AudioNova - Avon
Open
Closes at 05:00 pm

About AudioNova in Avon, NY

Contact
(585) 226-3040Hours
Mon
Closed
Tue
8:30 AM - 5:00 PM
Wed
Closed
Thu-Fri
8:30 AM - 5:00 PM
Sat-Sun
Closed
Find us in your community
Meet Our Staff
Brenda Cervini, H.I.S.
Brenda Cervini, has been dispensing hearing aids since 2012, and can be found at the Avon office of AudioNova on Tuesdays, Thursdays, and Fridays, and at the Dansville office on Mondays and Wednesdays. Brenda is a National Board-Certified Hearing Instrument Specialist. She tests and evaluates hearing loss and makes appropriate recommendations to help improve hearing and make her patients’ life easier and better. Brenda is familiar with most of the top hearing aid brands available, and can help you find the best hearing aid for your lifestyle. Brenda received a BS Degree from SUNY Brockport, majoring in Business Administration with a minor in Spanish. She studied abroad in Cuernavaca, Morelos, Mexico. She continues to study languages and enjoys traveling, in addition to collecting art, antiques, gardening and music. Brenda’s mother began to develop severe hearing loss and got her first pair of hearing aids when Brenda was only 9 years old. It started with one aid, and then the second. Brenda remembers her mother running around in the back yard listening to birds and laughing when she got her second aid. Because of these experiences, Brenda understands what hearing loss means to a patient and their families. The experiences that are most meaningful to Brenda are those life-changing moments when a patient realizes that they CAN hear. They CAN hear in the restaurant. They CAN understand their grand-daughter's voice. They are no longer isolated at parties and holidays, and they CAN participate. Hearing these stories every day is why Brenda feels that dispensing hearing aids is the best job in the world! If you think you might have a hearing loss, come in and let Brenda test you. She is excited about the new technology that’s available. Look for Brenda’s car while you are driving around town…her license plate reads “UCANHEAR”!

Audiology Services

Hearing Exams
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

Tinnitus Solutions
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

Hearing Aids
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At Empire Hearing by AudioNova, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
Better Hearing Starts Now
Contact us today to schedule your free hearing exam and consultation. You'll speak with a hearing care professional about hearing loss and solutions that are right for you.
Request an AppointmentOnline Reviews for AudioNova
Reviews (60)
First party
5.0
Reviews
(12)
4.8
Reviews
(48)
Fr. Richard B.
September 23, 2025
5.0 out of 5
Professional, clear, friendly!
Response from AudioNova
September 24, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Amber Eckert
September 7, 2025
5.0 out of 5
Response from AudioNova
September 8, 2025
Thank you so much for your rating, we hope to see you again soon.
Mack, A
August 20, 2025
5.0 out of 5
Very helpful!
Response from AudioNova
August 26, 2025
Thank you for the great review Mack! It means a lot to us to hear from happy customers.
Patricia Gregg
November 16, 2024
4.0 out of 5
Response from AudioNova
November 19, 2024
Thank you so much for your rating, we hope to see you again soon.
Jerome Bartlett
October 21, 2024
5.0 out of 5
Great group and they always take care of me and I am a Pain in the butt. Thanks to everyone for letting me hear again.
Response from AudioNova
October 22, 2024
Hello Jerome. Thank you for your great feedback, we're pleased you were happy with your experience.
Tom
September 8, 2024
5.0 out of 5
Exceptional attention to the details.
Response from AudioNova
September 9, 2024
Thank you for your great feedback Tom! We are pleased that you are satisfied with our customer service.
Jeffrey F
August 29, 2024
5.0 out of 5
Excellent customer service
Al Ferreira
August 23, 2024
5.0 out of 5
Great service - I had a problem with my hearing aid battery and they got me in the next day. Updated my hearing and explained everything that I needed.
Suzanne Noragong
June 22, 2024
5.0 out of 5
Response from AudioNova
June 24, 2024
Thank you so much for your rating, we hope to see you again soon.
Wayne Geith
June 4, 2024
5.0 out of 5
Everyone has excellent customer service. Brenda is very knowledgeable and friendly. I would recommend Empire Hearing and Audiology to anyone looking to improve their hearing
Joyce Brown
May 3, 2024
5.0 out of 5
She took the time and reset them But what I liked most She explained several things to me I didn't know about and I've had them 3 years. She went thru the different settings and explained so much. I was very impressed with her. I thanked her for explained everything to me. She sent them away for me also. That's where I will be going when I'm up there.
Response from AudioNova
May 7, 2024
Thank you for the great review Joyce! It means a lot to us to hear from happy customers.
Anonymous Reviewer
March 10, 2024
5.0 out of 5
Quick response and service
Response from AudioNova
March 12, 2024
Thank you for your great feedback! We are pleased that you are satisfied with us.
Rich Morrow
March 8, 2024
5.0 out of 5
Response from AudioNova
March 11, 2024
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
January 29, 2024
5.0 out of 5
Great service
David Roland
January 28, 2024
5.0 out of 5
Anonymous Reviewer
January 12, 2024
5.0 out of 5
Very knowledgeable and very good service
Response from AudioNova
January 15, 2024
Thank you for your great feedback! We are pleased that you are satisfied with our service.
Anonymous Reviewer
December 15, 2023
5.0 out of 5
yes service is very good
Response from AudioNova
December 18, 2023
Thank you for your great feedback! We are pleased that you are satisfied with our service.
Anonymous Reviewer
August 4, 2023
5.0 out of 5
Great service
Response from AudioNova
August 4, 2023
Hello, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
July 14, 2023
5.0 out of 5
Great friendly service
Response from AudioNova
July 15, 2023
Hello, this is amazing to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
July 3, 2023
5.0 out of 5
Very knowledgeable and pleasant to work with
Response from AudioNova
July 7, 2023
Hello, this is wonderful to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
June 25, 2023
5.0 out of 5
Absolutely the best patient care,caring, courteous,patience, understanding, never make you feel like they want to rush you out,very informative,explain everything in a way that is so easy to understand and very knowledgeable!!!!
Response from AudioNova
June 28, 2023
Hello, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Charlene Sayers
June 23, 2023
5.0 out of 5
This is a 5 star provider. You can easily get an appointment, stay as long as needed to answer your questions, purchase the specific type of hearing aid that suits you best, answer any questions, and the list of positives goes on and on. If you are looking for a great place to have your hearing tested or to purchase hearing aids, I suggest you try Brenda at Empire Hearing, Avon, NY.
Response from AudioNova
June 23, 2023
Hello Charlene, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda and the staff while in our office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Jessica Brich
April 3, 2023
5.0 out of 5
Absolutely love these girls! Such a great team and so comforting and helpful
Response from AudioNova
April 4, 2023
Hello Jessica, this is great to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Hanna Pilato
March 23, 2023
5.0 out of 5
Response from AudioNova
March 23, 2023
Hello Hanna, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Veronica Plano
March 10, 2023
5.0 out of 5
Great friendly helpful people!!!
Response from AudioNova
March 10, 2023
Hello Veronica, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Steve Wenderlich
March 2, 2023
5.0 out of 5
These people are friendly and professional..... they make you feel important as an Empire customer
Response from AudioNova
March 3, 2023
Hello Steve, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
John Vollmer
February 24, 2023
4.0 out of 5
Response from AudioNova
February 24, 2023
Hello John, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
James Barrett
February 3, 2023
5.0 out of 5
The staff is very knowledgeable and patient, they answer my questions and explain everything. Very happy so far!
Response from AudioNova
February 8, 2023
Hello James, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Jeff Pellicano
January 15, 2023
5.0 out of 5
Empire hearing and audiology is an excellent place to have your hearing checked out! Brenda was very thorough with the examination and thru out the whole process! I recommend this business if you are in need of hearing aids or if you’re having other hearing related issues. Brenda and the team there will treat you right!
Response from AudioNova
January 17, 2023
Hello Jeff, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda while at our Avon office. She is amazing! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
heidi harrison
January 8, 2023
5.0 out of 5
I have been very pleased with the staff at Empire hearing and Audiology. They are very professional , knowledgeable and caring.
Response from AudioNova
January 10, 2023
Hello Heidi, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Tim Lemen
December 21, 2022
5.0 out of 5
Pleasant and professional experience
Response from AudioNova
December 22, 2022
Hello Tim, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Michael Oconnell
December 15, 2022
5.0 out of 5
I was having problems with my hearing aids and conferred with Brenda at Empire in Avon. She was extremely helpful and solved my problem in no time at.I am very grateful for the help in solving my problems. Thank you Brenda.
Response from AudioNova
December 17, 2022
Hello Michael, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda while in our office. She is so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Jennifer Gilmore
December 14, 2022
5.0 out of 5
Brenda is very knowledgeable and friendly!!
Response from AudioNova
December 14, 2022
Hello Jennifer, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda while at our office. She is so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Donald Wallace
December 6, 2022
5.0 out of 5
Brenda Cervini was very helpful and knowledgeable. Considering purchasing new hearing aids after discussion with her. Enjoyed my visit.
Response from AudioNova
December 8, 2022
Hello Donald, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda while at our office. She is great! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Wendy Fanaro
November 22, 2022
5.0 out of 5
Had an appointment with Brenda this morning & she was amazing! So friendly & easy to talk with. Highly recommend Empire Hearing & Brenda!!! ⭐️⭐️⭐️⭐️⭐️
Response from AudioNova
November 25, 2022
Hello Wendy, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Brenda. She is great! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Lisa Paul
September 1, 2022
5.0 out of 5
Friendly, knowledgeable, and thorough.
Response from AudioNova
September 1, 2022
Hello Lisa, this is great to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Alec Rice
August 4, 2022
5.0 out of 5
I was in shadowing Dr. Carrie Morabito for the day and she was amazing! So good with her patients and explained things so thoroughly. She is amazing at her job and really opened my eyes in wanting to become a hearing aid dispenser!
Response from AudioNova
August 4, 2022
Hello Alec, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while shadowing Dr. Carrie Morabito in our Avon office. She is great! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
David Crawford
May 27, 2022
5.0 out of 5
Response from AudioNova
May 27, 2022
Hello David, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Carol Baker
May 19, 2022
5.0 out of 5
Response from AudioNova
May 19, 2022
Hello Carol, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Dawn Moore
May 17, 2022
5.0 out of 5
I have been dealing with my mom not being able to hear for years. She had hearing aids, but they never were comfortable and she never wore them. Leslie and Carrie were wonderful. Very patient with my mom. I couldn't not have asked for a better experience. Mom can hear and we are no longer yelling. I am so happy!!! Thank you Leslie and Carrie.!!
Response from AudioNova
May 17, 2022
Hello Dawn, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled your mother had a positive experience with Leslie and Carrie while in our Avon office. They are great! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see your mother again.
Thomas Wiggins
March 2, 2022
5.0 out of 5
Response from AudioNova
March 2, 2022
Hello Thomas, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Amelia Burt
March 1, 2022
5.0 out of 5
Dr. Carrie is very professional and very informative. The hearing aids are very comfortable and easy to adapt to them. They are very light weight and hardly noticeable. Also, no batteries are involved. You use a charger, Very easy!
Response from AudioNova
March 1, 2022
Hello Amelia, this is great to hear! Thank you so much for your feedback. We are thrilled you had a positive experience with Dr. Carrie. She is amazing! Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Don Worthington
February 26, 2022
5.0 out of 5
Very personable and understanding of my concerns and problems. Helped me by reaching out to my insurance and realizing that my hearing aids may be covered completely. Highly recommended.
Response from AudioNova
February 28, 2022
Hello Don, this is great to hear! Thank you so much for your feedback. We are thrilled that you had a positive experience while in our Avon office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Richard Dimond
December 15, 2021
4.0 out of 5
Response from AudioNova
December 16, 2021
Hello Richard! Thank you for providing your positive rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!
Mary Gifford
December 7, 2021
5.0 out of 5
I am very happy with the way that the staff treats me. I am very well taken care of and treated with the up most respect. The staff is very friendly and I feel that they really care about me. I recommend them very highly to any that needs hearing care.
Response from AudioNova
December 10, 2021
Hi Mary! Thank you for providing your positive rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!
Dwight Folts
October 15, 2021
5.0 out of 5
I'm very pleased with Carrie!! She is an excellent audiologist!
Response from AudioNova
October 15, 2021
Hello Dwight! Thank you for stopping by and providing your positive rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!
Richard Piccirilli
August 10, 2021
5.0 out of 5
My wife and I had hearing tests by Dr. Carrie Morabito. We have had tests in the past by an other audiologist elsewhere but nothing compares to the hearing test and concern given by Dr. Morabito. She is not just an audiologist, she is THE audiologist. She is pleasant, patient, explains details in simple language, extremely knowledgeable, and transmits knowledge and confidence that you are getting the best service possible. We learned what our options were and she helped us to understand the options that met our individual needs. In summary, we felt very confident that we were in good hands receiving the best medical care possible.
Response from AudioNova
August 12, 2021
Hello Richard, this is amazing to hear! Thank you so much for your positive feedback and kind words! We are thrilled to know you and your wife had an excellent experience with Dr. Carrie Morabito while in our office. We are so happy we could assist you both with your hearing health needs. Also, we are so happy to hear Dr. Morabito provided the knowledge, confidence, patience and explanations in simple language which allowed you both feel that you received the best service and care possible. It is our goal to provide the highest level of care possible! We hope to see you both again soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! Thank you so much!
Richard Gatto
July 27, 2021
5.0 out of 5
Very professional service. Very knowledgeable. I really benefited from my visit.Brenda Cervini did an excellent job customizing my hearing aids.
Response from AudioNova
July 28, 2021
Hello Richard, this is amazing to hear! Thank you so much for your positive feedback and kind words! We are thrilled to hear that you had a great experience with our office. We are so happy we could assist with your hearing health needs. It is our goal to provide the highest level of care possible! We hope to see you again soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! Thank you so much!
Robert Onderdonk
June 16, 2021
5.0 out of 5
Everyone was very professional and explained how the units will help me in normal everyday life. They helped me realize how much I was missing.
Response from AudioNova
June 16, 2021
Hello Robert, this is amazing to hear! Thank you so much for your feedback and kinds words! We are thrilled to know you had a positive experience with us while in our office! We appreciate you choosing us for your hearing health needs! It is our goal to provide the highest level of care possible! We hope to see you again soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! Thank you so much!
Richard Fisher
May 26, 2021
5.0 out of 5
Response from AudioNova
May 27, 2021
Hi Richard! Thank you for stopping by and providing your rating. We noticed that you did not leave any feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1 -855-200-5744 with any questions or concerns. We look forward to hearing from you!









