AudioNova - Temecula

Awesome easy experience

Everyone at AudioNova are always so nice and so helpful.

Great customer service. Tiffany was very patient and took care of my concerns.

I loved the way that everyone made eye contact, spoke loudly and ensured they were facing the client. This goes a long way in communicating with people who are hard of hearing.

Tiffany was wonderful!!

Tiffany was great.

Very professional and careing.. I would recommend them to anyone….

Very thorough examination followed by a very detailed explanation. Great job. !!!

On time. Good information.

They did a very through assessment of my hearing test. It was a very good experience.

Excellent service

Tiffany Maxwell did a great job. Knows her stuff, and was personable and educational.

Great customer service and right advise

Very organized.

Service started off poorly, but things quickly turned around. The rest of the experience was great!

A whole new world has been opened up to me thanks to connect hearing! Sounds I have not or ever heard before are now available as soon as I put on my new hearing aids! The staff is super professional and help with any questions or concerns you may have. They walk you through the process and share experiences that help down the road when using them on your own. If you are on the fence, wait no further and experience the sounds of life ASAP!!

Excelente

Excellent customer care! Very honest and pleasant.

Outstanding customer service. Currently conducting a trial of one of your products which so far has exceeded my expectations.

Very Nice! Camden was very professional and listened to all of my needs! He is doing all the research, and not putting it on me. Thank you for doing your job!.

Great, fast, service. Friendly staff. Very satisfied with my service.

GREAT service! Camden has been so wonderful to work with and very helpful. I have had recent full deafness in my left ear and he has made my everyday life so much better with the cross bar hearing aids, I am very / very happy. Highly recommend this place and Camden....love them !!!

Camden has been very helpful, patient, kind & professional. My mom is so glad that she decided to go to Connect Hearing. I would definitely recommend them!

Great service. They really take the time to listen to your concerns, answer your questions and explain everything clearly and thoroughly. I would highly recommend them.

They have some awesome service they are more then willing to help people . The audiologist does a great job with the hearing test and letting u know where ur at with that and showing u hearing aides and prices and those kinds of need to knows. My only concern is they need to be a bit better answering their phone and calling back people in a more timely manner. But other then that it’s a good place to go too.

This place is great. Friendly staff. Lady at front desk Laura is very helpful. Highly reccomended.

I went to Connect Hearing a few years ago and was very disappointed. My insurance referred me back to them again. Didn't want to go but didn't have a choice. I was extremely impressed this time.Rene, the boss there has done a great job of turning it around. CAMDEN took care of me and I had the most comprehensive test I have ever had. He explains everything as you go in a way you can understand. He is professional, caring, patient and very knowledgeable . I highly recommend this company to anyone who needs help with their hearing. They don't try to sell you the most expensive item either. They give you exactly what you need. Go ask for Camden and HEAR AGAIN. Its life changing.

This is Mary Schneider (patient). I can honestly say I've had a very good relationship with personnel at Connect Hearing in Temecula. As a matter of fact, Julie (new audiologist) and former office manager, and receptionist extraordinaire, represents excellence in customer service. I am regretfully moving to Hear USA, but ONLY due to my insurance benefit that was so rich, I could not refuse. I am sure it is the contract they have with Kaiser (of whom I am a member). The County of Riverside provides a supplemental plan that made my purchase discounted from $7,700 to $2,950. You never know what the future holds. I wish Julie and Connect great success. Regards, Mary Schneider

Jeramy and Laura were very helpful in answering my questions, Jeramy was so knowledgeable in handling my husbands hearing aids, he explained how important keeping the hearing aids clean this improves the sounds etc., hearing all this information was extremely helpful as this is our first experience with hearing aids. Laura was very friendly offering coffee or tea. I loved that the office was very clean.

Wynn is so knowledgeable; he conducted the hearing test very precisely and explained the importance of correct hearing in relation to the brain and how the lack of hearing can be the cause of an unhealthy brain and a higher chance of getting Alzheimer's and Dementia. Wynn also explained the hearing aids in detail and took his time with my friend who voiced many questions and worries that were all answered. I was so impressed that I made an appointment for my Mom.

Totally nice and helpful staff. Not a long wait at all. Person that did hearing test was very patient and professional. Only thing I could say was it was too hot in waiting area but with all those windows, I can see how it would be hard to regulate heat

Helpful staff

I needed cleaning for my hearing aids and they were able to able to help me without an appointment.

Jeremy was so helpful in helping to explain the care & maintenance of my husband's hearing aids that we purchased here. Jeremy & Laura have both been so helpful were time we have come in

Julie was so helpful. It’s my first time wearing hearing aids. I received them from a buddy I did a hearing test and found I was missing letters when someone would speak. Julie programmed my hearing aids and put on new tubes and plugs. Thanks Julie highly recommend!!

The whole Connect Hearing Team in Temecula is amazing. Cameron fit me into the best hearing aids I have ever known. Even after the sale, he and the Team have given me outstanding care and advice. They made sure I had a blue tooth device that enhances television hearing. On top of all that, Laura makes kit a pleasure to make appointments. I can't say enough great things about Connect Hearing in Temecula. I wouldn't trust my hearing to anyone else!!

My Mom had a pretty bad hearing loss. The people at Connect Hearing were great helping us to choose the right solution. Now my Mom can participate again in the family conversations. What a life change!

They were totally awesome and fixed my hearing aids, for free... twice now

Diagnosed with a hearing loss can be a negative turning point in the aging process but for me I was excited. Excited knowing I can have quality hearing if I can find the right fit and brand for me. My insurance company directed me to Connect Hearing in Temecula, California. From the beginning I was welcomed by front office staff making me comfortable which lessened my nervousness. I then met Camden Quevedo, Hearing Care Specialist, who patiently and kindly walked me through exam and picking best fit for me. I can honestly say the whole experience of shopping, testing, and fit by Connect Hearing was easy, enjoyable, and when i put my hearing aids on I thought it was perfectly beautiful to hear so clearly again. It just made me smile. You will find a very knowledgeable Hearing Care Specialist and welcoming staff at Connect Hearing of Temecula. Oh by the way they have tea, hot chocolate, and coffee in their lobby! Thank you for my hearing!

Very friendly and knowledgeable about the product I went in to discuss hearing levels and getting fitted For my hearing aid when the order can in they set Levels and showed me how to put them maintain them and i was on my way....im a happy camper

I had 4 weeks of terrible service with these people. If you have a choice do not go alone. They tried to sell me a very poor product for alot of money, lied to me about being able to make payments, sent me home because they overbooked. I waited a week and 2 days after I got my insurance approval in the mail and they said they still hadn't gotten their copy. Then they called me back to s ay they got it. The man actually told me that maybe I didn't hear him right. Low Blow dirtbag!

I took my father for his hearing test and evaluation. I had to keep calling to try and get a copy of his test result. Also the person i spoke to informed me that AAA members only get 10 off on hearing aid whereas i found out they get 45% off???? Is that how people who are in need should be treated? Customer service lacks on the part of that gentleman (and i use that term lightly).

Friendly Staff and Great Service!

-1. Horrible receptionist. Out of every 15 times called, they will answer on average once... and... maybe or maybe not return your call. Dr. Camden Quevedo is just tooo busy to get an appointment with, or so his receptionist will tell you rudely. She is the most unpleasant woman I have ever had to deal with. And sadly... she is seemingly the only receptionist, so I had to deal with her unperson-able self. I stated to her on 1/13/2016 that she should stop being so mean, and be,"quote un quote"... "NICE"..., because I was planning to make a complaint and move my appointment to the Corona office. It was only then she pretended to be amicable. Meanwhile the Corona office answered RIGHT AWAY, after two rings, first call. Receptionist was pleasant and went out of her way to make my follow up appointment easy. She even made sure I had good directions. After spending 7,000 and some change on hearing aids (that work great btw), I have yet to get my follow up appointment three... yes THREE... months later. That is, until I called the Corona office. MY ADVICE: Don't go Temecula if you want good service. I live in Murrieta and I am driving out of my way to Corona to avoid this office and the rude people who work there. Who could really care less about their clients. At least that is the way it was presented to me.