AudioNova - Sun City
Open
Closes at 05:00 pm

About AudioNova in Sun City, AZ

Find us in your community
Meet Our Staff
Krystal Cordell, H.I.S.
Krystal Cordell, HIS, is a dedicated Hearing Instrument Specialist at AudioNova's Sun City clinic. With a strong foundation in hearing care, she specializes in hearing aids and fittings. Krystal earned her license from the state of Arizona after completing the AudioNova Hearing Care Academy. She holds a Certificate in Medical Billing and Coding from Purdue University Global, where she graduated in 2023 with a remarkable 3.92 GPA. Driven by a personal connection to hearing care, Krystal has spent over 25 years supporting her six children with special needs, focusing on auditory processing challenges. This experience inspired her to pursue a career in hearing care to help others improve their quality of life. Her passion lies in transforming lives by helping people rediscover the joy of sound, from hearing birds chirp for the first time in years to reconnecting with loved ones. Krystal is also a proud member of Audiology Online, reflecting her commitment to continuous learning and professional growth.

Audiology Services

Hearing Exams​
We offer a comprehensive hearing exam to detect and diagnose levels of hearing loss.​

Tinnitus Solutions​
Our hearing experts can provide tools to manage tinnitus symptoms and get relief to those afflicted.​

Hearing Aids​
Get to know the latest features in hearing aid technology with in-person demonstration and product trials.​
Hearing Aid Technology
AudioNova carries the very latest in hearing aid solutions from top-rated brands like Phonak, Unitron, and Sennheiser.
Frequently Asked Questions
When should I use hearing protection?
You should always use hearing protection when engaging in high-noise recreational activities or work. These activities may include hunting, music concerts, motor sports, and/or construction. Noise-induced hearing loss can result from prolonged exposure to noise or a single, extremely loud event. The louder the sound, the quicker it can cause damage. If you notice ringing in your ears or temporary hearing loss after a loud noise exposure, the environment was too noisy and could be harmful. If that ringing or temporary hearing loss is persistent, it would be a good idea to contact us for a hearing evaluation.
Should I get my hearing tested?
If you suspect that you or a loved one may be experiencing hearing loss, it’s recommended that you seek help sooner rather than later. Hearing loss tends to develop gradually and is often noticeable to close friends and family well before the affected individual realizes it. Identifying and treating hearing loss promptly is crucial. Ignoring it could lead to significant long-term effects, such as increased risk of depression and dementia.
How much does a hearing test cost?
At AudioNova Sun City, hearing tests are offered FREE of charge.
Hear & Now Blog
Find great articles on hearing health, hearing loss, hearing aids and tinnitus solutions on our frequently updated blog.
HEARING AIDS
HEARING LOSS
HEARING HEALTH
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Book Appointment OnlineOnline Reviews for AudioNova
Reviews (270)
First party
4.9
Reviews
(165)
4.9
Reviews
(105)
Stephen Skrabak
November 9, 2025
5.0 out of 5
the bet of service
Response from AudioNova
November 10, 2025
Thank you for your rating Stephen, it means a lot to us to hear from happy customers.
Mike Biles
November 4, 2025
5.0 out of 5
Hearing aids and hearing tests. Call for best time/appointment.
Response from AudioNova
November 6, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Julia R
September 8, 2025
5.0 out of 5
Krystal was informative and thorough. I felt very comfortable with the decisions I made after consulting with her.
Response from AudioNova
September 9, 2025
Thank you for your comments, it's wonderful to hear how well Krystal represents AudioNova, 15440 N 99th Ave! We love providing personalized hearing care.
Laura Miyoshi
September 5, 2025
5.0 out of 5
I had my hearing aids for about a year and had to go in several times to get it to work well. Then I met with Krystal who was very pleasant to work with my issues. She knew exactly what I needed help with to get my hearing aid to work better. with how I'm really pleased with how much it has improved my daily life.
Kathleen DeBeer
August 13, 2025
5.0 out of 5
:You were very helpful. I do hear better. My hearing aids are working! However, I am getting a lot of excess noise. If I can't get used to it, I will come back for an adjustment. Thank you so much. Kathy
Response from AudioNova
August 13, 2025
Hello Kathleen, It’s always humbling to hear how we’re able to make our customers hear better. Thank you for the positive review!
M missy
August 8, 2025
5.0 out of 5
Helpful nice staff.
Response from AudioNova
August 12, 2025
Thank you for your great feedback! We are pleased that you are satisfied with our service.
Bertha W
August 1, 2025
5.0 out of 5
Very helpful.
Response from AudioNova
August 4, 2025
Thank you so much for your rating, we hope to see you again soon.
Ed P
July 17, 2025
5.0 out of 5
Fixed my hearing aids and taught me how to do maintenance. All at no charge!
Response from AudioNova
July 17, 2025
Thank you for your rating, it means a lot to us to hear from happy customers.
Deborah Fleming
July 15, 2025
5.0 out of 5
Krystal is so wonderful working with my sister with her hearing loss . She really gives the time and personal touch in her work! ALWAYS look forward to bringing my Sister to see her . Besides being gifted in her work , Krystal is a lovely human♥️
Geoff G.
July 12, 2025
5.0 out of 5
Everything went so well and fast, great staff !
Response from AudioNova
July 16, 2025
Thank you for the great review Geoff! It means a lot to us to hear from happy customers.
Laura
July 9, 2025
5.0 out of 5
Love the service and customer service.
Response from AudioNova
July 10, 2025
Thank you for your great feedback Laura! We are pleased that you are satisfied with our customer service.
Raymond R
June 29, 2025
5.0 out of 5
I'm hearing better now
Response from AudioNova
July 7, 2025
Thank you for taking the time to provide us with a positive review! We love being able to provide life-changing hearing care solutions.
Cyn Mel
June 24, 2025
5.0 out of 5
Krystal and Mandy are great. I recommend them to all.
Response from AudioNova
July 7, 2025
Hello Cyn. Thank you for sharing your lovely feedback about our team at 15440 N 99th Ave.
Gail Buckler
June 24, 2025
5.0 out of 5
My husband and I were very pleased with the service. Our issues were resolved easily. We’ll definitely come back as needed.
Michele Baker
June 24, 2025
5.0 out of 5
Extremely nice and helpful. Feel more confident with my new ears.
Response from AudioNova
July 7, 2025
Thank you for your great feedback, we're pleased you were happy with your experience.
Janet Elliott
June 19, 2025
5.0 out of 5
Krystal Cordell is a great professional: welcoming, informative, efficient and competent. She is also friendly, understanding and supportive. I would recommend her and AudioNova to anyone needing assistance with hearing difficulties.
Albert Waggoner
June 13, 2025
5.0 out of 5
Krystal is AMAZING
Response from AudioNova
June 16, 2025
Krystal will be delighted to hear that Albert, we'll be sure to pass the feedback on.
Blackburn
May 29, 2025
5.0 out of 5
Great customer service
Response from AudioNova
May 30, 2025
Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
Frank M
April 29, 2025
5.0 out of 5
great customer service
Response from AudioNova
April 29, 2025
Thanks so much for your feedback Frank! We’re really glad you enjoyed our service.
Shirley Veit
October 13, 2019
5.0 out of 5
Thanks for the great luncheon. Being I already wear your hearing aids I pretty much knew about them. The special telephone was of great interest to us and we signed up for it. Also, we are really impressed with the letter opener. Thanks again, Roy Ryan and Shirley Veit
Response from AudioNova
October 25, 2019
Wow, thank you Roy. We are glad you enjoyed yourself. Please let us know if there is anything else you may need.
Joe Frank
August 27, 2019
5.0 out of 5
Great Experience Janell & Lori focus on your needs and just do an Awesome job of taking care of you. Great People I'll be back!!👍👍
Response from AudioNova
September 6, 2019
Glad to know that you were well taken care of! Let us know if there is anything else you may need.
arthur fournier
August 8, 2019
5.0 out of 5
Awesome and caring very helpful.
Response from AudioNova
August 20, 2019
Thank you Arthur!
Ron Lombard
June 29, 2019
5.0 out of 5
Connect hearing is the most wonderful place you could ever go if you need hearing aids or if you need the ones that you are wearing repaired. Connie and Laurie are there to help you. They are small office but with a huge huge concerns about you and your hearing problems. I find them both to be marvelous and Connie is a great technician and a great audio specialist. Laurie also knows what she's doing and she handles the front office with ease. I highly recommend this place for all of your hearing needs. They are a boutique agency but you would think you are in a huge department store with your own personal audiologist. Connie and Laurie will go out of their way to help you. They accept most insurances and I'm sure they would set up a payment plan for you. They did not ask me to write this I did this on my own I've been going to them for years and truly happy and very satisfied with everything they've done for me.
Response from AudioNova
July 1, 2019
Thank you so much, Ron! Your comments made our day! We truly appreciate you as a client and a friend and look forward to our follow ups. Please don't hesitate to contact us for anything you may need! Wishing you all the best!
Lynn Lybolt
May 12, 2019
5.0 out of 5
Have been a customer of Janelle for many years.She helped me replace my first set that had stopped working after moving to AZ. The new ones worked for many years until they became outdated with all the new tech advances. I got new last year and love being able to do a lot of controlling on my phone when I am in different situations. She is always available if I need an adjustment and have sent friends to her. She is one great lady!!
Charlotte Rapillo
May 10, 2019
5.0 out of 5
Both Janelle and Lori are always so friendly and willing to help. I recommend Connect Hearing to anyone considering or needing hearing aides.
Susan Hughes
May 1, 2019
5.0 out of 5
I was very impressed with both Lori and Janel. They were professional and helpful. Janel educated me about my hearing aids and adjusted them so they are actually working now. There was no pressure to buy new hearing aids, just a real feeling that they were there to help me. Very happy with my experience at the office.
William Moore
April 30, 2019
5.0 out of 5
Janelle and Lori have treated me with respect and professionalism. They have answered every question I have ever had and taken care of the few problems I've had. I like them so much that even though we moved to Ohio, I still get my aids from them.
Bill Clark
April 12, 2019
5.0 out of 5
Very caring and helpful.
Desert Dweller
January 23, 2019
5.0 out of 5
From the moment you walk in the door and speak with Lori at the front desk, to the time you leave after Janel, who takes care of all your hearing needs, you feel completely comfortable and well taken care of. This is the way every business should operate. Now I see why this establishment has a solid five star rating. I will continue to frequent Connect Hearing and definitely tell all my friends and family to do the same. They are the best. Thank you again for a fantastic job!
Maria Revilla
September 19, 2018
5.0 out of 5
Raymond
July 4, 2018
5.0 out of 5
I just felt so comfortable and at home from the moment I walked in the door. I was very impressed that so many of my questions were answered before I even asked them. I will definitely be getting my hearing aids here.
Teri 1
June 29, 2018
5.0 out of 5
Thank you Janelle at Connect Hearing! I love the new hearing aides. Your personal service is great, and you answered all my questions.
Steve Marshall-Rizza
May 27, 2018
5.0 out of 5
No nonsense
MaryBeth Olsen
April 6, 2018
5.0 out of 5
great customer service -- been with them for one year now and what a great experience highly recommend this place -- it will make a difference in your life . Do the hearing test NOW -- don't wait until you have lost some of the enunciation sounds. I couldn't believe it!
Dee Fitz
January 26, 2018
5.0 out of 5
I highly recommend Janelle and Lori at Connect Hearing in Sun City. They are great to work with and have always been watching out for me.
Phase One
January 5, 2018
5.0 out of 5
donna dojack
January 2, 2018
5.0 out of 5
Always excellent service by very friendly women
Roy Cohen
October 31, 2017
5.0 out of 5
Great Service and Very Nice people in Sun City Office
Jeff Elkin
October 26, 2017
5.0 out of 5
Lori Hoover is really wonderful with the patients and their family members. She truly cares about people and it shows in how she greets and treats everyone. She also is very helpful when people have problems since she has been doing this for many years.
Fred Hodges
October 3, 2017
5.0 out of 5
I have had hearing loss for almost 40 years, with many versions of hearing aids and the people fitting them. Janelle Blair is BY FAR the most skilled, psychologically astute (for, indeed, there is a large psychological component of hearing loss--and she understands that), and supportive Hearing Care Professional I have ever encountered. She and her right-hand Patient Care Coordinator Lori Hoover are a wonderful team, and every talent that Janelle has is multiplied by Lori. Together, they have become an essential part of my life, with their kindness and understanding and welcoming whenever I come to their office. I pray they will be there as long as I need them--there for me, and for all others.
Marjean Randoplh
September 14, 2017
5.0 out of 5
Had the BEST experience with Connect Hearing in Sun City, AZ!! Everyone was so helpful, knowledgeable and eager to point me the right direction. I would definitely recommend my friends and family to the good folks at Connect Hearing Sun City!! Thanks again all!!
Virginia Davis
September 13, 2017
5.0 out of 5
Myra Camarena
September 13, 2017
5.0 out of 5
The Sun City Staff are friendly and they make you feel very comfortable. Lori and Janelle are awesome! They care about you and your hearing care needs. I highly recommend them!
Misty Pond
September 12, 2017
5.0 out of 5
Lori is Friendly and Helpful would recommend anyone to go see her at Connect Hearing in Sun City, AZ
Jeffrey Hansen
September 7, 2017
5.0 out of 5
Glen & Carole Curran
September 6, 2017
5.0 out of 5
Connect Hearing has been extremely helpful in getting me to be able to hear again! This is a very professional group in Sun City, and we would highly recommend them!
Kelsi Patterson
July 16, 2017
5.0 out of 5
Love these ladies at Connect! Always a warm atmosphere. I've been taking my mom here and the service is great. Thank you Janelle & Lori!
john Hansen
May 12, 2017
5.0 out of 5
The ladies of Sun City, Az Connect Hearing, on 99th Ave. are very sincere professionals. Who go out of their way to provide great caring service. To go along with the effective trustworthy , Phonak hearing aids... I have been using hearing aids for 30 years. And has been blessed to always have very professional audiological assistance. In dealing with hearing loss.









