AudioNova - Surprise

What a delightful visit with Dr Sage! She was able to take care of an issue with my hearing aids quickly and professionally. Definitely worth choosing as your professional audiologist.

Wow! Dr. Sage at Audio Nova Hearing,(formerly Connect Hearing) is one impressive lady. She has many years of experience as an audiologist, and trains other audiologists. She is professional and knowledgeable, yet so personable. I brought my 101 year old mother in for hearing aids and Dr Sage spent over an hour with her, giving her a very satisfying experience. Thank you, Dr Sage.

Fantastic service and great people! Dr Sage was able to help me after months of suffering with pressure in my ear. I definitely recommend!

Always a pleasure to visit this office. The staff always have time to be accurate and very good to work with. Highly recommended to everyone.

Great customer service with explanations.

I received supper guest service.

Great service clean, waiting room nice doctor

Great Service and very understanding

Great customer service as always.

Dr. Shane Sage is truly exceptional. She cares about her patients, and it shows. She has taken care of my dad for years.

Very friendly and knowledgeable.

Great service, care, and comprehension.

great

New hearing aids are great. I can hear and understand what people are saying now. Thanks for the info

Very pleasant experience. Shane knows what she is doing is doing. There is no hard sell. The lady in front was also helpful beyond and above. I will return.

Thank you for friendly service and a thorough check up! Appreciate you and look forward to seeing you next time.

Yes

Dr. Shayne Sage is the best! When you spend money for hearing aids they are the best they can be because Dr. Sage will address your problems & needs. She also is a great listener & helps with the techie problems too. Office admin is friendly & helpful also. My hearing is much improved & I’ve worn hearing aids for about 5 years. Get the personalized help in choosing which hear aids & also making them work the best for you - it is so worth it!

This office is awesome. I am a younger fellow, and I have 3 kids and a wife. I was visiting this office to help me with cleaning my old hearing aids, which were not great at all. They willingly cleaned the hearing aids and the receptionist carried a wonderful conversation with my wife and me. About a week later I crushed my hearing aids. This was terrible because I was low on funds. I went back into this office because of my prior experience and the doctor and receptionist were so nice and helpful with all the information that I needed. I scheduled an appointment and returned a few days later. These ladies conduct their selves so well. They made my family and I feel welcome and apart of their family. I will forever be a patient for this office and it should be awhile because I am in my early 30s. Thank you Dr. Shayne and Cindy.

Shayne, and her staff at Connect have been great. They have have always been very helpful and have gone far and beyond my expectations. I would like say, Thank You very much for the Great service.

Friendly, fair, considerate, and knowledgeable.

Wonderful people, but they couldn't help me in my battery needs.

I don't even know how to put in words how grateful I am for them.Took My dad in after a 5 year long struggle to get him to check out his hearing since he is almost deaf. Ms Cindy and Dr Shayne went above and beyond to help us even that they did no need to do so. Thank you again for all your help.

Want to say a word about the way "Customer Service" is defined: "Shayne Sage"!!!! Dr. Sage has gone way above and beyond in providing me with my Phonak hearing aids, and continually "getting me out of trouble" whenever I create a situation that calls for expert help by a person that really does care. I appreciate having a person like Dr. Shayne Sage there to help and prove again and again that great Customer Care is very much alive. Don Hillman

If you need an audiologist for hearing aids, Connect Hearing is the place to go! Shayne is an expert in her field, very thorough, courteous and patient. Cindy, who is the receptionist, is always so helpful and kind. Thanks, ladies, for all you do!

I would like to thank Shayne Sage, Au.D. for her excellent service. The best I have ever experienced. She was very knowledgably and took the time to explain things. I would highly recommend her at the Connect Hearing Center at 121301 West Bell Rd, Ste 8104 in Surprise, AZ

Well to start off, Cindy the receptionist was wonderful! She was very personable and connected right away with my mom & I. Already it was a very pleasant experience for my 94 year old mother who was almost resisting hearing aids, until...she met Dr. Shayne Sage. She was so patient and kind to my mom. She is very professional & knowledgeable, and spent quality time with us explaining the results & the options after she tested her for my moms hearing aids. Feeling no pressure, mom even got to take a trial pair home for two weeks before she made her final decision! Dr. made sure they fit her well & were tuned to match her hearing loss and made sure the buds fit snug in her ears! A wonderful and pleasant experience, where mom on her own, mind you at 94, now knows how to put on & take off her aids and turn them off at night before she puts them in the case before bed! Amazing & I can turn down my T.V. now...thank you Dr. Sage!!! Also...I was so impressed, that I referred my 65 yr. old brother to her, who says he has loud ringing in his ears and his T.V. is also turned up very loud! 🙉 I'm confident Dr. Sage can help him too! 🙏👍😉 If there were 10 stars I'd click on them all! 🤩

Always great service and great staff. They always go the extra mile to satisfy your needs.

Dr Shayne and her staff always go above and beyond for each patient. Her knowledge and expertise in all fields of audiology really shows in her patient care. If there is an opportunity to improve your hearing she will present all the options to you and help you decide on the best choice for you. Doctor Sage treats everyone as a friend, not just a patient! I have never met a doctor that has so much compassion for her patients. If you need help with your hearing I highly recommend you contact their office. Call Cindy, she will help you through the process.

I appreciate the good service I receive at Connect Hearing

Very good service

Very knowledgeable staff, comfortable atmosphere, I would definitely recommend them.

Cindi was so helpful and has a great personality. Definitely a people person. Nice, positive experience.

I have always had great service at this Connect Hearing location. Friendly people and always willing to help.

Excellent service, knowledgeable staff. Highly recommend Connect Hearing for hearing aids. My husband is using the Phonak hearing aids and he hearing much better than he has in years. Thank you Connect Hearing!

Drove all the way there from Glendale in a hurry thinking I was going to get wax traps and have my aid sent off to the manufacturer for repair to find out they were going to charge me 50.00 for an office visit and referred me somewhere else. After I came from another office as well. Dr. Sage was nice and lookes up some information for me but her receptionist was unnecessarily curt. Never got the wax traps either. Not my kind of office.

The Surprise office staff is awesome! Lori and Janelle are very professional and friendly. Made me feel right at home. Janelle is very knowledgeable and was able to answer all my questions. I highly recommend Connect Hearing in Surprise. Thank you Lori and Janelle!

I have been using Shayne and Connect Hearing for over 7 years and I think they are fantastic. The service is top notch and they are always willing to go out of their way to help you whenever needed. I highly recommend Shayne Sage. You could not find a more knowledgeable and helpful audiologist.

Very professional and knowledgeable. I would recommend to family and friends . Respectfully, RETIRED PHOENIX POLICE DETECTIVE CLYDE SCHELLENGER