AudioNova - Ludington

Open

Closes at 05:00 pm

AudioNova hearing clinic sign in Batavia, IL

About AudioNova in Ludington, MI

AudioNova Ludington, MI is a global hearing health care provider with a nationwide network of convenient hearing care clinics in the US. We are open and accepting appointments for current and new customers. From prevention, to care, to treatment, our hearing experts give you the confidence to take control of your hearing health care at all stages of the journey, through information, easy access, personalization, and pinnacle audiology experience. On top of clinic appointments, we are also offering curbside service and virtual hearing care options that allow our hearing experts to connect with you at home and just your hearing aids via a smartphone app. Contact us today to book an appointment.

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Find us in your community

Meet Our Staff

Jacob Giddings, H.I.S.

Jacob Giddings is passionate about helping others understand how important hearing health is to their overall well-being. He comes from a long line of hearing health professionals and gets his motivation from his mother, Michelle Giddings, who has been in the hearing industry for over 30 years. Jacob has known since high school that he wanted to follow in his mother’s footsteps. After graduating with a Bachelor of Science/Business Administration degree from Aquinas College, he began working as an audiologist assistant and is now a hearing healthcare provider himself.

Image of Jacob Gidding, Hearing Instrument Specialist in Ludington, MI.

Andrea Tomes, H.I.S

Andrea Tomes, H.I.S., is a Hearing Instrument Specialist for AudioNova at the Ludington clinic. Her clinical specialties include hearing aid sales and fitting. She graduated from the Swiss International Hearing Academy and has a strong focus on patient education and advocacy, striving to empower patients through informed choices about hearing health. She is committed to enhancing the quality of life for hearing impaired individuals. Andrea is currently working on a degree in Communication and Arts at West Shore Community College. She became a hearing care provider after seeing firsthand how hearing devices helped her family. Andrea's favorite part of working as a hearing care provider is seeing the looks and smiles on her patients’ faces when they hear sounds they have not heard in a while.

Audiology Services

Man gets a hearing exam from an audiologist at AudioNova in Ludington, MI

Hearing Exams

We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

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Woman is thinking about AudioNova's solutions for her tinnitus in Ludington, MI

Tinnitus Solutions

Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

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Hearing Aids

Get to know the latest features in hearing aid technology with in-person demonstration and product trials.

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Hearing Aid Technology

AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.

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Phonak Audéo Infinio (Ultra) Sphere™

The Infinio Ultra Sphere provides Spheric Speech Clarity enhancing speech in real-time from voices in any direction. Get AI-power speech from noise separation with universal Bluetooth® connectivity.

Phonak Virto™ R Infinio

Virto represents the next generation in Phonak's Infinio hearing solutions. Its discreet, custom design offers the best fit packed with the power of AutoSense OS™ 7.0 for all-day clear speech understanding.

Image of Unitron's Moxi Smile hearing aids.

Unitron Moxi Smile

The Unitron Smile was designed to enhance lives by delivering the sounds that matter most. It combines comfort into its award winning design and delivers brilliant sound through its AI-trained Integra OS.

Phonak Slim

Phonak Slim strikes the perfect balance between comfort, design, and performance. With its unique ergonomic shape, it fits naturally behind your ear - even for those wearing glasses.

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Frequently Asked Questions

When should I use hearing protection?

Should I get my hearing tested?

How much does a hearing test cost?

Hear & Now Blog

Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.

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Online Reviews for AudioNova

Reviews (131)

First party

5.0

Reviews

(33)

Google

4.9

Reviews

(98)

Mary Ann Marek

November 1, 2025

5.0 out of 5

Very helpful

bob slawinski

October 15, 2025

5.0 out of 5

very helpful and knowlegable

Ken T

September 24, 2025

5.0 out of 5

Jacob has been tenacious. Also kind.

Response from AudioNova

September 25, 2025

Jacob will be delighted to hear that Ken we'll be sure to pass the feedback on.

Ken T

November 15, 2024

5.0 out of 5

Jacob communicates well and serves the public at the highest level of competence.

Response from AudioNova

November 19, 2024

Thank you for your comments, it's wonderful to hear how well Jacob represents Hear Michigan Centers by AudioNova!

Carole Maddux

November 12, 2024

3.0 out of 5

Beware! The hearing aids work, the staff is very nice, but the operation is shady. I bought $3000 hearing aids here in 2018 that came with a "lifetime warranty". They had rechargeable batteries. When the batteries died, oops, that's not covered by the warranty, they have to be sent out for that, for a cost of $530! When they came back in, they told me to wear them for a few days and come back in for adjustment. When I came back for the adjustment, oops, your lifetime warranty is no good, we've been bought out, so that adjustment will be $35. (They had led me to believe that the adjustment was included with the $530.) Who buys a business and does not honor the outstanding "lifetime" warranties? I protested, but they said that that is how their management requires doing it. I wish I had gone to Costco.

Response from AudioNova

November 26, 2024

We're sorry that you weren't happy with our service, please tell us more by emailing us at feedback@audionova.com. Thank you.

Linda Ickes

November 6, 2024

5.0 out of 5

Patient focused and care about getting the settings right. Thank you Jacob and Andrea!

Response from AudioNova

November 7, 2024

Thank you for your great feedback Linda! We are pleased that you are satisfied with our service.

William P.

October 25, 2024

5.0 out of 5

Very knowledgeable and helpful....

James P

October 20, 2024

5.0 out of 5

Great care and very knowledgeable technician

Response from AudioNova

October 22, 2024

Thank you James for sharing your fabulous review with us.

Gregg Landick

October 8, 2024

5.0 out of 5

Response from AudioNova

October 14, 2024

Thank you so much for your rating Gregg, we hope to see you again soon.

Omer Young

September 29, 2024

5.0 out of 5

Barbara G.

September 1, 2024

5.0 out of 5

Great Customer Service

Response from AudioNova

September 2, 2024

Thank you for your great feedback Barbara! We are pleased that you are satisfied with our customer service.

Marilyn Gipe

August 24, 2024

5.0 out of 5

Excellent staff friendly knowledgeable

Anonymous Reviewer

August 23, 2024

5.0 out of 5

Always great customer service!!

Response from AudioNova

August 27, 2024

Thank you for your great feedback! We are pleased that you are satisfied with our customer service.

Anonymous Reviewer

August 22, 2024

5.0 out of 5

Very nice lady to take care of things.

Response from AudioNova

August 23, 2024

Thank you so much for your rating, we hope to see you again soon.

Anonymous Reviewer

August 22, 2024

5.0 out of 5

Always great. Polite and totally professional

Response from AudioNova

August 23, 2024

Thank you so much for your rating, we hope to see you again soon.

Anonymous Reviewer

August 9, 2024

5.0 out of 5

Great Service and help.

Response from AudioNova

August 15, 2024

Thanks so much for your feedback! We’re really glad you enjoyed our service.

Anonymous Reviewer

August 1, 2024

5.0 out of 5

Excellent service and attention to my problem.

Response from AudioNova

August 2, 2024

Thanks for sharing your experience at 325 N. Jebavy Dr, we're delighted you're happy with the service.

Kim T

July 28, 2024

5.0 out of 5

Response from AudioNova

July 30, 2024

Thank you so much for your rating, we hope to see you again soon.

Anonymous Reviewer

July 27, 2024

5.0 out of 5

Excellent

Response from AudioNova

July 30, 2024

Thank you for your rating, it means a lot to us to hear from happy customers.

Kathy Damkoehler

July 25, 2024

5.0 out of 5

They have been great! Helped my husband and lot with our hearing aids. Supper nice people!!

Response from AudioNova

July 30, 2024

We're delighted that our solution is working for you. Thank you for sharing your review with us.

Anonymous Reviewer

July 14, 2024

5.0 out of 5

Great Prompt service .

Response from AudioNova

July 16, 2024

Thank you for your great feedback! We are pleased that you are satisfied with our service.

Jeff Woodster

June 29, 2024

5.0 out of 5

Response from AudioNova

July 2, 2024

Thank you for your rating Jeff, it means a lot to us to hear from happy customers.

Anonymous Reviewer

June 20, 2024

5.0 out of 5

Great customer service. Highly recommend!

Anonymous Reviewer

June 15, 2024

5.0 out of 5

Jacob is awesome!

Response from AudioNova

June 21, 2024

Thank you for your comments, it's wonderful to hear how well [Jacob represents Lutz Hearing Aid Center Lutz Hearing Aid Center!

Anonymous Reviewer

June 14, 2024

5.0 out of 5

Great customer service

Response from AudioNova

June 21, 2024

Thank you for your great feedback! We are pleased that you are satisfied with our service.

Anonymous Reviewer

June 13, 2024

5.0 out of 5

Always helpful

Response from AudioNova

June 21, 2024

Thank you so much for your rating, we hope to see you again soon.

Anonymous Reviewer

May 4, 2024

5.0 out of 5

Jacob tends to your specific needs according to the brand you wear.

Response from AudioNova

May 7, 2024

Thank you for your comments, it's wonderful to hear how well Jacob represents Lutz Hearing Aid Center!

Anonymous Reviewer

April 26, 2024

5.0 out of 5

Listened well and addressed the problem.

Response from AudioNova

April 26, 2024

Thank you so much for your 5-star review! We will share this with the N. Jebavy Dr team to let them know to keep up the amazing work.

Anonymous Reviewer

April 13, 2024

5.0 out of 5

The people are very nice and courteous! I always feel like their friend!!

Response from AudioNova

April 15, 2024

Thank you for your great feedback, we're pleased you were happy with your experience.

Ed Schuitema

April 10, 2024

5.0 out of 5

good people easy to work with

Response from AudioNova

April 10, 2024

Thank you for your great feedback, we're pleased you were happy with your experience.

Don Ferenz

March 24, 2024

5.0 out of 5

Response from AudioNova

March 25, 2024

Thank you so much for your rating, we hope to see you again soon.

Anonymous Reviewer

March 16, 2024

5.0 out of 5

Determined what my problem was

Paul Vanden Branden

March 14, 2024

5.0 out of 5

Response from AudioNova

March 15, 2024

Thank you for taking the time to leave a rating for Lutz Hearing Aid Center, N. Jebavy Dr, we're delighted that you're happy with our service.

Anonymous Reviewer

January 11, 2024

5.0 out of 5

Great, friendly service

Response from AudioNova

January 12, 2024

Thank you for your great feedback! We are pleased that you are satisfied with our service.

Anonymous Reviewer

December 3, 2023

5.0 out of 5

Excellent!

Anonymous Reviewer

December 3, 2023

5.0 out of 5

Always helpful.

Response from AudioNova

December 5, 2023

Thank you for your great feedback, we're pleased you were happy with your experience.

Anonymous Reviewer

November 4, 2023

5.0 out of 5

Jacob is always very knowledgeable, professional and friendly.

Response from AudioNova

November 6, 2023

Thank you for your great feedback, we're pleased you were happy with your experience.

Anonymous Reviewer

October 28, 2023

5.0 out of 5

Good service

Anonymous Reviewer

October 16, 2023

5.0 out of 5

They totally took care of my hearing needs

Anonymous Reviewer

September 24, 2023

5.0 out of 5

Great customer service. Very thorough.

Response from AudioNova

September 28, 2023

Thank you for your great feedback! We are pleased that you are satisfied with our customer service.

Anonymous Reviewer

August 10, 2023

5.0 out of 5

Thanks for your help

Response from AudioNova

August 12, 2023

Hello, thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Anonymous Reviewer

August 6, 2023

5.0 out of 5

Service is excellent

Response from AudioNova

August 8, 2023

Hello, this is fantastic to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Anonymous Reviewer

July 17, 2023

5.0 out of 5

Friendly service

Response from AudioNova

July 17, 2023

Hello, this is wonderful to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Anonymous Reviewer

July 5, 2023

5.0 out of 5

Great customer service

Response from AudioNova

July 7, 2023

Hello, this is amazing to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Anonymous Reviewer

July 1, 2023

5.0 out of 5

Awesome experience from the staff

Response from AudioNova

July 3, 2023

Hello, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Anonymous Reviewer

June 27, 2023

5.0 out of 5

Great customer service

Response from AudioNova

June 28, 2023

Debbie Davis

May 12, 2023

5.0 out of 5

Very helpful and pleasant to work with 👍

Response from AudioNova

May 12, 2023

Hello Debbie, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Lucinda McLain

March 19, 2023

5.0 out of 5

I was very happy with the care I was given while I was there. Staff was friendly and professional.

Response from AudioNova

March 20, 2023

Hello Lucinda, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Dan Malkowski

March 16, 2023

5.0 out of 5

Jacob is both knowledgeable and courteous. Best of all, he is determined to get it right and willing to seek help if needed to accomplish that. Andrea is also great. Highly recommended!!

Response from AudioNova

March 17, 2023

Hello Dan, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Jacob and Andrea while at our Ludington office. They are great! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.

Roger Nash

March 12, 2023

5.0 out of 5

Hearing aids were fitted. Working well but 5 days is not long enough for evaluation. Very pleased with service at Lutz.

Response from AudioNova

March 14, 2023

Hello Roger, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.

AudioNova - Ludington

About AudioNova in Ludington, MI

Address

Contact

Hours

Find us in your community

Meet Our Staff

Jacob Giddings, H.I.S.

Andrea Tomes, H.I.S

Audiology Services

Hearing Exams

Tinnitus Solutions

Hearing Aids

Hearing Aid Technology

Frequently Asked Questions

Hear & Now Blog

Better Hearing Starts Now

Online Reviews for AudioNova

Phonak Audéo Infinio (Ultra) Sphere™

Find a Clinic Near You

Take Free Online Hearing Test

AudioNova - Ludington

About AudioNova in Ludington, MI

Address

Contact

Hours

Find us in your community

Meet Our Staff

Jacob Giddings, H.I.S.

Andrea Tomes, H.I.S

Audiology Services

Hearing Exams​

Tinnitus Solutions​

Hearing Aids​

Hearing Aid Technology

Frequently Asked Questions

Hear & Now Blog

Better Hearing Starts Now

Online Reviews for AudioNova

Hearing Exams

Tinnitus Solutions

Hearing Aids