AudioNova - Fremont
Closed
Opens at 08:30 am, Friday

About AudioNova in Fremont, MI

Contact
(231) 924-7940Hours
Mon
8:30 AM - 5:00 PM
Tue
Closed
Wed
8:30 AM - 5:00 PM
Thu
Closed
Fri
8:30 AM - 4:00 PM
Sat-Sun
Closed
Find us in your community
Meet Our Staff
Joe VerPlank, H.I.S.
Meet Joe VerPlank, a dedicated Hearing Aid Dispenser at AudioNova in Fremont and Grand Rapids, Michigan. With a wealth of expertise in hearing aid programming and troubleshooting, Joe is committed to providing top-notch hearing care. Joe’s journey in hearing care includes being the previous owner of his own private practice in Grand Rapids, MI, with three locations and a dedicated mobile unit for in-home testing, fittings, and repairs. Motivated by personal experience—his son’s hearing loss—Joe became a hearing care provider to ensure his son and others could hear at their best. Joe finds immense joy in his role, with his favorite part being the ability to give patients improved hearing, allowing them to hear better and more clearly than before. A resident of the Grand Rapids area for 30 years, Joe enjoys sports, computers, and technology outside of work. His dedication to the community and passion for advancing hearing care make Joe VerPlank an invaluable member of AudioNova.

Audiology Services

Hearing Exams
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.

Tinnitus Solutions
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.

Hearing Aids
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At Hear Michigan by AudioNova, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
Better Hearing Starts Now
Contact us today to schedule your free hearing exam and consultation. You'll speak with a hearing care professional about hearing loss and solutions that are right for you.
Request an AppointmentOnline Reviews for AudioNova
Reviews (90)
First party
5.0
Reviews
(11)
4.9
Reviews
(79)
Dianne Brady
November 15, 2025
5.0 out of 5
Very pleasant and nice people.
Response from AudioNova
November 18, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Brent Kantola
November 9, 2025
5.0 out of 5
Response from AudioNova
November 9, 2025
Thank you for your rating Brent, it means a lot to us to hear from happy customers.
julie medacco
October 15, 2025
5.0 out of 5
Jacob did excellent job! He was kind, informative and made things easy to understand.
Response from AudioNova
October 16, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Julie M
September 12, 2025
5.0 out of 5
Jacob is one of the best! He is friendly, knowledgeable and has a passion for his job. Wish they all were like him.
larry gauld
June 16, 2025
5.0 out of 5
Excellent
Response from AudioNova
June 17, 2025
Thanks so much for your feedback larry! We’re really glad you enjoyed our service.
Paula Stenholm
June 10, 2025
5.0 out of 5
Response from AudioNova
June 16, 2025
Thank you for the great review Paula! It means a lot to us to hear from happy customers.
Brenda Johnston
November 2, 2024
5.0 out of 5
they help me hear better
Sharon Aue
October 27, 2024
5.0 out of 5
Very nice and knowledgeable
Response from AudioNova
October 28, 2024
Thank you for your rating Sharon, it means a lot to us to hear from happy customers.
Linda S
October 6, 2024
5.0 out of 5
Jacob is very knowledgeable. Answered all my questions. Customer service was excellent.
Response from AudioNova
October 8, 2024
Jacob will be delighted to hear that Linda, we'll be sure to pass the feedback on.
Gidget T
October 5, 2024
5.0 out of 5
Great customer service. Jacob was very knowledgeable and pleasant during the visit.
Response from AudioNova
October 8, 2024
Thank you for your great feedback Gidget! We are pleased that you are satisfied with our customer service.
Sue Bitely
September 30, 2024
5.0 out of 5
Always receive excellent care from Joe, will definitely miss him.
Response from AudioNova
November 1, 2024
Thank you for your great feedback Sue, we're pleased you were happy with your experience.
Dennis W
September 7, 2024
5.0 out of 5
Explained everything well.
LORI FLATT
September 3, 2024
5.0 out of 5
Laura Arnold
August 30, 2024
5.0 out of 5
Helped my mother in law figure out why her hearing aids kept shutting off when she would get a message.
Response from AudioNova
September 2, 2024
Thank you so much for your rating, we hope to see you again soon.
Julianne Baragar
August 14, 2024
5.0 out of 5
My hearing aid was not working and I was able to get in quickly and conveniently and was fixed while I was there.
Response from AudioNova
August 14, 2024
Thank you for the great review Julianne ! It means a lot to us to hear from happy customers.
James Lund
July 1, 2024
5.0 out of 5
Being able to hear again is life changing. Great service from people that really care. My only regret is waiting so long to make the first appointment.
Response from AudioNova
July 2, 2024
Thanks for using Fremont Hearing & Speech Center, James, we're pleased that you found our service was good.
Bob Ptak
April 28, 2024
5.0 out of 5
Very nice help. Will come back if necessary
Response from AudioNova
April 29, 2024
Thank you for your great feedback Bob! We are pleased that you are satisfied with our service.
Anonymous Reviewer
April 23, 2024
5.0 out of 5
enjoyed the visit
Bernie Pinder
April 18, 2024
5.0 out of 5
Joe at Fremont Hearing was excellent in setting up my hearing aids. Above and beyond help and explaining
Response from AudioNova
April 19, 2024
Joe will be delighted to hear that Bernie we'll be sure to pass the feedback on.
Laurie Switzer
April 8, 2024
5.0 out of 5
Response from AudioNova
April 9, 2024
Thank you for your great feedback, we're pleased you were happy with your experience.
Anonymous Reviewer
February 24, 2024
5.0 out of 5
Great customer service
Response from AudioNova
February 26, 2024
Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
Anonymous Reviewer
February 19, 2024
5.0 out of 5
Great service and very friendly and knowledgeable
Response from AudioNova
February 20, 2024
Thank you for sharing your fabulous review with us.
Joe VerPlank
December 24, 2023
5.0 out of 5
Response from AudioNova
December 27, 2023
Thank you so much for your rating, we hope to see you again soon.
Anonymous Reviewer
September 12, 2023
5.0 out of 5
Very knowledgeable and helpful
Response from AudioNova
September 12, 2023
Hello, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while at our Fremont office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
August 11, 2023
5.0 out of 5
Awesome customer service
Response from AudioNova
August 12, 2023
Hello, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Anonymous Reviewer
June 26, 2023
5.0 out of 5
Awesome service
Response from AudioNova
June 28, 2023
Hello, this is amazing to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Mary Rivera
May 26, 2023
5.0 out of 5
Response from AudioNova
May 26, 2023
Hello Mary, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Beverly Wright
April 6, 2023
4.0 out of 5
Response from AudioNova
April 6, 2023
Hello Beverly, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Barbara Brook
March 9, 2023
5.0 out of 5
I enjoyed the visit. Very friendly and professional person. She explained my options very well.
Response from AudioNova
March 10, 2023
Hello Barbara, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Debbra Wright
January 15, 2023
5.0 out of 5
Very helpful
Response from AudioNova
January 17, 2023
Hello Debbra, this is great to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Pam Glenn
January 6, 2023
5.0 out of 5
Very friendly and helpful!
Response from AudioNova
January 7, 2023
Hello Pam, this is great to hear. Thank you so much for your feedback and loyalty. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Darrell Patton
December 22, 2022
5.0 out of 5
Fremont Hearing, (Heather) has bent over backwards to try and fix an issue with software for my hearing aids. She and I decided to send them back for repair. She reminds me of the way it used to be when dealing with a customer, conscientious hard working trying to please a GRUMPY old man. LOL Merry Christmas
Response from AudioNova
December 27, 2022
Hello Darrell, this is great to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while at our Fremont office. They are wonderful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Terry Harris
December 8, 2022
5.0 out of 5
Visited the ofdice today. THURSDAY and the ear piece was repalced and hearing aid now working good again Thank you Thank you for getting me right in to make adjustments to the sound. The left one is still not working correctly. I will call for another appointment to see about repairs we talked about. Terry
Response from AudioNova
December 12, 2022
Hello Terry, this is great to hear. Thank you so much for your feedback. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Mary I Applegate
November 17, 2022
5.0 out of 5
I was a good experience
Response from AudioNova
November 18, 2022
Hello Mary, thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Ken Longstreet
October 2, 2022
5.0 out of 5
The personalized care is exceptional.
Response from AudioNova
October 3, 2022
Hello Ken, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience while at our Fremont office. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Harry Stroven
August 20, 2022
5.0 out of 5
Great service close to home.
Response from AudioNova
August 21, 2022
Hello Harry, thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Martha Addison
August 6, 2022
5.0 out of 5
I Learned more in one visit with her then I’ve been taught in the last five years about my hearing and Ménière’s disease.
Response from AudioNova
August 6, 2022
Hello Martha, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Kelly Chase
August 5, 2022
5.0 out of 5
We are very fortunate to have Heather here in Fremont to help us with our hearing needs. She's not only knowledgeable, but truly understands.
Response from AudioNova
August 6, 2022
Hello Kelly, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience with Heather in our Fremont office. She is the best! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Wanda Sherman
August 4, 2022
5.0 out of 5
My husband and I have worn hearing aids for several years. But until we started working with Heather Hopwood at Fremont Hearing and Speech we didn't realize how well our hearing aids could/should be working. Heather wears hearing aids herself and completely understands every situation we present to her. We finally have hearing aids that have been adjusted correctly and actually help!! We have recommended Heather and Fremont Hearing to several of our friends.
Response from AudioNova
August 5, 2022
Hello Wanda, this is amazing to hear. Thank you so much for your feedback and kind words. We are thrilled you and your husband had a positive experience with Heather in our Fremont office. She is so helpful! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you both again.
Chris Evans
July 23, 2022
5.0 out of 5
Thank you for the personal attacks attention & expertise. Jacob solved my problem!!. I sure couldn't. And wouldn't have happened without Chriti.
Response from AudioNova
July 23, 2022
Hello Maria, this is wonderful to hear. Thank you so much for your feedback. We are thrilled you had a positive experience with Heather while at our Fremont office. She is amazing! It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Barbara Willick
June 16, 2022
5.0 out of 5
Everyone very polite and knowledgeable about the product, and professional ..
Response from AudioNova
June 16, 2022
Hello Barbara, this is wonderful to hear. Thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
Lori Layne
April 24, 2022
5.0 out of 5
Great experience. Fast and ease of use. Thanks
Response from AudioNova
April 26, 2022
Hello Lori, thank you so much for your feedback and kind words. We are thrilled you had a positive experience. It is our goal to provide the highest level of care possible. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening. We hope to see you again.
kathy Rozek
March 4, 2022
5.0 out of 5
Response from AudioNova
March 5, 2022
Hello Kathy, thank you for providing your rating. We noticed you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you.
Melissa Graham
February 17, 2022
5.0 out of 5
I am excited to get my hearing aids. I was treated very kind.
Response from AudioNova
February 18, 2022
Hello Melissa, this is amazing to hear! Thank you so much for your feedback and kind words. We are thrilled to know you had a positive experience while in our office and appreciate you choosing us for your hearing health needs! We hope to see you again. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening.
Karen Munson
December 17, 2021
5.0 out of 5
Wonderful technician.
Response from AudioNova
December 18, 2021
Hi Karen! Thank you for providing your rating. We noticed that you did not leave feedback or comments to accompany your rating. We would love to hear about your experience in our office and assist with any issues that you may have. Please contact us at 1-855-200-5744 with any questions or concerns. We look forward to hearing from you!
Luanne Nelson
November 30, 2021
5.0 out of 5
All staff members were courteous, friendly and knowledgeable. The hearing evaluation was done quickly and explanation of results was understandable. I learned a lot about my hearing from the discussion. Because my hearing loss is in the speech range and is interfering with daily life, I chose to get hearing aides. Again, explanation of the device was thorough and all questions were answered completely. I feel confident that these hearing aides will improve my social interactions.
Response from AudioNova
December 6, 2021
Hi Luanne, this is wonderful to hear! Thank you so much for your feedback! We are thrilled that you had a positive experience with our staff. They are amazing! Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! We hope to see you again soon.
Nettie Coalter
October 18, 2021
5.0 out of 5
Very happy with service, Brian Very knowledgeable about the aids & Hearing problems.Heather. always calls day ahead of appt & is always helpful. Office Very clean.
Response from AudioNova
October 18, 2021
Hello Nettie, this is amazing to hear! Thank you so much for your positive feedback! We are thrilled that you had an excellent experience with Brian and Heather while in our office. They are truly the best! We hope to see you again soon. Please take this opportunity to tell a loved one or a friend in need of our services to join us for a complimentary screening!
Robert Collins
September 17, 2021
5.0 out of 5
We went to Fremont Hearing & Speech Center in Freemont because they accept our Medicare Advantage plan. Are we ever grateful for being sent to Heather and Brian! They are so professional in their work while also being warm and caring that we cannot imagine anyone taking better care of our hearing needs. We highly recommend this office to all who need help to improve their hearing. Thank you, Heather and Brian for how you have worked with us to improve our quality of life!
Response from AudioNova
September 18, 2021
Hi Robert, this is great to hear! Thank you so much for your positive feedback! We are thrilled that you had an excellent experience with Heather and Brian while in our office. We are so happy we could assist with your hearing health needs. It is our goal to provide the highest level of care possible! We hope to see you again soon. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening!
barb fitzpatrick
July 13, 2021
5.0 out of 5
Clean , friendly and on time ! Receptionist Heather very pleasant and efficient. Hearing specialist, Brian was extremely knowledgeable and able to explain things in a manner that was easily understood ! I HIGHLY recommend them to anyone concerned with possible hearing loss.
Response from AudioNova
July 13, 2021
Hi Barb, this is great to hear! Thank you so much for your feedback and kind words! We are thrilled to hear you had a positive experience with our office, staff, and provider. We love hearing how Brian was able to explain things in a manner that was easy to understand. We are so happy we could assist with your hearing health needs. It is our goal to provide the highest level of care possible! We hope to see you again. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! Thank you so much!
Susan Paulson
May 6, 2021
5.0 out of 5
Brian and Heather are friendly. They are professional. They made my hearing aids better and easier to use. I recommend anyone with hearing problems to see them. They are located in Fremont.
Response from AudioNova
May 11, 2021
Hello Susan, this is amazing to hear! Thank you so much for for taking a moment to share your feedback with us! We are thrilled to know you had a positive experience with Brian and Heather while in our office and found them both to be friendly and professional! We appreciate your kind words. Please take this opportunity to tell a loved one or a friend who might need our services to join us for a complimentary screening! We look forward to seeing you again!









