👂 BTE — Behind-the-Ear

Cleaning

Daily cleaning keeps your BTE hearing aids working clearly and comfortably. Clean them each evening after you take them out.

1. Wipe the body. Use a soft, dry cloth or the supplied cleaning tissue to wipe the casing. Never use water, alcohol, or solvents.
2. Clear the microphone ports. Gently brush across the mic openings with the soft cleaning brush. Hold the aid so debris falls away from the opening.
3. Clean the dome & receiver. Wipe the dome and brush around the receiver opening. Use the wax pick to clear the sound outlet if blocked.
4. Check the wax filter. Look at the wax guard — if it's full or discoloured, replace it (see "Domes & Filters").
5. Store safely. Leave the aids open to air overnight, or place them in your charger/drying kit.

Tip: A weekly deeper clean with a drying capsule or electronic dryer helps remove moisture and extends the life of your devices.

Charging

Most current AudioNova BTE models are rechargeable. A full charge typically gives a full day of hearing.

1. Place in the charger. Seat each hearing aid in its slot — they're magnetic and will settle into place. Indicator lights confirm contact.
2. Watch the lights. A pulsing light means charging; a steady light means fully charged. A full charge usually takes about 3 hours.
3. Use the case on the go. A charged portable case tops the aids up without a wall outlet — handy when travelling.
4. Power down when stored. Leaving the aids in the charger powers them off automatically, saving battery for the next day.

Note: If an aid won't charge, make sure the charging contacts are clean and dry, and that the charger is connected to power. See "Troubleshooting".

Domes & Filters

Domes and wax filters are the parts that sit in or near your ear canal. Replacing them regularly keeps sound clear and hygiene high.

Changing a dome

1. Remove the old dome. Hold the receiver where the wire meets it and pull the dome straight off.
2. Choose the right dome. Match the size and style your audiologist fitted (open, closed, or power).
3. Push on the new dome. Press it firmly onto the receiver until it clicks. Tug gently to confirm it's secure.

Changing the wax filter

1. Use the filter tool. Remove the old filter with one end of the tool.
2. Insert a new filter. Press the fresh filter into the receiver opening with the other end.

How often: Domes every 2–3 months; wax filters every 4–6 weeks or when sound is weak.

Troubleshooting

Quick fixes for the most common issues. If a problem persists after trying these, contact your local AudioNova clinic.