Troubleshooting Your Hearing Aids
Find common issues and their solutions to your new hearing aids.
Solutions For Your RIC Hearing Aid
PROBLEM | CAUSE | WHAT TO DO |
|---|---|---|
Hearing aid not functioning | Speaker / earpiece blocked | Clean speaker opening/earpiece |
Hearing aid switched of | Press lower part of multi-function button for 3 seconds | |
Battery fully discharged | Charge hearing aid or change battery | |
Hearing aid in error state | Reboot the hearing aid |
Hearing aid whistles | Hearing aid not inserted correctly | Insert hearing aid correctly |
Earwax in ear canal | Contact your hearing care professional |
Hearing aid not loud enough or distorted | Low battery | Charge hearing aid or change battery |
Speaker / earpiece blocked | Clean speaker opening / earpiece | |
Volume too low | Increase volume, if volume control available | |
Hearing has changed | Contact your hearing care professional |
Hearing aid too loud | Volume too loud | Decrease volume, if volume control available |
Hearing aid plays two beeps | Indication for low battery | Charge hearing aid or change battery |
Hearing aid will not switch on | Battery fully discharged | Charge hearing aid or change battery |
Note: If problems persist, contact your hearing care professional for assistance.
