Hi Marilyn! Thank you for stopping by and providing your rating. We noticed that you did not leave any feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1 -855-200-5744 with any questions or concerns. We look forward to hearing from you!
Bonner New
January 7, 2019
5.0 out of 5
Response from AudioNova
January 7, 2019
Bonner, thank you so much for your positive feedback! We are thrilled to hear that you had a positive experience. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!









